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by helendv, Sep 24, 2012
Rated a Somewhat Helpful Review by the Epinions community
A mistake was made in the spelling of my last name for a trip that would include both United and American airlines. The first person I spoke with at Expedia was very difficult to hear or understand. She said I would have to call the airlines I booked ...
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by gonzophin, Sep 15, 2012
Rated a Helpful Review by the Epinions community
On multiple occasions, the most recent of which being 9/15/12, Expedia has falsely advertised a price for a flight or vacation package upon the initial search. When the customer chooses a package, Expedia Inc. then changes the price either ...
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by june712, Sep 6, 2012
Rated a Helpful Review by the Epinions community
Do yourself a favor and do not go with Expedia. I did a booking based on a recommendation and that was the worst experience I've ever had as a consumer. I made a mistake in my original booking and I accept that. When I tried to fix it with ...
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by haylestone, Jul 26, 2012
Rated a Somewhat Helpful Review by the Epinions community
The first time I booked with Expedia was many years ago for a gap year before starting University. I decided to go through them as I was going to lots of different destinations across Canada and the States, and their multi-trip booking system was a lot ...
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by ngochan, Aug 7, 2011
Rated a Somewhat Helpful Review by the Epinions community
My most recent trip was booked with Expedia. The airplane was with United. We got to the airport at 4am (the flight was at 6am.) So we waited inline to check in with United. When we finally got our turn, they told us we suppose to ...
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by s11335577m, Aug 5, 2011
Rated a Very Helpful Review by the Epinions community
EXPEDIA has the worst customer service I've ever experienced. I have spoken to Expedia agents from various countries with various language barriers, and in the end, I got screwed out of $228 as well as over ten hours of my life that I will never ...
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by yybenedb, Jul 17, 2011
Rated a Very Helpful Review by the Epinions community
My Experience I have booked multiple airline tickets, hotels, and car rentals using Expedia.com both online and for the elements that are available on the go, using BlackBerry Travel or Kayak Mobile. I also have experience using similar ...
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by ramicakl, Jun 2, 2011
Rated a Somewhat Helpful Review by the Epinions community
Just another disgusting experience with Expedia customer aggrivation department. All I needed to do, and eventually got done, was to process their Best Price guarantee. It took 3 phone calls, the final one lasting over 30 minutes. The rep on the ...
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by travelplus, May 22, 2011
Rated a Helpful Review by the Epinions community
Expedia is an easy to use booking engine. I recently booked a trip from San Francisco-Tel Aviv with an extedend return ticket. After looking at other websites I found Expedia to have the best fares,airlines and schedule.Research:I went onto ...
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by amco_pirate, Oct 5, 2010
Rated a Very Helpful Review by the Epinions community
Expedia is an evil company:Myself and 3 friends were booking a 4 day trip to Las Vegas from October 7th to 11th of this year. On Wed, September 8th at 10:19pm, I booked 4 return tickets for flights from Buffalo to Las Vegas using Expedia. The ...
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by kls205, Sep 5, 2010
(Not Yet Rated)
so far so good. i have booked 5 or 6 international flights with expedia with zero problems. i also booked a hotel in amsterdam which went flawless as well. getting flight tickets is very simple, just chose a departure time on the day you leave and ...
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by micholaya, Aug 23, 2010
(Not Yet Rated)
I've always avoided Expedia due to word of mouth, although I personally did not have my own horror stories to tell. Finally decided to use it today because my boss had seen some flight that he wanted me to book. It was the WORST online experience I've ...
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by santaregina, Jun 17, 2010
Rated a Somewhat Helpful Review by the Epinions community
We tried booking (over two months in advance) a flight, hotel, and rental car on Expedia. After selecting the details, expedia gave us a price total of 1623.89 which included a 117.72 expedia discount for booking flight and hotel together. We changed the ...
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by diogenesjr, Jun 6, 2010
Rated a Somewhat Helpful Review by the Epinions community
On 5/23/10 I attempted to make a one-way flight reservation from San Antonio, TX to Grand Junction, CO for my wife for 5/30/10 on the Expedia Website. The Website would not take my (valid) cr cd #; so I called the cust serv # listed on the Website. ...
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by oscar150, Mar 6, 2010
Rated a Somewhat Helpful Review by the Epinions community
The customer service of Expedia is terrible! If you run into problems they will not help you at all. After 5 hours on the phone talking to 5 different people, all I got was the phone number for the airline's customer service people! I have traveled ...
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by honestthinker, Jan 8, 2010
Rated a Helpful Review by the Epinions community
Horrible customer service! My flight was cancelled due to weather- of which I was never alerted to at any time by Expedia- not even an e-mail. I found out through the website of the airline I was flying on. I tried to re-book the the airline, the ...
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by vmrh3, Dec 5, 2009
Rated a Somewhat Helpful Review by the Epinions community
Expedia totally sucks. This is the worst site if you need to make changes to any reservation. I accidently booked a round trip flight to Vegas for the same day for 4 people. So yes flying into Vegas and then turning around 2 hours later ...
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by tskwarek, Jul 11, 2009
Rated a Somewhat Helpful Review by the Epinions community
Expedia refuses to allow us to change our Asian flight despite their clear website confirmations stating that "ticket changes may be incur additional fees or penalties". We called Expedia to change the return leg and they told us that no changes ...
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by dj_dac02, Jun 28, 2009
Rated a Somewhat Helpful Review by the Epinions community
At times we do come across unfortunate situations where our travel plans must change. I must say that dealing with expedia customer service can be a nightmare due to the language barrier and representatives leaving out little details. I ...
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by dben2009, May 28, 2009
Rated a Somewhat Helpful Review by the Epinions community
Why book through Expedia? The prices aren’t any better; it’s the same as if booking directly. It may be convenient, but if you have to make a change, get comfortable, it will take a lot of time, energy and patience and after all ...
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