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by CariocaSurfer , Feb 08 '07
Should you ever need a refund for any reason (be it their own fault, an airline canceled flight or hotel problems) you will be in deep dirty water, stressed and waiting for your money back for months. Just a terrible, terrible, terrible customer service. ...
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by aseda66 , Aug 01 '02
I liked Expedia up until today. I have booked several flights with Expedia and everything went smooth,until today. I planned to book a ticket from Orlando to Baltimore for a friend of mine. I logged on to my account and proceeded to book the ticket. When...
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by jenjen70 , Aug 27 '02
The web page is very easy to navigate. On the home page is an express search option. The choices are flights, hotels, cars, vacations and cruises. Click on a choice then fill in the departing from and going to sections, the dates and preferred time of...
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by djrobsd , Feb 18 '03
I have purchased a lot of tickets over the internet, and I have never had any problems - up until the day I finally used Expedia for the first time. I wish I would have just gone with Southwest airlines, but instead I decided to try flying out of my...
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by dmw56789 , Dec 26 '01
My quest to surprise my Girlfriend with a trip to Las Vegas was ended when I found out on Christmas day that she would not be able to go due to scheduling conflicts. Mind you the price was good – I could have done better by shopping around, but since...
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by eebolos , Jun 09 '06
Horrible, Horrible "expedience" shall I say. I booked a flight on their website about 6 months in advance from Phila to Salt Lake city for 5 passengers. I paid with credit card and everything seemed fine. About 2 months before the flight I decided to ...
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by masonicman , Oct 20 '04
I had to unexpectedly book a flight home to Ohio from Michigan when my father was ill. This would have been a 6 hour drive for me. I decided under the circumstances that the 4 hour flight I could book through Expedia.com was better than a 6 hour drive. ...
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by brandeeross , Jul 20 '02
I've used Expedia in the past without conflict, but recently I ran into all kinds of problems... I cannot accurately describe my feelings without the use of MANY inappropriate words! The staff was impossible to get a hold of when I needed them, and when...
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by noman1951 , Jan 15 '02
My old friend betrayed me. I have used this service for a few years and trusted it. The other evening I searched Expedia for East coast flights. First they loaded "all fights from all airlines". $404 was lowest ticket. I then used the "match price"...
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by cestvrai , May 13 '09
OverviewBooking my flight with expedia.com has been one of the worst experiences I've ever had with booking a flight in recent years. Customer service was incompetent, extremely slow, and maddening!Booking the ...
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by kate1956 , Jun 13 '07
I, too, had always appreciated Expedia's low prices and ease of use. I have booked several flights through Expedia, and saved a fair amount of money. Then I had to change the first half of a round-trip flight. It turns out they would have to void ...
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by suz422 , Feb 12 '04
I have booked hotels only, flights only, AND package deals through Expedia and many other sites. Trips have been to FLA, CA, and Caribbean. So far, I have to say that Expedia has the best deals for packages anywhere, AND their site is probably the ...
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by sweeface116 , Aug 29 '08
I went online to book a vacation package: air, hotel and car, for myself and my husband along with our baby boy. I clicked through all of the options online and tried to purchase the package. An error message stating that the flight portion of my package ...
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by sdfgkjgffga354 , Jul 28 '08
BE WARNED: Using EXPEDIA has led to my worst booking experience ever - by far. So far I have spent at least 6 to 8 hours trying to book a flight for my family (of 4) from NY to Frankfurt. This is what happened: 1. I tried to book online, however, I ...
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by ruhy , Aug 08 '07
I made a vacation package reservation to Maui with expedia for July 2007 for 9 nights. We(2 adults,2 kids)arrvied at 10PM, the resort office we had reservations for was closed,just a phone number to call for emergency and for new guests. We called ...
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