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by steveeob_dt1 , Dec 29 '01
I have had two transactions with adorama and both times they were very professional and polite,the ordered items were delievered on time, with tracking and confermation numbers E-mailed the same...
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by greek2 , Oct 10 '02
As a professional photographer i need my film on weekends I ordered $200.00 worth of film on a Tuesday AM, when I asked about shipping the very rude salesperson said "will be there by friday" not offering any shipping options. Well Friday night at 11:00...
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by baseball67 , May 28 '03
I wanted to order the Nikon N80 camera kit. I called this company to order it instead of sending credit card numbers over the internet. When I called I told them I would like to place this order. They then said the batteries were an extra charge. I told...
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by nettled , Aug 11 '03
I ordered a Pentax camera body, expecting it would be delivered in three days as promised. I heard ...
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by ardgary , Aug 05 '03
I was very pleased. My "used" power pack looks brand new! Am pleased with how they rate used equipm ...
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by grovergirl , Oct 07 '02
Ordered prodct via internet, displayed shipping time as 3 days (lowest possible priced shipping), reicieved confirmation email. Later recieved another email, informing me that the item was on back order and will be shipped in 3 weeks. I would have...
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by dmuino , Mar 07 '02
I recently ordered from Adorama for the third time, and I must say that all three times I had a very good experience. Items arrived in time, and as ordered. They take one or two days to process orders you place online, but I can live with that, esp....
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by gosoon , Oct 27 '02
I bought a gray market (i.e. no USA warranty) camera lens from this company. Apparently they had run out of gray market stock, so they substituted it for a USA warranty item for no extra charge. This is a company who cares about customers' expectations....
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by snapdragon333 , Sep 10 '03
Ordered a canon BP-50 vertical grip. I received BP-5 battery pack. Called and called and called..wel ...
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by mainepics2 , Oct 20 '02
I made a small purchase to test whether I would be happy conducting my business with them and found out quickly that it wasn't going well. I purchased via the net and they waited three days even to process the order. When I called they would not even...
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by isomanx16 , Oct 03 '02
I was excited to see the sony dcr-trv20 listed at a great price. But when I went to the site it was not even listed as an available item. Bait and switch? Or is the problem with epinions.com? I don't know but it was a frustrating...
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by bob_wood , Aug 01 '03
Offered product as close out and was backordered. After 30+ days I inquired. Received email that was ...
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by luvin_it416 , Jun 12 '03
Order was finally processed when it should have already been delivered. All 3 cust. reps. were rude ...
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by transae , Jun 04 '03
I didn't received my order after 1 week. So I started calling customer service and after 15 minutes on the phone of getting the round around, I finally was informed that my order shipped 2 days ago. 5 days after I ordered it. I paid for the 2 day air...
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by meistermamma , Jun 25 '03
Ordered lens because website indicated it was in stock. Its been 10 days now and item has still not ...
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Sep 28 '07
I have had good experiences with Adorama
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Mar 31 '09
No complications, everything went as expected and the items arrived in good condition.
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Aug 04 '07
I was very happy to find the lens I needed for a 30 year old camera and was extremely satisfied with the swiftness of delivery.
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Dec 26 '07
our order was received very quickly and their prices run fairly standard for most items - a bulk discount for supplies like film (by the brick) would be nice
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Sep 04 '07
It was easy to find the product on line and make the purchase. The price was competive and that is why I bought from them. Easy experience. Will probably do it again if the price is right.
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Jan 28 '05
I placed order over internet. The item I wanted to purchase was apparently out of stock. I was advised of this quickly Sep 20, the advice being that it would be ready for shipping in a month. Oct 15 I follwed up to find out status. Rcvd email from Tobias saying he would follow up and get back next day. Next day no reponse. Oct 27 I followed up again. Still no response. Nov 10 followed up yet again. Tobias responsed Nov 11 with short response not in stock will ship in 2- weeks. Nov 26 I followed up. Nov 27 Tobias responded item not in stock will ship in 2-3 weeks. By now have no faith in Tobias' word or understanding of notion of courtesy or service. Wrote to different person's email and Rachel Berko responded with very courteous email explaining supplier had not provided date. Rachel must have actually followed up because next day Dec 23 I received notice item had now been shipped. (more than 3 mths after placing order). Main issue is not theat there were delays. Issue is that there was a lack of courtesy in keeping me informed of the status of my order and no less than 4 broken promises. Ordering over the internet does not preclude basic courtesy. Note that I was appreciative of the way Rachel actually resolved the matter, however the overall experience was unacceptable.
Thanks and regards. Kate Baker
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Aug 04 '07
Good selection of products, fast service, and great prices.
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Oct 23 '08
Had variety of products. Great prices. A little confusing tracking the shipping.
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Jun 25 '07
Ordered on 6/12/07 and received a computer generated message saying the batteries were on order and would ship when received. No further contact.
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Aug 09 '07
Great
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May 27 '07
Excellent web-site & fast delivery. Will purchase more products from Adorama.
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Jun 05 '08
I did have to call into Adorama customer service. the first lady I spoke with, Kim, was not helpful but I called back and spoke with Melisa and she was fantastic and helped me get my order on time before my trip! Thank you!
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Oct 21 '08
Excellent web site easy to look around. Efficient service
with quality merchantdice on sale at very competitive prices. Most impressed.
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Nov 02 '08
Great, as always!
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Jun 24 '09
I have not received the items yet. However, the books are sceduled to ship in August because one of the books is not yet available. I would have hoped that the two books that are available would ship immediately.
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