Allegra-Concentration camp mentality
Jul 18 '00
I paid for an All Inclusive Club Med Vacation. I was not allowed to fly to Cancun and I never arrived at Club Med. I was treated in a disrespectful, irresponsible, dishonest, inhumane and cruel way by Allegro Airlines (who were hired by Club Med) and I expect full compensation for my pain, humiliation, loss of vacation time and physical injury. This is a summary of the events that took place, in time sequence, in connection with my failure to arrive at Club Med in accordance with my contract with your company and Club Med, from 2:00 am on July 15 to today at the present time.
I made reasonable requests for water, food and bathroom facilities while being detained on a plane on the tarmac for many hours and the crew inhumanely denied those requests. I have supplied you with all the non-information and wrong information that had me showing up at the wrong airport ant the wrong time and racing to the right airport.
The real issue is: was Allegro justified in having me removed. Allegro's defense is going to be that I was disruptive and a danger to the safety of the flight, BUT EVERYONE WAS DISRUPTIVE. THERE WAS COMPLETE CHAOS AND IT SCARED ME SO I WENT TO THE BACK OF THE PLANE TO SIT ALONE. I was upset but made my requests calmly, did not threaten verbally or physically any crew member or other passenger, did not use vulgar or abusive language and was not under the influence of alcohol or drugs. Other passengers were upset but due to the conditions we were all suffering under - prolonged detention, no food, no water, no bathroom facilities while being treated in an unsympathetic manner, such behavior was expectable, but NEVER did I "incite a riot".
By removing me, Allegro/Apple Tours/Club Med falsely detained me and denied me flight as contracted for-they unilaterally voided the contract and failed to provide the service I paid for so I am entitled to reimbursement. Also the Allegro employee who had me removed, Minnie, promised the police to give me my receipt and arrange other transportation which she then refused to do.
I demand to get a copy of the police complaint to see how it is written up. I did leave the plane voluntarily based on Minnie’s promise to return my contract with Club Med, help me arrange for other airfare and help me find a place to stay. She locked me out of her office and made me wait for an indeterminate amount of time. When I called her right outside her office, she refused to come out of her office saying she was busy and she refused once again to give me my documentation.
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Epinions.com ID:
Yaffa
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Member: Librarian Porat
Location: Connecticut
Reviews written: 3
Trusted by: 0 members
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