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1-800-FLOWERS.com

1-800-FLOWERS.com

Overall store rating:  Store Rating: 2.0
Reviewed by 688 customers

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Overall Rating:Store Rating: 1.0
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Buyer be ware

by , Dec 24, 2013 Rated a Very Helpful Review
I'm a typical guy. Yes, sometimes I procrastinate and rush through things at the last minuet. So, yes I'll take some of the responsibility for this complete and utter failure, but not all of it. The remaining balance belongs squarely with 1-800- Flowers. ...
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Overall Rating:Store Rating: 1.0
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Very bad service for flower arrangements

by , Dec 15, 2013 Rated a Very Helpful Review
I ordered two fireside baskets of white roses (one from me and one from my mother) from 1800flowers, to be delivered to a wake.  I provided the date that I wanted the flowers delivered, the funeral home name, and my phone number in case there were ...
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Overall Rating:Store Rating: 1.0
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Horrible! STAY AWAY!

by , Dec 5, 2013 Rated a Very Helpful Review
I ordered from them 3 times and they got the order wrong all 3 times!!! There was even one of those times where they sent one part of my order on thursday and the second half on friday and the person I sent them too had no clue what was going on! The ...
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Overall Rating:Store Rating: 3.0
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They're not very personal, but are convenient.

by , Aug 20, 2013 Rated a Very Helpful Review
I've used 1-800-Flowers for a variety of things. They're a company that offers floral arrangements, corsages, ect. But they, themselves, don't actually make the arrangements. They contract out local florists in the area of the order to fulfill their ...
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Overall Rating:Store Rating: 1.0
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Overpriced middleman - NOT a florist!

by , Jul 20, 2013 Rated a Very Helpful Review
There seems to be a misconception that 1-800-Flowers is a florist, so I want to correct that. They are not a florist but a middleman that takes advantage of being web savvy to capture customers who are on the internet searching for flowers.They ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE! NEVER USE AGAIN!

by , Feb 7, 2013 Rated a Helpful Review
EXTREMELY POOR SERVICE!!!  Last year a co-worker's brother passed, I ordered flowers to be delivered to the service in Long Beach . . .flowers arrived late.  In fact, my co-worker had to track the order down while grieving!  Thought I'd ...
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Overall Rating:Store Rating: 1.0
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Horrible. 3 cancellations. Never again. Order never arrived for grieiving family

by , Jul 3, 2012 Rated a Helpful Review
I ordered flowers for a co-worker at the death of her grandmother.  They were to be delivered saturday morning. I paid a large amount ofmoney for delivery.I received a call after the promised delivery time the next day saying the florist ...
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Overall Rating:Store Rating: 4.0
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1 800 FLOWERS.COM Was Better than I Expected

by , Jun 15, 2012 Rated a Very Helpful Review
Earlier this year I won an award at work and received a prepaid American Express card with it. 1-800-Flowers.com was one of the on-line merchants that were a partner in the rewards program, so I decided to use 1-800-Flowers.com for my wife’s ...
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Overall Rating:Store Rating: 1.0
 

Avoid --terrible quality, big disappointment

by , May 22, 2012 Rated a Helpful Review
My wonderful son ordered flowers from 1-800-Flowers for me for Mother's Day. Because this outfit deals with local florists who fill the orders, I would not recommend ordering from them. The local place sent me a bouquet with a DEAD LILY in the front ...
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Overall Rating:Store Rating: 2.0
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1 800 Flower's florist did not deliver, but "confirmed" the delivery

by , May 14, 2012 Rated a Helpful Review
I ordered a Mother's Day arrangement to be delivered on the Thursday before mothers day in order to avoid the rush and insure delivery.  I received confirmation of the delivery both via email and could see it online.  However, when I called on ...
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Overall Rating:Store Rating: 1.0
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WORST SERVICE AND OUTRIGHT LIARS

by , May 13, 2012 Rated a Helpful Review
I usually dont listen to reviews and I regret that decision.I Ordered almost $100 flower arrangement for mothers day on thursday for deliever on sunday. I paid over $20 extra to have it on sunday but low and behold it NEVER arrived.  They said ...
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Overall Rating:Store Rating: 1.0
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Unethical employees selling overpriced crap

by , May 12, 2012 Rated a Helpful Review
If you are looking at reviews for florists then the one star rating should tell you everything that you need to know.  I received 40 dead tulips and they promised to replace them. I asked for them to be delivered right before Easter. The date came ...
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Overall Rating:Store Rating: 5.0
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Great Account Service and Feel like the actually care to provide good service

by , Mar 26, 2012 Rated a Helpful Review
I'm writing this because I have used both FTD and 1-800-Flowers a lot in the past 2 months.  In comparison to FTD, 1-800-Flowers is a MUCH better service.  All my orders from 1-800-F have reached their destination on the date requested.  I ...
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Overall Rating:Store Rating: 3.0
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1-800-Flowers.com: Keep Your Wife Happy After You Screw Up

by , Mar 25, 2012 Rated a Very Helpful Review
1-800-Flowers.com says that it offers good service. That might be true on their web site, but I have to say, that its product that I ordered was a complete joke. "Its cheaper to keep her." Also, when you make your wife mad, its "better to make her day ...
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Overall Rating:Store Rating: 1.0
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3 Days - Order never delivered

by , Mar 3, 2012 Rated a Helpful Review
I ordered flowers from the "same day delivery" menu at 7:30am to be delivered to my home on March 1st.  By mid afternoon, the online delivery status showed "delivered," but when they did not arrive by 7pm, I called customer service.  I was ...
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Overall Rating:Store Rating: 3.0
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Poor communication from customer support, but came through in the end

by , Feb 16, 2012 Rated a Helpful Review
An interesting exchange with customer support.  I wrote: "I was unhappy to discover that one of the roses purchased for my wife for Valentine's Day had the bulb severed from the stem (hanging by a thread, so to speak) when the box was first ...
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Overall Rating:Store Rating: 1.0
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A BIG JOKE....BOYCOTT THEM...

by , Feb 15, 2012 Rated a Helpful Review
Their service is horrible. I placed an order on 2/8/12 for a delivery on 2/14/12 and paid the extra $5 to ensure delivery on that day as well as providing them with information that the delivery address is a business. Needless to day NOTHING was ...
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Overall Rating:Store Rating: 1.0
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Complete failure. Will never use again. Avoid!

by , Feb 15, 2012 Rated a Helpful Review
COMPLETE FAILURE.  I WILL NEVER USE 1-800-FLOWERS AGAIN AND I WOULD CAUTION ANYONE FROM CONSIDERING ORDERING FROM THEM.I realize that people have different experiences, but my experience with 1-800-flowers has been extremely poor.  I ...
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Overall Rating:Store Rating: 1.0
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Bad experience

by , Feb 14, 2012 Rated a Helpful Review
Terrible service. I ordered guaranteed delivery for feb 14,2012 on feb 10,2010 and paid 5$ extra to the already out of this world delivery fees. I check the status of the order and it said it would be delivered on feb 15....worthless to me, the whole ...
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Overall Rating:Store Rating: 1.0
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DO NOT ORDER UNLESS YOU WANT FLOWERS LATE

by , Jan 27, 2012 Rated a Very Helpful Review
1-800-flowers.com RUINED A 90TH BIRTHDAY gift!! I ordered flowers on Tuesday for a Friday delivery for Mom's 90th birthday party.   Due to health issues my husband and I were unable to travel so we ordered a flower arrangement that was made to look ...
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