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by DavidWeisman , Mar 18 '00
Pros: deliver flowers with one call to any easy number
Cons: overpriced and underhelpful
My fiance wanted to send a gift to someone who had been helpful to her career in the past. She decided to send it to her place of business, and to send chocolates rather than flowers. She called the 800 number and explained that since it was the...
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by bombchell , Mar 18 '00
Pros: Affordable Pricing (I felt it worth their price. Didn't have enough time to research MI florists. I was in TX)
Cons: Price you pay might be your time and patience......NASTY customer service (I was in tears)
Man, I was so excited! I was stationed in San Antonio, TX. During my four-year enlistment, I would send a nice greeting card to my mother and grandmother. But this year was going to be different...FLOWERS that I could afford.
I picked...
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by AttachedTammy , Mar 16 '00
Pros: Easy to place an order
Cons: Everything else : )
Having worked for a while in a flower shop myself, I can tell you that your bouquet from 1-800-flowers is only as good as the shop that gets your order.
I have ordered flowers numerous times recently through them, and never got what I...
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by jangavadze , Mar 11 '00
Pros: 1-800 number
Cons: it is all bad
I had the worst experience with this "Mickey Mouse" company.
I called 2 days prior to needing my flowers delivered. I placed my order,the service consultant was very helpful and provided me with as much information as she could,in...
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by DPop , Mar 11 '00
Pros: Nice bouquet
Cons: Flowers not delivered when promised
1-800-flowers seems like a good concept. Call the number, place your order over the phone without even leaving your home, right? Wrong!! My experience with turned out to be full of aggravation. Everything would have been fine had the bouquet of roses...
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by msavere , Mar 08 '00
Pros: Very easy to use
Cons: Overpriced
I've used 1-800-Flowers about five times now. Mainly I use it because it's very easy to use. You just click on the flower that you want (and they have tons), and it gets delivered by a local florist.
You should know two things, though:
...
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by ImSharon , Mar 04 '00
Pros: None that I can think of
Cons: BAD service all the way around
The saga continues. First they don't deliver the flowers that I ordered for my mother's birthday...Although they claimed they did (my entire family was assembled..I THINK we would have noticed!)
Then, after many phone calls and emails...they...
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by freecashzone , Mar 04 '00
Pros: Easy to order, arrived on time
Cons: Easy to take your money and give you wrong/damaged items
It all started in November 1999. My mom sent me a beautiful arrangement through TeleFlora. I was entranced with the Christmassy smell of pine and peppery bright red carnations. That arrangement made my day, and many days thereafter!
I...
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by mkeppler , Feb 29 '00
Pros: Easy to order
Cons: overpriced, poor quality
1-800-flowers.com is extremely overpriced. It is very difficult to send nice floral arrangements from this site for under $35-40. They have little variety as well. The last flowers I ordered lasted less than 3 days. I have used the service 2-3...
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by dlbrantley , Feb 29 '00
Pros: nothing at all!
Cons: rip off, scammers, dead flowers, pathetic custumer service
I can not warn against this company enough. My husband ordered a bouquet online for his mom on Mother's Day. When I came home and found out I told him it wouldn't be delivered in time and asked him to change it to the following Sunday, her birthday....
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by ImSharon , Feb 28 '00
Pros: none yet
Cons: they don't deliver the flowers!
A full week before the delivery date I ordered flowers for my mother's 79th birthday from 1-800flowers. They were to have been delivered yesterday, Sunday. My order was confirmed. My card was charged. But, and you guessed it..the flowers were NEVER...
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by princessber , Feb 25 '00
Pros: good cs, pretty, on time delivery
Cons: expensive, not always the best quality
Over time I have not ordered flowers from 1800flowers, but I have gotten them as gifts. I have a boyfriend who is 16 hours away and he often sends flowers.
The first time I had a problem with them is last May. It was my senior prom and my...
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by Leslieandra , Feb 22 '00
Pros: CAN CALL AND GET ARRANGEMENTS SENT ANYWHERE
Cons: UGLY AND DISGRACEFUL
1-800-Flowers has the ugliest arrangements I have ever seen.
We sent flowers to a funeral out of state by 1-800-Flowers. When we arrived for the funeral and I saw those disgusting flowers, they made me want to find a cofin to crawl...
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by scrabbler , Feb 21 '00
Pros: Easy to remember the number
Cons: Not proactive about correcting local florist's goofs
I am a big supporter of local businesses and whenever possible, I try to order my flowers from a small florist shop I know. Even for FTD deliveries. However, the time I used 1-800-Flowers, I wanted to take care of it outside of normal business hours....
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by efox99 , Feb 21 '00
Pros: None
Cons: Everything
I wanted a simple delivery completed for Valentine's which I ordered a week in advance. It did not arrive the 14th and I wasn't told why (customer service is clueless). On the morning of the 15th, I was told the flowers would be delivered that morning...
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