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Activity Summary
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Reviews Written: 20
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Member Visits: 1,058
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Total Visits: 24,560
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About jakob
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I sometimes describe myself as a user advocate or Web design critic - which are supposed to be slightly easier to understand than "usability" which is the technical term for my field. Basically, I make things easy to use and defend the rights of users to simplicity. I used to work in the computer and telephone industries, but always with an emphasis on the usability of online information systems. Since 1994, I have focused on the usability of the Web, and since 1998 I have done so in my own company, Nielsen Norman Group (a partnership with Don Norman).
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