HomeWeb Sites & Internet ServicesOnline Stores & Services
Expedia Flight Reservations

Expedia Flight Reservations

Overall store rating:  Store Rating: 3.0
Reviewed by 293 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 305 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Next
Date Rating
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Quick Easy and Efficient

by , May 25, 2013 Rated a Very Helpful Review
Expedia.com is a very easy to use travel search engine.  I have book multiple trips over the years via this website and have never had any issues with the site.  I have booked airline tickets, cars, hotels, and cruises all via this ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

3-4 hours of my life I will never get back

by , Sep 24, 2012 Rated a Helpful Review
A mistake was made in the spelling of my last name for a trip that would include both United and American airlines. The first person I spoke with at Expedia was very difficult to hear or understand. She said I would have to call the airlines I booked ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Falsely advertises prices only to bait-and-switch you into a higher price later.

by , Sep 15, 2012 Rated a Very Helpful Review
On multiple occasions, the most recent of which being 9/15/12, Expedia has falsely advertised a price for a flight or vacation package upon the initial search.  When the customer chooses a package, Expedia Inc. then changes the price either ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Booking for a great vacation? don't use Expedia

by , Sep 6, 2012 Rated a Very Helpful Review
Do yourself a favor and do not go with Expedia. I did a booking based on a recommendation and that was the worst experience I've ever had as a consumer. I made a mistake in my original booking and I accept that. When I tried to fix it with ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Can't fault Expedia on anything

by , Jul 26, 2012 Rated a Helpful Review
The first time I booked with Expedia was many years ago for a gap year before starting University. I decided to go through them as I was going to lots of different destinations across Canada and the States, and their multi-trip booking system was a lot ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worse experience.

by , Aug 7, 2011 Rated a Helpful Review
My most recent trip was booked with Expedia.  The airplane was with United.  We got to the airport at 4am (the flight was at 6am.)  So we waited inline to check in with United.  When we finally got our turn, they told us we suppose to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

EXPEDIA ripped me off and won't refund my $228

by , Aug 5, 2011 Rated a Very Helpful Review
EXPEDIA has the worst customer service I've ever experienced.  I have spoken to Expedia agents from various countries with various language barriers, and in the end, I got screwed out of $228 as well as over ten hours of my life that I will never ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Overall a good and easily accessible service with decent incentives

by , Jul 17, 2011 Rated a Very Helpful Review
My Experience I have booked multiple airline tickets, hotels, and car rentals using Expedia.com both online and for the elements that are available on the go, using BlackBerry Travel or Kayak Mobile. I also have experience using similar ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrible customer service, good travel search website

by , Jun 2, 2011 Rated a Helpful Review
Just another disgusting experience with Expedia customer aggrivation department. All I needed to do, and eventually got done, was to process their Best Price guarantee. It took 3 phone calls, the final one lasting over 30 minutes. The rep on the ...
Read the full review
Overall Rating:Store Rating: 5.0
 

An easy and intuitive online booking engine for domestic and international flights

by , May 22, 2011 Rated a Very Helpful Review
Expedia is an easy to use booking engine. I recently booked a trip from San Francisco-Tel Aviv with an extedend return ticket.  After looking at other websites I found Expedia to have the best fares,airlines and schedule.Research:I went onto ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Expedia's policies screw the honest consumer and steal money

by , Oct 5, 2010 Rated a Very Helpful Review
Expedia is an evil company:Myself and 3 friends were booking a 4 day trip to Las Vegas from October 7th to 11th of this year. On Wed, September 8th at 10:19pm, I booked 4 return tickets for flights from Buffalo to Las Vegas using Expedia. The ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

so far only positives from expedia

by , Sep 5, 2010
(Not Yet Rated)
so far so good. i have booked 5 or 6 international flights with expedia with zero problems. i also booked a hotel in amsterdam which went flawless as well. getting flight tickets is very simple, just chose a departure time on the day you leave and ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst online experience ever!

by , Aug 23, 2010
(Not Yet Rated)
I've always avoided Expedia due to word of mouth, although I personally did not have my own horror stories to tell. Finally decided to use it today because my boss had seen some flight that he wanted me to book. It was the WORST online experience I've ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

bait and switch

by , Jun 17, 2010 Rated a Helpful Review
We tried booking (over two months in advance) a flight, hotel, and rental car on Expedia. After selecting the details, expedia gave us a price total of 1623.89 which included a 117.72 expedia discount for booking flight and hotel together. We changed the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Paid extra money for Expedia's mistakes.

by , Jun 6, 2010 Rated a Helpful Review
On 5/23/10 I attempted to make a one-way flight reservation from San Antonio, TX to Grand Junction, CO for my wife for 5/30/10 on the Expedia Website. The Website would not take my (valid) cr cd #; so I called the cust serv # listed on the Website. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Awful Customer Service tainted the Transaction

by , Mar 6, 2010 Rated a Helpful Review
The customer service of Expedia is terrible! If you run into problems they will not help you at all.  After 5 hours on the phone talking to 5 different people, all I got was the phone number for the airline's customer service people! I have traveled ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Awful service- there are much better alternatives to use online!

by , Jan 8, 2010 Rated a Very Helpful Review
Horrible customer service! My flight was cancelled due to weather- of which I was never alerted to at any time by Expedia- not even an e-mail. I found out through the website of the airline I was flying on. I tried to re-book the the airline, the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Charged over $3000 to book a single flight for 4 people after making a change.

by , Dec 5, 2009 Rated a Helpful Review
Expedia totally sucks.  This is the worst site if you need to make changes to any reservation.  I accidently booked a round trip flight to Vegas for the same day for 4 people.  So yes flying into Vegas and then turning around 2 hours later ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Expedia Scams its customers by not providing booking restrictions

by , Jul 11, 2009 Rated a Helpful Review
Expedia refuses to allow us to change our Asian flight despite their clear website confirmations stating that "ticket changes may be incur additional fees or penalties".  We called Expedia to change the return leg and they told us that no changes ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Inconsistent customer service

by , Jun 28, 2009 Rated a Helpful Review
At times we do come across unfortunate situations where our travel plans must change.  I must say that dealing with expedia customer service can be a nightmare due to the language barrier and representatives leaving out little details.  I ...
Read the full review
Showing 1-20 of 305 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Next