| Date |
Rating |
|
|
by attickah, Dec 28 '11
What brought you to Athleta?A physical Athleta store just opened up near my house. For Christmas, my mother-in-law decided to purchase a jacket for me at this new store, knowing that I appreciate well-made women's active wear. She ...
Read the full review
|
|
|
|
|
by jedichda, Apr 28 '10
I placed a large order in March. Most of the items were not as described: Comfortable did NOT desribe the bra tops in the bland colored dresses, and the quality of the items did not justify the high price. 1 item from the order would work, ...
Read the full review
|
|
|
|
|
by laneymbug, Mar 28 '08
Athleta is the best online store I have ever had the pleasure to deal with. Yes, their prices are expensive and that may turn some off. However, the quality of the clothes makes the prices well worth it. The clothes never seem to wear out, despite ...
Read the full review
|
|
|
|
|
by Lisa_J, Nov 27 '05
The ATHLETA Online Store offers a web site that: is simple to navigate, graphics are reflective of merchandise sold, and order completion is easy. Additionally customers receive confirmation emails (upon order completion and again with regard to ...
Read the full review
|
|
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Frustrated and disappointed
by appletree2,Dec 03 '11
A gift certificate to this company has been unexpectedly troublesome. 1) Their catalog is so enticing, it's almost drug-like 2) $100 doesn't get you very much and 3) It's been hard to get anything! I really, really wanted to give
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Let's See If They Stand By Their Merchandise...
by jnico44,Sep 25 '10
The quality of the Chaturanga pants I ordered were deplorable. After just a few washings, they were faded and pilled. I had purchased several pair and I have a few I have not yet worn. I have emailed the company to ask if I may return the unworn
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Ordered an item and did not get it in the end.
by ln12,Sep 04 '10
I ordered an item online and there was a notation that it had been shipped. However, three weeks later, I did not receive the item. I contacted customer service, they apologized and then refunded me. Even though I did contact customer service, they did
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
NO Customer Service at Athleta
by corgimail,Aug 10 '10
I have been shopping at Athleta for nearly five years now and had been very satisfied prior to their alliance with Gap. I have returned all of the past three orders (two of which were over six items each) this year and am calling it quits. When I
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Don't do it! Endless catalogue mailings.
by graceamma,Feb 05 '10
Endless mailings! The customer service and orderering was mixed, as two of the items they sent were wrong and had to be re-done. The only reason I'm reviewing is to warn people about the catalogues. I asked when I made my first and only
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
High quality clothes and now low shipping costs
by lilymarlena,Oct 04 '09
Never have had a problem with Athleta. Now that they have been brought into the Gap family shipping is a flat $7 and shipping time is usually about 5 business days. I love their clothes and while some of their items are overpriced, most can be waited out
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Bad management and shoddy products
by thirtsy,Aug 16 '09
This company has serious customer service, shipping, low quality for high priced clothes issues. I ordered a skirt that the stitching came off from after 1 wear, they refused to replace it because it was a sale item. They sent me a coupon for free
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Very short rises in pants (watch out tall people!)
by adrianz,Mar 17 '09
Athleta has gorgeous clothes, but none of them seem to fit me right. Their tall sized pants have incredibly short rises, which makes no sense at all. I've tried 6 different styles from them, and think I'm
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Great clothes! High shipping costs & slow delivery.
by mntnwoman,Jan 27 '09
I've been ordering from Athleta since 2003 and love the style and quality of their clothes, but their shipping charges are excessive and their delivery times are incredibly slow. I don't understand why, if I pay $11.90 shipping and handling costs for two
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
shipping problems continue
by zurimaya,Jan 22 '09
I previously posted a fairly negative review on Athleta that I had hoped could be updated with more positive language. Definitely not the case! The single item I ordered several weeks ago has yet to arrive. So, after a phone call to determine its
Read more
|