|
|
Note: This account is no longer active.
About violeta88
|
|
Member:
|
Eric Dean
|
|
Epinions.com ID:
|
violeta88
|
|
Location:
|
Medical Lake, WA
|
|
Member Since:
|
Feb 20 '00
|
|
Activity Summary
|
|
Reviews Written: 6
|
|
Member Visits: 97
|
|
Total Visits: 1,171
|
|
|
About violeta88
|
I am a Junior in high school that has dealt with the customer service departments of Sony, Panasonic, and Aiwa. I plan to study electrical engineering in college.
Some people may think that my reviews are harsh, but I am very particular about what products I like, and which ones I dislike. In audio products, I expect a component or portable to reproduce the emotion in the music, not just the sound. Many fail at doing so. In my experience, the only mainstream products that have passed this test were made by Aiwa and Sony. Yet surprisingly they also make products that fail miserably at the "emotion test".
It also needs to be known that I am biased for and against some companies. I tend to give Aiwa a break because I have had nothing but great customer service from them. Sony, on the other hand, usually is treated very harshly by me because every Sony I buy breaks, and I have a very hard time getting them fixed right by Sony. Although I haven't reviewed Panasonics yet, I am also biased against them because they, in my opinion and experience, have been pretending to be a company that makes reliable products and has good customer service. I have had 5 Panasonics with problems, out of the 6 that I have owned. Their "Customer Care" division should be called the "Broken Promises and Lies Division."
I am tired of companies thinking they can get away with providing horrible customer service and keep their customers. My beloved Aiwa has lost more than 1/4 of its value in the past 2 years because of reliability problems and a deficient technical "support" department. We are witnessing the decline of good companies because they only care about the bottom line and I am sickened by it.
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.