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ATHLETA

ATHLETA

Overall store rating:  Store Rating: 2.5
Reviewed by 19 customers

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Overall Rating:Store Rating: 2.0
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Athleta -- They Could Be So Much Better If They Tried

by , Dec 28, 2011 Rated a Very Helpful Review
What brought you to Athleta?A physical Athleta store just opened up near my house.  For Christmas, my mother-in-law decided to purchase a jacket for me at this new store, knowing that I appreciate well-made women's active wear.  She ...
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Overall Rating:Store Rating: 1.0
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ATHLETA Customer Service is NON EXISTENT - NEVER AGAIN

by , Apr 28, 2010 Rated a Very Helpful Review
I placed a large order in March.   Most of the items were not as described: Comfortable did NOT desribe the bra tops in the bland colored dresses, and the quality of the items did not justify the high price.  1 item from the order would work, ...
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Overall Rating:Store Rating: 5.0
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Wonderful clothes and customer service!

by , Mar 28, 2008 Rated a Very Helpful Review
Athleta is the best online store I have ever had the pleasure to deal with. Yes, their prices are expensive and that may turn some off. However, the quality of the clothes makes the prices well worth it. The clothes never seem to wear out, despite ...
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Overall Rating:Store Rating: 4.0
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Athleta: Stylish Performance Clothing for Women

by , Dec 4, 2005 Rated a Very Helpful Review
I have been getting catalogs from Athleta for at least a year but generally don't buy a lot of athletic clothing, especially expensive athletic clothing. However, when looking through one of their catalogs, I came across a jacket that looked like the ...
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Overall Rating:Store Rating: 5.0
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Halting bouncy boobs and covering sweaty butts via quality gear at ATHLETA Online Store

by , Nov 27, 2005 Rated a Very Helpful Review
The ATHLETA Online Store offers a web site that: is simple to navigate, graphics are reflective of merchandise sold, and order completion is easy. Additionally customers receive confirmation emails (upon order completion and again with regard to ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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POOR POOR FIRST EXPERIENCE
by ,Oct 24, 2013
(Show)
My very first experience w Athleta Online store was that something was on backorder for 4 months!  I thought they were joking me!  4 months wait for a pair of tights?? Then I ordered something else......never got an email confirmation
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Overall Rating:Store Rating: 1.0
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Poor customer service, poor maintenance of inventory
by ,Aug 10, 2013
(Not Yet Rated)
My frustration is that their online database of what is for sale is very poorly maintained.  It shows available, you buy it, 7 days later you get the "We are so sorry, but that item is not really available".  Also,  you go in the store,
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Overall Rating:Store Rating: 2.0
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Great clothes, bad customer/shipping service
by ,Jun 26, 2012
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I've ordered many times from athleta, however their their shipping process is worst than every other online store's I've ordered from. 1. It takes a long time to receive a confirmation of the return you made, if you will receive one at
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Overall Rating:Store Rating: 2.0
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Frustrated and disappointed
by ,Dec 3, 2011
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A gift certificate to this company has been unexpectedly troublesome.  1)  Their catalog is so enticing, it's almost drug-like  2) $100 doesn't get you very much and 3) It's been hard to get anything!  I really, really wanted to give
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Overall Rating:Store Rating: 1.0
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Let's See If They Stand By Their Merchandise...
by ,Sep 25, 2010
(Not Yet Rated)
The quality of the Chaturanga pants I ordered were deplorable. After just a few washings, they were faded and pilled. I had purchased several pair and I have a few I have not yet worn. I have emailed the company to ask if I may return the unworn
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Overall Rating:Store Rating: 2.0
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Ordered an item and did not get it in the end.
by ,Sep 4, 2010
(Not Yet Rated)
I ordered an item online and there was a notation that it had been shipped. However, three weeks later, I did not receive the item. I contacted customer service, they apologized and then refunded me. Even though I did contact customer service, they did
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Overall Rating:Store Rating: 1.0
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NO Customer Service at Athleta
by ,Aug 10, 2010
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I have been shopping at Athleta for nearly five years now and had been very satisfied prior to their alliance with Gap. I have returned all of the past three orders (two of which were over six items each) this year and am calling it quits. When I
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Overall Rating:Store Rating: 1.0
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Don't do it! Endless catalogue mailings.
by ,Feb 5, 2010
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Endless mailings!  The customer service and orderering was mixed, as two of the items they sent were wrong and had to be re-done.  The only reason I'm reviewing is to warn people about the catalogues.  I asked when I made my first and only
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Overall Rating:Store Rating: 5.0
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High quality clothes and now low shipping costs
by ,Oct 4, 2009
(Not Yet Rated)
Never have had a problem with Athleta. Now that they have been brought into the Gap family shipping is a flat $7 and shipping time is usually about 5 business days. I love their clothes and while some of their items are overpriced, most can be waited out
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Overall Rating:Store Rating: 1.0
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Bad management and shoddy products
by ,Aug 16, 2009
(Not Yet Rated)
This company has serious customer service, shipping, low quality for high priced clothes issues.  I ordered a skirt that the stitching came off from after 1 wear, they refused to replace it because it was a sale item. They sent me a coupon for free
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Overall Rating:Store Rating: 2.0
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Very short rises in pants (watch out tall people!)
by ,Mar 17, 2009
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Athleta has gorgeous clothes, but none of them seem to fit me right.  Their tall sized pants have incredibly short rises, which makes no sense at all.  I've tried 6 different styles from them, and think I'm
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Overall Rating:Store Rating: 4.0
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Great clothes! High shipping costs & slow delivery.
by ,Jan 27, 2009
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I've been ordering from Athleta since 2003 and love the style and quality of their clothes, but their shipping charges are excessive and their delivery times are incredibly slow. I don't understand why, if I pay $11.90 shipping and handling costs for two
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Overall Rating:Store Rating: 1.0
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shipping problems continue
by ,Jan 22, 2009
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I previously posted a fairly negative review on Athleta that I had hoped could be updated with more positive language. Definitely not the case! The single item I ordered several weeks ago has yet to arrive. So, after a phone call to determine its
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Overall Rating:Store Rating: 3.0
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Deteriorating
by ,Dec 31, 2008
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I've been buying form Athleta for many years.  I probably buy 2-4 items a year, because their clothes are at the high end of my price range.  I've always thought they have done an excellent job of matching form and function.
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Overall Rating:Store Rating: 1.0
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Shipping costs too high, refunds take too long
by ,Jul 16, 2008
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I have recently shopped Athleta for the first time. I ordered 2 pairs of pants which did not fit. I returned them using the "smart label" package. It has been weeks and many phone calls, and I am still waiting for a refund. In the meantime, I
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Showing 1-20 of 24 reviews Page 1 2 Next