L.A. Fitness

211 ratings (202 Epinions reviews)
Epinions Product Rating: Disappointing
5 stars
13
4 stars
14
3 stars
19
2 stars
36
1 star
119
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    Highest Rated Consumer Review by the Community

  • In the New Year are You Getting Fit? Are You Joining a Gym? Read On

    Dec 31, 2005 by
    Rated a Very Helpful Review
    Pros: A lot of great equipment and classes. Good hours, nice staff, clean facility.
    Cons: No real ab area; paying for a pool you may not use; no changing room.

    Summary: There are 120 L.A. Fitness locations in 11 states. They are expected to increase that number to 350. Facilities may vary. I am reviewing the Deerfield Beach location only. This location is at 1000 East Hillsboro Boulevard, Deerfield Beach, ... read more

  • La Fitness The Good,The Bad,The Ugly

    Feb 3, 2014 by
    Rated a Helpful Review
    Pros: Nice facilty, sauna, pool, equipment , fun classes and very clean.
    Cons: All about sales,there is no care or concern for their customers.

    Summary: I have been a member of La Fitness for about a year now. The facility is very nice and the extra classes are indeed a great workout to experience. I love that you can sit in their sauna after a long workout and relax in their hot tub. I would recommend ... read more

  • Fitness Training Waist of Money

    Jan 4, 2014 by
    Rated a Helpful Review
    Pros: No contract required to be member
    Cons: Hard to cancel fitness training contract which is a waist of money

    Summary: I paid for my gym membership for the entire year, only used it a few times, but luckily it wasn't a contract. I also paid for my sister’s membership as well so that I could have someone to work out with. However, upon signing up for the membership ... read more

  • LA Fitness in Brooklyn Center, MN

    Nov 21, 2013 by
    Not yet rated.
    Pros: New facility. Good parking. Excellent maintenance guy. Excellent new equipment.
    Cons: Horrible customer service. Offensive, discriminating behavior. No helpful or timely assistance.

    Summary: Like a previous review stated: this is a business that is not interested in the health or well-being of its customers. The Brooklyn Center facility is brand new, excellent equipment, clean. But that veils horrendous customer service, poor staff ... read more

  • Wish I read these reviews

    Apr 5, 2013 by
    Not yet rated.
    Pros: One manager tried to assist me.  Some nice staff
    Cons: Accepts below standard ethics from employees and offers no resolution to the customer.

    Summary: L.A. Fitness at the Swann Ave. location in Tampa, FL.  Some of the staff and trainers were highly professional, no pressure.  But I joined to try to lose weight so I hired a trainer.  My first trainer is an immature 20 something who ... read more

  • LA Fitness Leesburg, VA - complete rip off

    Sep 13, 2012 by
    Rated a Very Helpful Review
    Pros: none
    Cons: rip offs

    Summary: At the beginning of the summer, my daughter and a girlfriend decided to join a gym for the summer while home from college.  Unfortunately, they decided on LA Fitness in Leesburg, VA   They were told that a membership for the summer ... read more

  • A Free $15 Guest Pass...

    Aug 22, 2012 by
    Rated a Very Helpful Review
    Pros: I didn't get very far, so I really have nothing good to say.
    Cons: rude customer service, will not honor corporate offerings, rip-off membership fees

    Summary: My guest pass was not honored, despite the fact it stated clearly on the website that it was a "no risk complimentary trial." I was told that I would either have to pay $15 to work out or go through a half-hour gym tour, meet with a salesperson to ... read more

  • DON'T DO IT!

    Jul 25, 2012 by
    Rated a Very Helpful Review
    Pros: The people who worked  reception desk were  nice. The clients were very nice.
    Cons:
    The locker room was stinky-unsanitary.
    Cancelling practically impossible.
    They continued to bill my card.

    Summary: They will pull you in with a 9.95 a week special. Then they will offer you a "free" assessment with a trainor. The trainor will high pressure you into purchasing his/her services for 40.00 a session. They suggested 3 sessions a week, or 120.00 a week. ... read more

  • LA Fitness in Wellington, FL is horrible

    Jun 26, 2012 by
    Rated a Very Helpful Review
    Pros: Location is great and the building is large.
    Cons: The gym is flithy and the staff is plain lazy.

    Summary: Hands down, worst LA Fitness in Palm Beach County. I travel quite a bit and squeeze in workouts when & where time permits, so I've been to all of the various LAF locations in PBC. The Wellington gym is, by far, the dirtiest, most cluddered, ... read more

  • LA Fitness Corp. is an unethical Swindler!

    Apr 14, 2012 by
    Rated a Very Helpful Review
    Pros: Beautiful facility.
    Cons: Customer Service-Lack of!
    Hard to cancel membership
    Hard to nonexistent to get refund
    High Pressure Sales
    See review

    Summary: LA Fitness Corporation is an unethical Thief! After I signed up for LA Fitness in SW Arlington, they gave me my "free" training session. Reuben Cordero, training manager, at that time, with their hard sell tactics, talked me into a contract with $309 ... read more

  • Rude staff at LA fitness Arcadia CA!

    Feb 28, 2012 by
    Rated a Very Helpful Review
    Pros: Bad bad bad service!
    Cons: No more LA fitness what so ever!

    Summary: I was a LA fitness club member for over 4 years.I have to cancel it last year because of my puppy. Now I want to re-join the club again so yesterday(2/27/12) me and my friend went to the Arcadia club try to talk to somebody. The staff's name is Jonny ... read more

  • LA Fitness? Have an attorney on retainer!

    Jan 18, 2012 by
    Rated a Very Helpful Review
    Pros: Nice equipment when it was new... physical space / layout was very nice.
    Cons: Read my review, need I say more?

    Summary: This preamble is for those of you unfamiliar with the Health and Fitness Club environment inIndianapolis,Indiana.  In early November 2011 both Cardinal Fitness and Lifestyle Family Fitness shuttered a large number of their facilities in the area ... read more

  • LA Fitness takeover of Ballys is hostile

    Dec 31, 2011 by
    Rated a Very Helpful Review
    Pros: Same gym that was offered by Ballys.
    Cons: LA Fitness steals your money.

    Summary: I had prepaid Ballys for my membership.  I had been doing this for 20 years and knew when my renewal date was as it fell at the same time.  When I went to switch to LA fitness due to their takeover of my club, they informed me that my renewal ... read more

  • LA Fitness breaks contracts

    Dec 3, 2011 by
    Rated a Very Helpful Review
    Pros: I got to go to the gym a few times
    Cons: I wish I had read about LA Fitnes before signing up

    Summary: I joined LA Fitness in the UK in Jan 2011, I'd already signed a contract to work abroad in August 2011. So on going to the gym I was told that I can do the monthly rate which is a rip-off and about £20 more than the average gym rates, when told ... read more

  • Horrible Customer Service!

    Sep 13, 2011 by
    Rated a Very Helpful Review
    Pros: Large facilities
    Cons: The worst service ever!

    Summary:     I had so many bad experiences there, but continued to go, because it was convenient and too expensive to join another gym. It was the ABSOLUTE worst service I have ever received.      They take your picture when you ... read more

  • Terrible Customer Service

    Jul 17, 2011 by
    Rated a Helpful Review
    Pros: Decent variety of equipment for the most part.
    Cons: Staff appears friendly but is utterly useless.

    Summary: I joined LA Fitness for a summer for 2 months because that's as long as I would be living here for my internship.  The day I signed up, I asked the guy what I needed to do to make sure the membership was cancelled after the 2 months so I wasn't ... read more

  • Dishonest employee, dishonest practice

    Jul 14, 2011 by
    Not yet rated.
    Pros: I have no idea
    Cons: Dishonest employee, dishonest practice, does not keep their words

    Summary: Ok here is a story of LA fitness I called the Alhambra Branch located at 412 East Main Street, Alhambra and I spoke to a person name Tony, he offer me the membership at $799 for 2 years and then 99 for renew plan. I told him I will think about it, I ... read more

  • LA Fitness: From Average to the Bottom of the Pit

    Mar 23, 2011 by
    Not yet rated.
    Pros: Staff is friendly for the most part. 
    Cons: Unhealthful temperature, unclean, old, worn out, torn, and/or rusty equipment.

    Summary: I was a member for 15 years at the Marina DelRey club.  It was new and a very popular upscale gym.  The gym was not maintained during the past 5-6 years.  Sanitation was poor; equipment was severely worn - torn, rusted, and dirty.  ... read more

  • LA Fitness in Rockville Pike- The WORST CUSTOMER SERVICE EVER!!

    Mar 5, 2011 by
    Rated a Very Helpful Review
    Pros: new equipments
    Cons: WORST CUSTOMER SERVICE EVER IN A GYM

    Summary: From the moment you walk in there for a tour, they push you and push you to sign up. Do not give your phone number or else they will call you the next day and ask you why you haven't yet signed up.They hassle you like thugs and they act totally ... read more

  • LA Fitness Vista, CA just needs to close

    Feb 15, 2011 by
    Rated a Very Helpful Review
    Pros: Several locations around the country.  Large variety offers complete workout experience.
    Cons: Members aren't acknowledged.  Broken, dirty equipment and facilities.  Pool/whirlpool inoperable for several months.

    Summary: Moved to So Cal, and was pleased to find an LA Fitness location nearby until my first few visits.  The pool has been closed since November 2010.  What kind of marketing allows their fitness facility to be operating without aquatics during ... read more

  • Please save your money and go elsewhere. This is a business, not a gym.

    Jan 24, 2011 by
    Rated a Very Helpful Review
    Pros: Looks nice.
    Cons: It's a scam.

    Summary: I joined LA Fitness last summer, when they were advertising at one of my apartment's events.  I joined ONLY because there was no contract involved and they were so close to where I lived.  In September, I asked them about their personal ... read more

Showing 1-20 of 202 reviews
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