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Excellent
by davisea ,Dec 01 '06
For reasons I never have understood, Adorama seems to come up so-so in the ratings. I've been doing business with them for years, and have always had good experiences.
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Would highly recommend them.
by mesumner ,Dec 01 '06
Questions were answered promptly, the follow up calls were great and the orders were shipped on time and complete. Overall a great experience.
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Very good selection and order fullfillment
by saraerickson1 ,Aug 03 '07
Where I am located we do not have any local photography stores that carry any kind of inventory. It is mostly supplies like film and batteries. I have used Adorama for most of my photographic purchases from cameras to film. I have bought 2 cameras, 3 lenses, and multiple filters, reflectors, ect. through adorama. I have never had a problem navigating the website or with my order. Delivery tracking and speed were accurate and on time. My orders have always come complete. They are also packed well with clear packing slips. I have never had any damage to product that I have received from Adorama. I have never had a problem with adorama so it has not been necessary for me to contact customer service. Overall I am very satisfied with the service that I receive from adorama.
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Excellent all around.
by mickeybdc ,Aug 03 '07
Very easy to use website; well-described products; competitive prices.Speedy delivery and professionally laid out information for the amateur photographer like me.
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good selection, found what I was looking for, fast service
by edvinas ,Jul 21 '04
I was looking for the adapter ring and UV multi glass filter. I didn't have any problems with sopping at this store, items were received on time and as described. I would shop there again.
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Have confidence with Adorama they have competive prices if not the best prices
by vulcanram ,Aug 16 '07
My first experience with Adorama was very good. Considering before I bought anything from them I "considered" doing business with http://www.usaphotonation.com/ because they were advertizing some "too good to true" sale packages. As you know if it's too good to true then it probably is. Thank goodness for intelligent friends. A friend checked out USA Photo Nation at http://www.resellerratings.com/store/ and this gives the customer rating for a business. Long story short USA Photo Nation is a scam and should be arrested. I then checked the rating for Adorama as do with everyone since and Adorama had a good rating and built my confidence. I ordered 2 lenses and 2 hoods from them and received them in a timely manner and I will recommend other people to do business with them. I will in the future.
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Contax SL300RT and Olympus C-8080 purchases handled flawlessly.
by macroom ,Jun 13 '04
In the last 60 days I have purchased a Contax SL300RT, an Olympus C-8080, and various other items. Service, delivery, promptness: All excellent. I ran into a glitch with Amazon.com; they were the "portal" to Adorama, and they were an obstacle. Amazon.com prefers emails rather than phone calls - Adorama answers the phone, listens, responds. I tried to give my business to a local photo company, National Camera. They have an excellent reputation, but their prices were just too far above Adorama's to justify supporting the local vendor. I gave them the chance to work with me on the cost, but they declined. I've dealt with Circuitcity.com: okay, but not as user-friendly as Adorama.com. My conversations with Adorama have been with New Yorkers, with Circuitcity.com, I suspect I was conversing with someone overseas, with less familiarity with the product. My recommendation (admittedly I am an amateur photographer) would be to trust Adorama.com for your photographic needs.
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their pro department Is unmatched, Mickey is your man, he'll make anything happen!
by jakesun ,Dec 29 '07
I've done business with Adorama for over 20 years and have always been satisfied. Friendly helpful and fast shippers.
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Best prices, fast delivery, good packaging, no nonsense.
by nikonshooter12 ,Apr 12 '09
I recently ordered a Nikon D300 and adorama grip online. I ordered it on Saturday and received them on the following Thursday. Adorama had one of the best prices, it was shipped ontime and was packaged very well. I have used them in the past and will continue to in the future. And if you have been considering this camera it is still an excelent choice.
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Great site - quickly locate anything!
by tjconcannon ,Dec 29 '07
My Kenko 2X Tele extender was delivered in only two days - just in time for Christmas. I've never had any problems with Adorama and they will always be my first choice in camera supplies.
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I had an excellent experience with Adorama.
by mnk58 ,Mar 26 '08
I was very pleased with the service we received from Adorama online store. Would order from them again in a heartbeat. i ordered it on one day then got it the next. Most places I've ordered from take me a month to get things.
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Ship used for new item price
by fivefalls ,Oct 07 '06
I have had several good orders placed and received from Adorama. However, that is the least one should expect. It is those orders when you feel you are being cheated that bug the mess out of me, such as ordering the Canon 20d battery grip (new price) and receiving a used one complete with dust all in the battery compartment, and incomplete with all the parts and instructions that should have come with it. I returned it and with two weeks having gone by I still have heard nothing from them and have received no credit. I have confirmed they received the return through my shipper but have heard nothing from them. Thus my opinion of them is not real good at this time.
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DON'T BUY FROM THEM...
by bubba5103 ,Mar 15 '07
DO NOT... DO NOT... buy any used equipment from this company... you will never get it. I ordered a used Sigma lens for what I thought was a great price... but don't trust them... they canceled the order stating the lens did not function... why didn't they test it before they put it up for sale? They gave it a rating of an 8 which is average condition... They were full of crap...
I have bought many, many items from B&H and have zero problems... sigma4less is also a good place to do business.
I would eat glass before buying on-line from these guys again.
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Excellent service and products. Highly recommend!
by magnificat ,Mar 20 '09
I try to use Adorama for all of my many photographic purchases. Orders are processed and shipped promptly. Often I receive orders within a few days of placing them, even without expedited shipping. I have sold my used equipment and purchased both new and used equipment. I have always been please with the product received. And the prices haven't been beat anywhere. I've given up Ebay for any camera equipment. With Adorama, you get it cheaper than at auction, you get a tested product that lives up to its rating, and you get it quick.
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Adorama cheating military personnel?
by exposur3 ,Sep 07 '04
Adorama has great prices, no argument there. My problem with them is shipping & handling. I'm in the military and reside in Germany. I have a military APO address that can accept normal USPS shipping. What most online retailers do, is charge you the USPS first class price, which I have no problem with. What I do have a problem with, is Adorama charging MORE THAN DOUBLE what should be charged to ship to me!
Example: I ordered a compactflash card, spare battery and a copy of Adobe Photoshop. Total for shipping with Adorama via USPS first class? $49.50. The same items through B&H with the same shipping is $16.95!
I priced out a tripod on both sites with Adorama wanting to bill me $66.00 shipping, while B&H would of charged $24.95.
Is Adorama cheating military personnel? You be the judge! I'm definitely using B&H for all of my photo needs!
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May 21 '07
Easy to use on line service, good prices, and fast delivery, I will use Adorama again. I am very impressed with Adorama, and I am glad that I have found a great source for professional camera equipment.
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Mar 23 '08
satisfactory
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Jul 10 '07
My first experience with Adorama was totally satisfactory.
Nothing derogatory or less than expected. Will not hesitate to check with them again for future needs.
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Jan 06 '08
very good supply of materials, much information and easy to compare prices. Got 50% more memory (not even carried by local stores) for 2/3rds the cost of local store after unique rebate
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Aug 27 '08
Competitive pricing for photography gear and consistent delivery of product.
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Jul 04 '07
Good range, good service.
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Aug 14 '07
Orded from the UK well packaged on time delivery within 3 days. UPS contacted me on the packages arrival in the UK to pay the customs duty deliverd next day.
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Aug 15 '08
I found what I wanted at a reasonable price on their website and had no problem with the order. Purchased item was delivered as specified in excellent condition.
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Jul 18 '07
all well
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Jul 18 '07
A very positive shopping experience. Easy to use web site, quality product at a good price and on time shipping.
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Jul 10 '08
Received email ad showing product at sale price, free shipping.
Online, price was higher than ad.
Call to Adorama confirmed sale price and free shipping.
Recieved product, but price included bill for shipping.
Product was damaged (from mfgr, this was not a shipping or vendor(Adorama) problem.
Contacted Adorama, they agreed to credit account for shipping fee.
One week later received credit for shipping fee.
Still need to contact mfgr for replacement part.
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May 08 '08
Very Satisfied!
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Jul 28 '09
It's an excellent seller that has a lot of items to be satisfied.
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Jul 22 '08
The box the lens came in had one crushed corner and the rear lens cap was broken. The lens had defects internally as well. Adorama did not respond to any e-mails and I finally had to call to get a response. Even after providing my telephone number in several e-mails, nobody ever called. Nobody ever identified themselves by name when I spoke to them on the phone. I returned the product and am now waiting to see when I will get my refund.
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Jul 04 '07
Always have had good results in dealing with Adorama. They seem to have the web-store process down pat.
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