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by jambajuice , May 25 '00
Pros: easy website but that's about all
Cons: poor customer service, failed delivery, deceptive florists
I normally send flowers every two weeks to my girlfriend 400 miles away. I thought to myself...what easier way than to do the transaction online and have a local florist deliver. Boy was I mistaken. The saga goes like this:
I ordered the flowers to...
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by Rondafly , May 23 '00
Pros: They only ruin the IMPORTANT times!
Cons: They will continue to rip innocent people off
I have never seen such a SCAM! My sweet husband sent me flowers for the first time in 10 years, and they ruined this momentous occasion! They were delivered LATE (After hours to a business address). When they arrived there were 3 pathetic daisies and a...
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by Charisma22 , May 22 '00
Pros: Very reliable, friendly, & convenient
Cons: Like every other company or person in the world, they can make a mistake
Ok, so they made a mistake! So, when the mistakes make up less than 1% of their business we are going to condemn them?! I personally have not had a problem yet. If I do have a problem, I will realize that companies DO make mistakes, they are after all,...
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by Aspitcom , May 19 '00
Pros: good quality, nice arrangement
Cons: don't meet delivery date
I placed an order via the internet at 1800flowers.com, on the Friday prior to Mothers Day. They guaranteed delivery either the next day (Saturday) or the day after (Sunday, Mothers Day). I thought it was a bit fishy but I was given a confirmation...
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by Jedi617 , May 18 '00
Pros: Well, at least it's a toll free phone number...
Cons: No Delivery; Deliveries Left Exposed and In The Open; Price is Equal to Most Florists
Maybe their mothers will have us to Thanksgiving dinner...because now I'm afraid ours won't invite us!!
What is worse than forgetting Mother's Day?? Remembering Mother's Day within plenty of time, finding an exceptional gift at a decent...
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by hbakondy , May 18 '00
Pros: good selection
Cons: arrangements pricey and poorly done
Being the dutiful daughter that I am, I ordered my Mother's Day flowers for both my mother and my mother-in-law from this site in plenty of time. Knowing that you pay a premium for arrangements at this time of year anyway, I forked over the cash for 2...
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by MKAUFFMAN_MSCS , May 17 '00
Pros: None
Cons: Late Delivery
I've used other services that deliver on time. These guys don't.
I ordered flowers for Mother's day on 5/9, six days early and
they didn't deliver until 5/17, 3 days late. Also, I placed
one order and they shipped the two items...
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by crazymomof4 , May 17 '00
Pros: Great customer service
Cons: Not reliable
The saga begins with Mother's Day. My mother and I have always had a somewhat strained relationship. I wanted to send her flowers because I wanted her to know I was thinking of her, she's my mother, etc. etc. The usual reasons a person would like to...
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by tarawood , May 15 '00
Pros: Easy site navigation
Cons: Customer Service
This was my first experience with 800-Flowers, and it was disappointing. I ordered a plant for my future mother-in-law for Mother's Day early on Thursday morning with the extra service charge spent for overnight shipping. My first concern was that...
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by AnnieCaitlin , May 15 '00
Pros: Easy Site to Use
Cons: None during my orders
I've noticed that many of you have had a terrible experience with 1-800-Flowers. I can understand your displeasure. I, on the other hand, have had nothing but wonderful, first rate service from them.
My first experience with 1-800-Flowers...
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by isong  - Top 500, May 15 '00
Pros: They seem to have this web site they lure you with...
Cons: Yes, they are CON-artists.
1-800-flowers.com = CROOKS
Yes, you got that right. I was stupid enough to order flowers from them twice. Call me an idiot, but I've learned my lesson. The first time I used 800flowers was a little over two years ago when my wife (back...
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by Yeliab , May 15 '00
Pros: Eventually your order will arrive
Cons: It may not be what you ordered
I have used 1-800-flowers.com twice in the past, and had problems both times. The first time, the bouquet sent was not the same one pictured on the website. Just this past weekend, 1-800-flowers.com failed to deliver mother's day flowers when promised,...
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by opie_fife , May 15 '00
Pros: Efficient service
Cons: Why do I need to pay a middle-man
I have used 1-800 flowers twice with fairly good results. That said, I still do not plan on using the service again. The last time I used their service the flowers were delivered from a local shop that I was familiar with. The flowers that were...
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by Sonicstef , May 15 '00
Pros: cheaper than ftd
Cons: product not as promised, late delivery
I have used 1-800-flowers on two occasions and have been burned. Please take my advice and use alternate arrangements.
My complaints with their service/product are as follows:
1)Their delivery seems to be late - Flowers I sent,...
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by Eldora , May 14 '00
Pros: Easy to let them take your money
Cons: They don't deliver on time or even close.
I logged into 1800 Flowers and ordered flowers to be delivered 5/13 to my mother in law. I even agreed to let them deliver it anytime between 5/11 and 5/13. They emailed me a confirmation that the flowers would be delivered by 5/13.
So 5/13...
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