Gold's Gym

Pros: None-BAD EXPERIENCE-LIARS
Cons: Two-faced liars!!!!!!!!!!!

They filed a lawsuit against me, and told me if I settled they would re-instate my membership. They were so easy to get a hold of when I made my payments. After I have paid them, it's hard getting in touch and when I did, they told me they couldn't reinstate it.

Pros: just another gym
Cons: Unfair extorting bastards

I signed up in January of 2001, at Gold’s in Deerfield Beach FL. I used the auto-pay credit card feature (another clause with teeth). I paid every month for the entire year. 17 days before signup anniversary, I called to cancel (due to relocation). That wasn't acceptable, because they insisted I wait in line at the post office to send a registered letter. They wrote back, that cancellations in writing are due 30 days before anniversary. But they would be happy to take another $200 to cancel their contract. I canceled my credit card. No word for all of 2003. Then on 12/26/03 (yes Virginia, after Xmas!) A collection company is seeking $565 for one Gold's Gym.

This legalized extortion. Do not give these scumbags any of your money. I wish them nothing but bad things, because they could give a crap less about good customer service, and treating people with any degree of fairness. I hope they burn in hell.

Pros: There is nothing positive about Gold's Gym Day Care!
Cons: Unsafe, unsanitary day care; terrible management

Mothers, don't leave your child at Gold's Gym day care. It is unsafe and unsanitary and the management will blow you off if you have a problem with it b/c they already have your money.

Pros: I can not think of any.
Cons: The staff is lazy, and rude

Gold's gym will not survive with the competition of good customer service at the other gyms vs. poor C/S at gold's gym. I almost changed gyms from Raquetball and Fitness to Gold's because gold's was less than a mile away from my new home...but quickly changed my mind after going in for a "free" trial and not staying to use it. The customer service is horrid. My advice to the people working at jobs they don't like, get another job or don't work in a job where you have to talk to people. Even after I complained, no one cared. Go to another gym, it's worth it not to be treated like you are bothering someone.

Pros: There's parking.
Cons: Their pricing scheme is a con for sure!

Gold's gym is a franchise so the experience will vary according to where you go but my husband and I were very dissatisfied with the service and the atmosphere at the Gold's Gym in Somerville, MA. In comparison to the gym we use now, I would give it a negative rating if I could. Plus, they continued to charge me after I had already sent in a cancellation request, they claimed they never got it. In my opinion, it's a complete waste of money, pay a little more and go to Bally's or BSC.

Pros: - They are everywhere, I don't understand why.
Cons: Nearly impossible getting out of the contract, the staff is unsympathetic.

I need to be fair. If you enjoy paying lots of money to use run-down equipment then Gold's Gym is perfect for you.

If you want to give it a fair shot, don't. The best word I can think of to describe these guys is "slimeballs."

My wife and I fell for the trick. Please don't do the same.

Remember that when you sign that contract you are not signing a monthly membership. You are agreeing to the $$/month TIMES the leangth of the contract. That is what you are paying. Then, you set up a payment plan for that huge payment. So, 2 years at $49 means you promise to pay 1,176. Also, you must be vigilant to be sure the agreement doesn't auto-renew. If you want to cancel - stay alert.

Pros: Clean facility and convenient location
Cons: They make it impossible to cancel and keep billing you for months!!!

I have held gym memberships continuously for over 20 years.  I have never experienced the kind of deceptive business practices, that occured with Gold's Gym Orlando Area, when I tried to cancel (to move 140 miles, where they have no affiliated locations).  They are a well oiled criminal enterprise with very creative ways of skirting the law.  In summary, they will make it nearly impossible to cancel a membership in 30 days or less.  It typically takes 3-4 months to finally close up your account, and stop taking your money.  If you block them from taking your money, they just sell the false debt to "collections", and now your credit rating is hurt!  No matter how convenient the location, or how nice the equipment, NEVER sign a contract with Gold's.  They have a billing partner called ABC Financial, and they will keep taking your money, and assessing late fee's, claiming you didn't follow the contract properly to cancel your membership.  I can't believe this hasn't been more publicized, because it is so blantiently criminal, and happens all over the country.

Pros: Close to my home
Cons: dishonest, insufficient equipment, crowded, poorly managed

I paid a 3 year contract in full. I asked point blank if any additional fees would be assessed. I was told no. Today I received a bill for a semi-annual Facility Improvement Fee for $15. The contract discloses the fee, but I was told there were no fees. I should have read more clearly. The sales rep should have been more honest. He apologized but did not offer any resolution.

Pros: They do have good equipment and lots of it.
Cons: Do not get into a contract with Gold's Gym!

The Gold's Gym in Florissant, MO is very crowded.  You have people gathering around the weights or equipment.  If you have worked out or certainly working out the classes are very easy.  If you like to dance then I would say take the classes or stay at home and dance.  The Womens Locker room is disgusting.  Especially after people take a shower and are dripping walking to their locker.  Their biggest sell is a personal trainer and if you can afford one I would say go for it.  There is no one around to help you when you need help with a piece of equipment and they do not even try to get to know you.  I have tried to talk to trainers and that is a joke. 

Pros: A new gym
Cons: Arrogant salespeople, ridiculous prices for the location

They are charging a ridiculous amount for this newly built Golds Gym and are very arrogant. They act like they are in New York city however they are in one of the poorest cities in the country in Cleveland, Ohio. This Golds Gym will be out of business within 5 years because they will not be able to survive in this location charging a 199 initiation fee and 80 dollars a month. That is a complete joke! Now obviously there are people living in Beachwood, Ohio that would have no problem paying that (very few would though, even the filthy rich) but I guarantee you they will not be able to survive in this location unless they drop their prices considerably. You can go to Ballys or 24 hour fitness and pay 20 dollars a month for basically the same thing--a gym to workout at. Definitely not worth it but if you have money to throw away and feel secure they will survive then by all means throw your money away to these crooks.