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by caesarjudy , Jan 02 '00
Pros: Courteous, accurate, helpful reps
Cons: none
1-800-flowers has repeatedly proven themselves to us. We started using them several years ago and most recently used their services for Thanksgiving '99.
We ordered three deliveries for the Orlando, Fl. area and were promised that the flowers would...
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by rebasmom , Feb 16 '00
Pros: Great last minute gift
Cons: not sure it looked as good in real life as it did online
I ordered flowers for my mother in-laws Birthday. My Husband called me at 2PM the day of her Birthday so I was worried that I would not get anything out on time. They showed many different kinds of arangments, its hard to decide what to get if you...
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by mallensd , Jan 25 '00
Pros: Immediate response
Cons: a little expensive
There is nothing worse than not having a gift for somebody you should. I am a type of person that always waits until the last minute, so 1800-FLOWERS is a lifesaver. Last Mother's Day I once again waited until the last minute to buy my mother a gift...
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by kathymcd , Jun 26 '00
Pros: none
Cons: terrible customer service
I've never written a negative epinion, until now!
First off I apologize for putting this under 1-800-flowers, but the florist http://www.bythevine.com wasn't listed as a choice.
April 28th - ordered a $25 "live" miniature...
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by lisacarrick , Jan 09 '05
I still am in disbelief as to what just happened to me at 1800flowers.com. The customer service I just experienced was truly incredible and absolutely one of the worst I have ever experienced. First, I go to their web site and ordered flowers on 1/5 ...
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by poliscigal , Mar 09 '07
My husband purchased me the Gerbera Daisy bouquet for Valentine's Day. The flowers arrived in a box and all of the flowers were droopy and hanging to one side. They had the little nets over the buds, but there were no plastic straw support tubes on any ...
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by catchfire20 , Feb 15 '03
2nd Valentines Day in a row that the flowers did not get there on the day I wanted to. I even thought the second time that I did not want this to happen again, so I ordered way at the beginning of January, to hopefully be able to get there ON...
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by charkieking , Feb 23 '04
I have ordered from 1-800-Flowers on two occasions - both have had problems. I don't anticipate ever giving them a third chance. The first delivery was a bouquet of chocolate flowers and a stuffed bulldog. The chocolates and stuffed animal were ...
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by vandypmhnp , Jan 18 '03
What does guarantee mean?? Needing a last-minute Christmas delivery I opted to use 1-800-Flowers.com. I chose them because they had exactly what I wanted and "guaranteed" Christmas delivery. I placed my order 5 days before Christmas. The next day I...
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by themoosewizard , Jun 26 '02
I ordered two gifts for Mother's day. A beautiful arrangement (Elegant Wishes, $49.99) for my Mother in Law and a plant (Azalea, 39.99) for my mother. Admittedly, I ordered them at the last minute and was worried that they would not be delivered on time....
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by bch005 , May 09 '02
I truely liked being able to see the flowers that I was ordering. When calling a florist you never really know what you're paying for. Well I had decided to send flowers to my Mom and my sister for Mother's Day. I had order two of the same arrangement...
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by shea77 , Feb 17 '04
My husband ordered me Valentine's Day Flowers and they never came. I went home from work and he showed me the confirmation email he received (as proof that he tried to send them!). I called 1-800-Flowers and was transferred a few times and then the ...
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by Sonicstef , May 15 '00
Pros: cheaper than ftd
Cons: product not as promised, late delivery
I have used 1-800-flowers on two occasions and have been burned. Please take my advice and use alternate arrangements.
My complaints with their service/product are as follows:
1)Their delivery seems to be late - Flowers I sent,...
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by beckyjsacto , Jan 04 '05
Because many florists were closed on New Year's Eve and New Year's Day, 1-800-Flowers.com was my only option to have flowers delivered to my boyfriend's mom for her birthday. Since the online form specifically asked if the flowers would be delivered ...
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by DuckByte , Jan 16 '06
One would think that using the Internet to order flowers would make life easier – boy was I wrong. On a Wednesday, I had the need to send flowers to a local hospital and assure that they were delivered the following day; Thursday. Not finding a ...
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