Gold's Gym

Pros: DON'T USE CAPITOL HILL GYM
Cons: Great equipment

Canceled membership in Oct. 2003, basically a month to month as contract for a year expired. Signed forms and was told had to wait a month to begin new discounted membership. Thing was I joined another gym under a temp. six-month membership. I phoned Gold's after the six month membership was over to find if discounted rate still applied and was told I owed money for the six months I was gone! I did not visit the gym during this time and have filed a complaint with the BBB. Their practices after canceling are very deceptive. I received no bill and assumed the membership was cancelled.

Pros: None
Cons: Junk old iron machines.

Please don’t use this gym.
Worst management
Lot of chemical usage
Dusty floors
Vibrating fans
Lot of noise
Unfriendly instructors

Instructors have certificates, they don’t have commonsense. Instructor asked me to do exercise even without warm up or warm down. They are busy with their iPhones. They use timer. The moment 45 minutes is over; they won’t speak a single word. Just say see you next week. Every body is worried about their money, not about people who is paying it.

===== Please don’t use this gym. =====

Pros: Nice, new facility with lots of equipment.
Cons: Staff are more concerned with selling new memberships than with taking care of customers.

I would strongly advise anyone against becoming a member of Gold's Gym. Their focus is on making as much money out of you as possible and they do not care about you or your fitness goals. Classes are routinely cancelled, equipment is often broken and not repaired, the staff is unprofessional and unqualified. Without doubt one of the worst gyms I have ever been a member of.

Pros: locations
Cons: Dirty, old, cancellation procedure, pool was constantly broken

Okay overall except that the women's only room was old and dirty - equipment definitely needed updated.  The pool was constantly out of use.
Also - make sure you understand that you have to send a CERTIFIED letter to Arkansas to cancel your membership with 30 DAYS NOTICE.  What a rip off!!! 

Pros: good operating hours
Cons: snake contract

Golds has average equipment, average staff, and good operating hours(24/7) where i live.

The biggest problem is their membership department, will try to get you to sign a 2 year "agreement" that its nearly impossible to get out of, even after the 2 year period. Should you try, its still likely they will forward some large bogus amount to a collection agency for as much as 2 years of future services u cant use and will still be billed for(1000$-2000$).

Pros: n/a
Cons: Hard sell. Stay away unless you've already decided to join.

Just wanted to warn people about the new Gold's Gym in Medford, MA (between the Meadow Glen Mall and Wellington Circle.

Hard sell defined. When the young lady couldn't get me to buy a membership, she brought in the "membership supervisor." He wasn't going to quit until I signed. I literally had to walk out.

Whenever a second person joins the mix -- get up and walk out!

Pros: Never very crowded
Cons: New General Manager has run down the quality stds

Having lived in 9 cities over the past 20 years, I thought all Gold's Gyms met the same standards.
Unfortunately this one would be better named "Elmos' Discount Exercise"---
The showers and locker room are filthy and equipment is broken, although they always seem to have someone (who speaks no English) running a vacuum cleaner around your feet.  The real gem is the General Manager.  If you even consider this place, go and meet him first---guaranteed you will turn and run (unless your looking for a Used Car Salesman to run your workout center.)
Lastly, if you try to terminate your membership--even if after a year and there are no more comittmernts--GOOD LUCK! they will claim to lose your termination paper 3 times, while they continually beg you to stay.   Now that Life Fitness has opened down the street, this Gold's Facility has it's days numbered.

Pros: Faciltiy
Cons: Ethics, Billing

I love the facility, the people are friendly BUT (big but) they charge your checking account any amount they want, for any reason, and will never issue a refund.

They owe me almost $300. I have spoken to several other people who have similiar stories, they continue to bill after memberships are cancelled, they charge for services never provided.

Pros: none
Cons: misrepresenting contract, poor customer service

As a federal employee I was told that I could cancel at any time. I used the gym twice and found it noisy and dirty with broken equipment and not enough floor space to stretch. I tried to cancel 2 weeks into the contract and was told I can't. They put me through to a supervisor who would not listen and then left me on hold for 20 minutes when I asked to speak to someone higher up. So much for their honesty and customer service. There are numerous websites with tales such as mine from many others. Once they start billing you they WILL NOT STOP.

Pros: there  is nothing of a pro to write here
Cons:  I would say everything.

I would not recommend this to anyone. The gym is not equipped properly. I am very unhappy for their service.

Pros: Looks nice.
Cons: Rude people and ridiculous cancellation policy for personal training.

The Gold's Gym in my area has pretty decent equipment and looks nice, but most employees are just so rude there - from the manager to receptionist. I am not sure why people have so much attitude there. They also have a 24 hour cancellation policy with no exception if you are looking for a personal trainier. So be careful before you sign up for a training. If you get sick or get an emergency within 24 hours before your scheduled personal training, they will still charge you even if you call them and try to re-schedule your personal training session. Basically they don't care about your health, what they care is only your money.

Pros: if you are a gay male and craving sex...simply enter the men's locker room
Cons: Their a corporation... 'nuff said

for everyone that loves Golds gym so much...try to cancel...

see how "easy" it

I think the franchisees that run the Gold's in my state don't maintain their equipment well... the locker room is sour smelling... I never went in their...couldn't get near the entrance and breathe still... I was so disappointed by these two things alone that I canceled my membership...so I thought... until weeks rolled by and my checking got billed for the next month ...I immediately contacted customer service ...let me rephrase... I tried to contact Gold's Gym customer service... I was unable to... I closed my bank account to stop the withdrawals... and then never heard from them...thought they got the hint and fixed their issue internally... we can only be so optimistic...now this one visit to the gym is costing me well over $600 and a lot of time researching Executive contact information for all parties involved...and then making contacts with all of them...

I refuse to pay over $600 to use the poorly maintained equipment in the gay mans meat market [refuse to call it a workout facility]

Pros: Wide variety of equipment.
Cons: Poorly run establishment overall.

I have been a gym goer for approximately 12 years now and never had I had a poorer experience than I have had in the last year and a half at the Gold's Gym in Renton, Washington. Customer service is non-existent at all levels from ownership to management on down the personnel chain. In addition, prioritizing their budget is clearly not among their concerns. They spend a (seemingly) ridiculous amount of money on things such as Barbeques (in the parking lot), "80s dress up day" and Gold's Gym drinking nights at various local bars while meanwhile equipment, both cardio and strength training, goes un-repaired and unusable for months on end. They also close completely on numerous holidays including Easter, New Year's Day and the Fourth of July. I suggested that they open limited hours, but was met with rudeness from the manager by the name of Van. Terrible experience. I can not emphasize enough that membership at this gym is an extremely unwise investment.

Pros: Good locations.
Cons: Unethical business practices.

Gold's Gym charged several months of dues, about $160, to a credit card that was never authorized for their use. I have written two letters and made numerous phone calls attempting to obtain a refund but I receive no response. If we had used the gym during this period I wouldn't make an issue of it but we weren't even there! Be very careful in using a credit card at Gold's Gym. Check your credit card statement carefully each month to see what has been charged. Gold's Gym has proven to me that they can't be trusted.

Pros: none
Cons: customer service, freezing locker rooms

When you want to cancel the contract with them the 30 day notice is a joke. They will still charge you for 2 more months. That is even if you've already paid the last month of your contract. You can not believe their explanation: they reserve the right to charge you during the notice period and just because you've already paid the last month of the contract it does not mean anything to them. They will "generously" allow you to use the gym for 2 more months even if you want to terminate the contract after 30 days of notice. It is unbelievable how they can get away with that. We will talk to a lawyer!!!!!!!