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by orangej , Feb 06 '01
Pros: Reasonably prompt with refunds.
Cons: Expensive. Flowers not delivered on Valentine's Day. Abysmal customer service.
I know things get busy for florists on Valentine's Day. Mistakes do happen... But enough is enough!
1-800-flowers.com made last Valentine's Day a miserable experience for me and my girlfriend. First, they failed to deliver on Valentine's...
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by feelmybase69 , Jan 30 '01
Pros: They sent a great arrangement of flowers and ON TIME
Cons: Not competitive in their prices
Here is a little story to go along with the review... there is more about the company at the bottom but this is how it all happened!
Well when I was sending these flowers I thought, She is really gonna like them... What a nice guy she...
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by XSarenkaX  - Top 1000, Jan 18 '01
Pros: ZIP
Cons: They don't deliver and they don't notify you when the delivery is delayed.
1-800-Flowers.com haven't done a single thing right for me yet! 2 orders were taken, nothing was delivered! This company has been bugging me with unwanted emails for over a year! My friend placed order with them to a sick girlfriend in ...
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by salander , Dec 29 '00
Pros: nice flowers
Cons: poor delivery
Well, it happened again. They messed up my Mother's Day delivery, now they messed up a Xmas delivery.
But that's not what bothers me so much... They gave me some gift certificates in good faith, for the Mother's Day fiasco. So I decided to...
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by andersonjoy , Dec 24 '00
Pros: none
Cons: charged "extras," rip off artists, deceptive
I own a flower shop, and I as most of the other florist in town that I communicate with, HATE 1-800-flowers! When you order from 1800flowers you basically flush a great portion of your money down the toilet. 1800flowers sends your order to a local...
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by Ted_B , Dec 18 '00
Pros: NONE!
Cons: Rude Customer Service
From www.usa4flowers.com, I found a place to order flowers for my mom's birthday. I called 1-800-KY-FLORISTS, spoke with Pat (who was very nice) and ordered flowers to be delivered to my mother on her birthday. I was told she would receive them on the...
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by mhaderer , Dec 10 '00
Pros: Easy to use web site, good value, great flowers
Cons: none
I have never ordered flowers on-line before, but this year overcame the dilemma of what to buy my mother-in-law for her birthday by ordering a flower arrangement from 1-800-flowers.com.
The ordering process was easy, and I found the web site to be...
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by debntexas , Dec 04 '00
Pros: Easy to order.
Cons: Delivery Late, confirmation wrong.
My boyfriend is really good about sending flowers on our anniversaries. He had used 1800flowers.com a couple of times, and I felt it would be ungracious to mention that the the roses arrived a little wilted and didn't last. It's the thought that...
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by cendant , Nov 29 '00
Pros: on time delivery, ease of use, great selection
Cons: a bit costly, though usually flowers are
I've used 1-800 flowers about 10 times to send flowers, and I have been 100% satisfied every time I've used it. If you're thinking about sending someone flowers for a special occasion, don't hesitate to go to this site.
The first thing you...
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by sparkygirl , Nov 15 '00
Pros: Good selection, decent prices
Cons: Poor Poor Service
My fiance and I had used 1800Flowers 3 times. Why it got to three times, I don't know.
The first time we used 1-800-flowers, my then boyfriend (now fiance) sent me flowers just to say "I miss you" (We lived 5 hours apart then). He...
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by craigtsmith , Nov 02 '00
Pros: None
Cons: Lousy selection, poor service
Can't unsubscribe! Can I say anything worse? Use this service once and you will be spammed forever! Lousy selection, poor service (did not meet self-defined time constraints by TWO DAYS, when the retail (phone) business measures itself by hours),...
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by monilark , Oct 25 '00
Pros: variety of products
Cons: service charge
Although 1-800-flowers specializes in flowers, they offer a wide variety of products for any occasion!! In the past year, I have probably used 1-800-flowers 10 or 12 times. Here are the pros and cons, in my view:
PROS
1) Search...
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by ncovell , Oct 09 '00
Pros: Website relatively easy to navigate.
Cons: Customer service is unbelievably bad.
Romance, thy name is Dad.
My poor father set out to buy his sweetie a couple of long-stemmed roses for their first anniversary as a couple. Being new to the cyberworld he went directly to the address toolbar and entered "flowers."...
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by raptors5555 , Oct 02 '00
Pros: great help and service
Cons: little selection and high price
This is absolutely another great online experience for me personally. I was a little hesitant about buying flowers for that "special someone" online what with possibilities of delay or mis-shippments, etc., but all those fears were put to rest....
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by lum7777 , Sep 26 '00
Pros: ok flowers
Cons: everything else
I will never order from 1800flowers ever again. 2 incidents that caused me to truly dislike them.
I used to order from them and get flowers from them. Then one day, I ordered a bouquet of flowers for my boyfriend that worked in a...
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