Highest Rated Review by the Community
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Feb 28 '00
Pros: ROMANZA, Companion package can save $
Cons: Other buslines are better, cleaner, more punctual than Greyhound, Smells like a urinal
Summary: I had never been on a bus until two falls ago, when I planned to visit my sister in New York. I went with a friend of mine because she told me that we would could get a discount if we traveled together as long as we procured the tickets four days in...
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Feb 11 '11
Pros: NONE!
Cons: customer service, the website, the corporate office, lengthy hold times, EVERYTHING!
Summary: I booked my father's ticket from PA to NM on a Monday and by Friday (the day he was suppose to be leaving) found out that the website allowed me to book from a location that did not have a station and should not have allowed me to book from this ...
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Mar 16 '08
Pros: cheap?
Cons: BAD SERVICE, RUDE AGENT!
Summary: I cannot stand Greyhound. I bought a ticket from Urbana-Champaign to Chicago and one from Chicago to Detroit 2 days before my trip. The bus from Urbana was late 40mn. However, that is not the worst. When I asked the agent at Urbana, she told me that ...
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Dec 16 '05
Pros: No, I do NOT recommend taking greyhound unless you are short on cash without luggage
Cons: Disastrous service, delays, excessive bus/driver change, chances of lose baggage almost 100% certain
Summary: Coming to Chicago visiting my parents is great idea, coming to Chicago visiting my parents by taking Greyhound might sounds even more exciting. Well, yes, it is indeed very exciting and let me tell you the story... I've purchased a ticket to go from ...
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Jul 09 '05
Pros: fares and their companion program
Cons: everything else
Summary: I made the mistake of riding Greyhound to Baltimore, Maryland, from Pittsburgh back in October of 2003. I wish I would have known that Epinions existed, because if I had, I certainly wouldn't have taken Greyhound. Anywho, I was going to meet this guy I ...
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Mar 26 '05
Pros: Relatively cheap
Cons: So many.. Very bad treatment, thieves. Not on time.
Summary: Not safe way to travel, not safe for yourself nor for your stuff and money. Impolite people who treat you as crap! Helpless, liars and thieves. Miserable conditions on the bus and in the stations. They stole my stuff in very rude way, and then denied ...
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Dec 29 '03
Pros: Can't think of anything good to say about Greyhound.
Cons: I do not recommend Greyhound to anyone. Their customer service department is awful.
Summary: I purchased a ticket via their web site for my Mother. She was to come to see me in Austin, Texas from Beaumont,Texas. during the Thanksgiving Holidays. I paid for the ticket with a credit card via Greyhound.com. SHE NEVER RECEIVED THE TICKET. ...
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May 26 '03
Pros: cheap means of travel, these busses look good compared to public school busses
Cons: noisy, uncomfortable, long layovers, inevitable creeps accosting you, sometimes rude employees, often confusing system
Summary: ...because one of the two must typically be sacrificed when traveling. Sure, you could take a plane, and sacrifice a small fortune (by my standards). Or, you could take a Greyhound Bus and sacrifice your comfort. Comfort can be regained; after you...
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Feb 09 '02
Pros: Awesome fares, excellent service, and no problems
Cons: NONE, hear that none
Summary: In November of 2001, I traveled on Greyhound. When I first arrived at the station I was quickly checked in and I purchased my ticket within 3 minutes. The people at the Greyhound Bus Station in Fort Worth were awesome. I found that all of the employees...
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Jul 01 '01
Pros: Inexpensive, adventure-packed, safer than a plane!
Cons: Travel time extended, weird people
Summary: When I was younger, I had to ride the Greyhound frequently. The first couple of times, I even thought it was pretty cool. I've ridden the 4 1/2 hour ride from Duluth to Minneapolis, which usually takes 2 1/2 hours by car. I also have taken the 9 hour...
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Jun 20 '00
Pros: cheap?
Cons: Being used by the man
Summary: I cannot stand Greyhound. Read wat happened to me in this e-mail I sent to there Customer service:
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From: "Shoe boy" <shoe69@hotmail.com>
To: customerservice@greyhound.com
Subject: irresponsible service...
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Mar 16 '00
Pros: cheap, you meet all sorts of people,
Cons: stinks, you meet all sorts of people
Summary: I went Greyhound when I was 18 years old. I had $108 to spend on a ticket to get me to Minnesota (Moorhead to be exact) so I could connect with another person who was traveling to Norway with me. I think I had more adventure in one 36 hour trip to...
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Feb 27 '00
Pros: Superb consumer service, helpful with luggage findings and retrieval, dedicated group of support employees
Cons: The only complaint is that they tend to travel too fast sometimes. I value safety...
Summary: "How can anybody forget about his/her wallet, luggage and passport on a bus that needed to go the shop for repair?" you may wonder. This incident did not happen to two new tourists to the United States. It did happen to two student friends of...
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Feb 27 '00
Pros: low fares, great scenery
Cons: sitting for so long
Summary: What better way to travel and see beautiful scenery for the low cost of a bus ticket. I have had the opportunity to travel by Greyhound a couple of times.
The first time it was to see my son graduate boot camp in Kentucky. We left from...
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Feb 08 '00
Pros: wasn't put on hold
Cons: I was lied to and talked down to
Summary: After calling the customer service line for Greyhound in Dallas the first time, I was told that I would be reimbursed the $142 I spent on the extra ticket. They sent me $73 of it and said I would get the rest when they got the unused ticket. When I...
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