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by Reba25_dt1 , Apr 21 '02
Out of my last 5 flower purcahses, only 1 was delivered late and it happened to be over a weekend. The customer service dept promptly sent replacement flowers the next day at no additional cost. The flowers are well packaged in sturdy boxes with cold...
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by djolais_dt1 , Mar 22 '02
They did a great job delivering my flowers. THe flowers were delivered on time and will definitely use them...
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by sean_behr , Mar 15 '02
I needed flowers delivered to a family member. I went on DealTime and ordered in the morning and the flowers were delivered that afternoon. The process was great and exactly what I would expect from 1-800-Flowers.com. If you need same-day delivery, they...
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by Javelina  - Top 100, Mar 10 '02
I am not a huge fan of flowers. Not a big fan of getting them, and not a big fan of sending them. Flowers most certainly brighten many occasions, and can often make someone’s day, and I always appreciate getting them…
However, I suppose I...
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by carin918 , Feb 27 '02
I would rather fly 18 hours on an international flight to Holland to pick my own fresh tulips and deliver them by hand than to depend on this disappointing company for anything. I called them to order one of their trademark "birthday cakes" made of...
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by jeyna , Feb 24 '02
I should have learned my lesson the first time.
Last summer I ordered a plant to be sent to my friend in Illinois. She was attending her father's funeral. I set up the delivery to her mother's house. The plant did not arrive. When I...
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by kudo , Feb 18 '02
My boyfriend ordered me a bouquet to be delivered on Valentine's Day, and told me that I should be checking my mail regularly that day to see if it arrived. I got worried when 5:00 arrived and no flowers had arrived. He called 1-800-FLOWERS, and was told...
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by sfbike , Feb 15 '02
Mistake number one: On a Monday, ordered flowers for my boyfriend for Valentines which were meant to be a surprise. A florist called him at work to verify his address. He ordered flower from 1800Flowers as well, so he thought that they were calling him...
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by azielinski - Top 500, Feb 15 '02
Just before Christmas 2001, a very good friend of mine had the terrible misfortune of slipping and falling on a flight of stairs. As a result of her fall, she shattered her ankle. Not only did she have to go to the hospital but she had to undergo...
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by scottyaz , Jan 22 '02
I've used them twice and will never use them again. It is easier to just work with a local florist. The prices on 1800 flowers are about 20% higher than my local florists, not including the extra "service" fees they add on to every order. I can call my...
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by dddmac , Jan 16 '02
I've bought from 1-800-Flowers many times. Items that are fulfilled by local florists have usually turned out OK.
This Christmas was a total bust for me. I selected the "Christmas Luminary" selection ... a vase stuffed with flowers that was...
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by grafixboy , Dec 31 '01
The idea of an online or telephone flower delivery service is terrific. It's the results of using 1-800-FLOWERS that are disappointing.
The beautiful bouquets on the web site don't represent the actual bouquets that are delivered to your...
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by Kelly_dt1 , Nov 22 '01
What you order is not what you get. I ordered a nice looking arrangement for my sister who was in the hospital in NYC. I ordered a "Fields of Europe - medium" that had a colorful assortment of flowers in the advertisement picture. A pile of cheap...
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by sgj6 , Nov 12 '01
Pros: Easy
Cons: Unpredictable
With the ease of the internet it only seemed to make sense to try 1-800-flowers. Logging on, selecting from so many arrangements, and easy payment. What could possibly go wrong? What consumers do not realize is that 1-800-flowers is only an ordering...
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by truedat74 , Sep 27 '01
Pros: Great flowers! Cool selections! Fast Service!
Cons: Flowers arrived 4 days early. May be too many categories to choose from.
I surf the web (yes sometimes in my underwear) and that is when I remember all those crazy things like my anniversary! Go figure! So in shopping at this store I notice that you can set up a pre-arranged time for delivery. That way I wouldn't miss a beat...
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