Gold's Gym

Pros: none
Cons: misrepresenting contract, poor customer service

As a federal employee I was told that I could cancel at any time. I used the gym twice and found it noisy and dirty with broken equipment and not enough floor space to stretch. I tried to cancel 2 weeks into the contract and was told I can't. They put me through to a supervisor who would not listen and then left me on hold for 20 minutes when I asked to speak to someone higher up. So much for their honesty and customer service. There are numerous websites with tales such as mine from many others. Once they start billing you they WILL NOT STOP.

Pros: Very nice exercise equipment
Cons: Spa hot tub, and sauna often are malfunctioning

While this Gym is likely a reasonable choice for anyone looking to join a health club. I would just like to reccomend that anyone considering Joining the REdmond Gold's gym take into account that the spa, hot tub, and sauna facilitties have often proven themselves to be prone to malfunction, and even dangerous (there have been several very serious chemical mishaps.) I was told that the spa chemicals are computer controlled and that these computers are prone to frightening glitches.

Pros: None.
Cons: The employees are jerks.

I called in to get a price quote for their membership. The person that I spoke with was rude and refused to give me a number, insisting that I had to come down to the gym to get that information. Even after I explained to him that he was going to lose a sale if he refused to give me the amount, whereas he would possible gain one if he just told me the numbers, he wouldn't budge. I tried to explain to him that I was on crutches from a sprained ankle, and he still would not be of any assistance. I will spend twice as much at one of the gyms that were helpful and friendly before I go to this place. Their refusal to drop the tough sell just cut their profits.

Pros: Friendly, Clean, Women's Only area, Indiviual TV's, lots of treadmills and ellipitcals
Cons: gets crowded after work, traffic getting there

I decided to join Gold's a few months after I moved to Boise, prior to moving I was with 24 hour fitness back home. They had just recently closed the 24 hour fitnesses in Boise. But I go to the Meridian and the Park Center one and it's the best gyms ever! Both have indiviual tvs on the treadmill and elliptical so you can watch your own choice of tv shows and not what the staff wants you to watch. I usually go sometime between 4p-5p to the Meridian one and it's less crowded then the Park Center one. I had signed a 3 year contract (they're new contracts) and really enjoy it. It's my time to get away from the stresses of work, internship, and class. and they're both 3 levels and both offer tanning at an additional price but it's all right there. Everyone is really friendly and they have great classes you can walk into. I really enjoy the core class- I never had a 1/2 hour go by any faster then I did when I was in the class.
But I go 3-5 times a week and love it! :)

Pros: Individual gyms vary, but most are well maintained.
Cons: Worst customer service I have ever received.

The Gold's Gym Customer Service Center should be renamed because they offer absolutely no service whatsoever. I am trying to cancel my membership because I recently moved, and I have been on hold for over 2 hours with no end in sight.
They obviously do not care for their customers, and there is no way to get to an operator or even a real human being.

I cannot recommend Gold's Gym to anyone.

Pros: Managed to eventually cancel the contract
Cons: Mismanaged and inexperienced staff in billing department

This must be my worst experience with a billing department ever. The company had my credit card and deducted the monthly amounts. However with all the proof of payment they still handed me over for collection. When I contacted the billing department they acknowledged that payments were up to date and could not give an answer why I was in collection.
I actually had a contract with World Gym. However they closed down and Golds Gym took over the contract. I am not sure if this was actually legal, however with just a few months left I let it slip.
Be very wary of this company, read the small print and don't let the sales staff win you over with false promises.

Pros: A new gym
Cons: Arrogant salespeople, ridiculous prices for the location

They are charging a ridiculous amount for this newly built Golds Gym and are very arrogant. They act like they are in New York city however they are in one of the poorest cities in the country in Cleveland, Ohio. This Golds Gym will be out of business within 5 years because they will not be able to survive in this location charging a 199 initiation fee and 80 dollars a month. That is a complete joke! Now obviously there are people living in Beachwood, Ohio that would have no problem paying that (very few would though, even the filthy rich) but I guarantee you they will not be able to survive in this location unless they drop their prices considerably. You can go to Ballys or 24 hour fitness and pay 20 dollars a month for basically the same thing--a gym to workout at. Definitely not worth it but if you have money to throw away and feel secure they will survive then by all means throw your money away to these crooks.

Pros: if you are a gay male and craving sex...simply enter the men's locker room
Cons: Their a corporation... 'nuff said

for everyone that loves Golds gym so much...try to cancel...

see how "easy" it

I think the franchisees that run the Gold's in my state don't maintain their equipment well... the locker room is sour smelling... I never went in their...couldn't get near the entrance and breathe still... I was so disappointed by these two things alone that I canceled my membership...so I thought... until weeks rolled by and my checking got billed for the next month ...I immediately contacted customer service ...let me rephrase... I tried to contact Gold's Gym customer service... I was unable to... I closed my bank account to stop the withdrawals... and then never heard from them...thought they got the hint and fixed their issue internally... we can only be so optimistic...now this one visit to the gym is costing me well over $600 and a lot of time researching Executive contact information for all parties involved...and then making contacts with all of them...

I refuse to pay over $600 to use the poorly maintained equipment in the gay mans meat market [refuse to call it a workout facility]

Pros: Great Space, Great Machines
Cons: Customer Service, Overcharged

Nice gym, but considerably overpriced for the area. I thought I would try it out and I did for a year. Since, I only signed a 1 year contract I did not think I needed to cancel my membership. They have continued to draft money out of my account, since I did not give written notice of cancellation. This is after that automatically renewed my contract. So overall great workout, POOR customer service.

Pros: Decent equipment
Cons: Terrible customer service and lousy commitment to contract.

Paid up front for a membership which included a $99.00 per year for life membership at Spokane WA Gold Gym. Now when it comes time to renew Spokane gym owner won't honor their lifetime commitment will only provide a extra year at $99.00. Membership personnel won't return calls during normal hours unreasonable to speak with. STAY AWAY FROM THEIR CONTRACTS.

Pros: free weights, clean, helpful staff, tanning
Cons: only 1 yoga class offered

Very nice facility, helpful staff and an abundance of classes and equipment for me to use. Was a pleasant experience.

Pros: none.
Cons: Nothing is "gold" about this gym, just the opposite!

I would believe the negative comments before buying into those self-promoted reviews here.

My personal experience at Gold Gym compels me to warn others. The salespeople are sleazy at best. They never give you a straight answer, but rather yank you around to juice you dry. The bottom line is Gold Gym would drain your pocket. And that's how they "change your life" (a slogan Gold Gym uses: "how can we change your life today").

The equipment are not well-maintained. The locker room is filthy. The staff are unhelpful. And most important of all, you get too little for your money.

To stay fit, just take a 3-mile walk in the park 3 times a week. It's free!

Pros: Large (if dirty and poorly maintained) gym
Cons: See above, too many cons to list in 15 words.

The standards of cleanliness at this Gym are sorely lacking. The staff have a bad attitude and goof off on the internet, huddled in one office much of the day. After I had finally had enough and cancelled, they charged me for an extra month. I signed at a nearby (slightly smaller, but well kept and friendly) gym for 40% of the price Gold's had been charging me. If this company was publicly traded they would have folded a long time ago. Don't let the positive, planted reviews fool you, avoid this gym at all costs.

Pros: has equipments that any other gym has
Cons: rip off fees---big time!!

Appalling cancellation fees!!!

Never...never...sign up for membership!! On the contract, the very fine prints are very misleading. If you read it, if sounds like you can cancel anytime for valid reasons (like health reasons or if you're relocating) without difficulty!----NOPE!!! It actually means...and i found this out after---Gold's Gym membership actually means you can cancell only after paying them $200 dollars!!

For whatever reasons---YOU HAVE TO PAY $200 TO CANCEL! --yes even if you'll die if you exercise or the nearest Gold's gym is 100 miles away---YOU HAVE TO PAY!...what a rip off...and if its about cancellation?...you'll find the most unhelpful staff there is..They're gonna pass you around!!

Beware people! your better off going to other Gym..believe me!!

Pros: Cheap and convenient.
Cons: Predatory billing practices.

Gold's is a pretty good gym as far as gyms go. I signed up for a year informing the sales person that I was moving and would not need the membership for longer than that. The year goes up and I see this charge for $80 on my Mastercard from this company called ABC Financial. They are the crafty outfit that does Gold's bidding. They reinstituted a brand new billing cycle saying it was in my contract. Mind you, I no longer have clearance to use the gym but I'm still being charged?? I insisted they cancel but they refused. They make it as difficult as possible for you to cancel. You have to send them a certified letter saying you want to cancel and then they will stop billing you 30 days after the 1st of the next month after they receive the letter. I changed my Mastercard number, the only way I knew how to slap their greedy hands away from my money. I've filed a complaint with the Attorney General's office. BEWARE!!!