Expedia Flight Reservations

I purchased a ticket on Expedia for our daughter to visit us in GA (from OR); we needed a paper ticker because 2 separate airlines were involved. Since the ticket could only be shipped to the purchaser I asked that the ticket be sent to my husband's...

Pros: Polite
Cons: Useless when difficulties arose

Dear Sir or Madam,


I was planning on making a trip from Providence, RI to Orlando, FL over the weekend of January 20, 2002. On December 6th I got on Expedia.com, and purchased some tickets. As I was emailing a friend a few...

Pros: Great prices and service!
Cons: Not one!

Expedia.com is truly an excellent service. I have not used it to book airfare, however I have used it to book hotel rooms and have been more than pleased with the service.

My husband and I traveled to New Orleans for the Thanksgiving...

My husband needed to change a reservation to see his dying brother. Two disconnects, one "computer is down call back" and six hours later (my husband talked for the first three hours and I took over for the last three hours)we begged them to just book ...

Don't ever make a mistake with Expedia. Have book many flights with Expedia, several domestic, and 7 to the UK. Usually Portland, Oregon to Manchester, England, and return. This year I got a round trip from Phoenix, Arizona to Manchester, for my ...

I have written Expedia to cancel two reservations made with Expedia.ca due to the unacceptable wait times to speak to an agent. I find it ludicrous that Expedia can claim "We're here for you! Expedia customers are never on their ...

At times we do come across unfortunate situations where our travel plans must change.  I must say that dealing with expedia customer service can be a nightmare due to the language barrier and representatives leaving out little details.  I ...

My Continental flight was cancelled due to weather in NJ. I immediately tried calling Expedia to rebook by hotel reservation. I was on hold for 30 minutes without being able to reach a live person. I gave up and sent Expedia an email informing them of ...

Using Expedia’s reservation system is easy, or at least average. The problem is if you have a problem not only doesn’t Expedia help, they will put you on hold until the call drops, and then not call you back. We’ve done this six times so far with ...

I made reservations on Expedia - even spoke with a live person (here is another company that "out sources" customer service to a faraway country) to verify the fare was for real and that there were no hidden fees. I was assured it was genuine (and ...

Delivery Speed and Accuracy: terrible Order Accuracy: terrible Customer Service: the worst Overall Satisfaction: not satisfied, very unsatisfied We tried for over 10 hours and three days to use a credit on expedia.com and even though we could book ...

Expedia refuses to allow us to change our Asian flight despite their clear website confirmations stating that "ticket changes may be incur additional fees or penalties".  We called Expedia to change the return leg and they told us that no changes ...

I was most disappointed in my experience with Expedia and I am hopeful this is not the norm for them as some of my friends have good things to say. However, for me, this was not good. First they had all sorts of glitches with the web page so I was sent ...

Initially I was very happy booking through Expedia on a friend's recommendation. However the day of departure, feeling the need to double check (instinct at work) I called the hotel to find it was closing for the season and there had never been a booking ...

Expedia totally sucks.  This is the worst site if you need to make changes to any reservation.  I accidently booked a round trip flight to Vegas for the same day for 4 people.  So yes flying into Vegas and then turning around 2 hours later ...