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by kathymcd , Jun 26 '00
Pros: none
Cons: terrible customer service
I've never written a negative epinion, until now!
First off I apologize for putting this under 1-800-flowers, but the florist http://www.bythevine.com wasn't listed as a choice.
April 28th - ordered a $25 "live" miniature...
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by MsHooterville  - Top 200, Jun 25 '00
Pros: Easy to use, they delivered expected arrangement on time
Cons: Lack of confidence based on e-pinions horror stories, ( :
Reading through and rating some of the reviews of this service, I see recommendations that are all over the map from high to low. That certainly does affect how often I will consider using this service.
However, I may have been lucky last...
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by pbyaeger - Top 500, Jun 22 '00
Pros: none. pretty website, i guess.
Cons: multiple non-deliveries, flowers that arrive are much smaller than promised
Somewhere, buried in the sordid tales of 1800FLOWERS.com, is
my sad story about the flowers I ordered for my friend Harry's
40th birthday. They took 4 months to arrive, and only then
because I spent hours calling, emailing, live chatting,...
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by Jennifer_B , Jun 22 '00
Pros: Website set up nice
Cons: LATE DELIVERY
My initial experience was very nice - I wanted to send my mother flowers for Mother's Day. The website was easy to use, easy to find merchandise, wide selection - I have no complaints about the way their website is set up. I did think the extra money...
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by beanybabyiam , Jun 21 '00
Pros: It was easy to order from them.
Cons: Expensive, rude, and they couldn't get anything right
I placed an order with 1-800 Flowers. It was the worst mistake I ever made! I thought it would be nice to send my Mother in Law flowers for her Birthday Day. We don't get along and I was cringing over the amount of money I was being charged by these...
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by linda1073 , Jun 16 '00
Pros: Convenient
Cons: Too expensive and incompetent
When a friend's newborn baby died a few weeks ago, I looked to 1-800-FLOWERS to send my condolences. It was a situation where they were truly the only people who could help me, and I relied on them to responsibly carry out that detail. It was a Sunday,...
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by ejsimon1 , Jun 12 '00
Pros: website is easy to use, flowers broken down into categories for easy shopping
Cons: expensive
I realized 2 days before my Grandma's birthday that I forgot to send a card. I figured that flowers would more than make up for my oversight. I decided to try 1-800-flowers.com because I get a 15% student discount. I have had some not so good...
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by jsheaffer , Jun 10 '00
Pros: replacement was fresh
Cons: origional delivery was almost a week late
mothers day.
If you have noticed the e-pinion written by one of your members, he is my son, and was rightfully upset with 1-800-flowers.com. He had been told the delivery would be in time for mothers day, and I received it the following...
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by scottcolson - Top 1000, Jun 09 '00
Pros: Refunded my money
Cons: A huge pain to deal with and didn't deliver the flowers on time!
Mother's Day, the big flower day of the year. For me, the big flower disaster of the year!
I called Thursday (3 days before Mother's Day) and placed my order. It said all over the web site that they could not guarantee delivery on a...
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by skyth - Top 500, Jun 05 '00
Pros: fast, convenient service
Cons: pricey; very very busy on special days
So you've waited until the last day to send your girl some flowers. And as a last minute resort, you made an order from 1800flowers the day before Valentines. You bad, bad person. Of course you flowers aren't going to get there on time. Have any clue ...
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by 14abrat , Jun 02 '00
Pros: None
Cons: Not What You Order
I was also in the same situation, but my was different. I was the receiver and my mother-in-law was the sender.
I just had my second child and my mother-in-law decided to send me some silk flowers. She lived in Illinois and I in Florida,...
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by MrsRachael , Jun 02 '00
Pros: none
Cons: everything
I ordered a dozen overpriced roses for my nieces high-school graduation. A week went by and no flowers were delivered. I called the customer service line and spoke to a bunch of people who sounded like they were reading every single word from scripted...
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by dbhoutx - Top 1000, May 27 '00
Pros: Reasonably Fast, Easy to navigate Site
Cons: Expensive
For Mother's Day, which was celebrated a week late due to international travel for Mom & Dad, I decided some flowers would brighten up their Beach House where they are staying for a few weeks. The day after they returned home from Canada, I ordered...
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by kniedziejko , May 25 '00
Pros: Uses local florists to deliver same-day orders
Cons: Cannot give a timely confirmation of delivery; Horrible customer service response time
I used to be a big supporter of 1-800-Flowers.com because they actually use live florists vs. FedEx which allows you to place last minute/same day orders.
However, for Mother's Day this year I placed a single order with 4 separate deliveries...
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by creabs , May 25 '00
Pros: nice website
Cons: never get what you order, too expensive for what little you get
Reviewing 1-800-Flowers is a two fold process. First there is the review of the website itself, and then there is the review of the final result of using "flowers."
The website is very well done. It is very user friendly, and is...
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