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Poor Customer Service
by adoramacust ,Dec 26 '05
Ordered merchandise not received. No answer at customer service. They have my credit card and I can't contact anyone.
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Always a trusted source for all my photographic needs!
by hypothermia69 ,Dec 07 '07
Adorama has always been a reliable, economical resource for all of my photographic needs. Their prices are reasonable. Their website is easy to navigate. Their customer support (the few times I've ever needed it) was always spot on. Feel confident that you will be pleasantly surprised with your shopping experience.
KoMa Photography
When Standard is No Longer Acceptable...
http://www.komaphotography.com
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Excellent customer service! Never a problem.
by alenikol ,Mar 07 '08
I ordered digital camera Pentax Optio M40 with ground shipping. I received my package on the very next early morning! Customer service at Adorama is fantastic. I highly recommend this store.
A.Nikol,
Baltimore, MD
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Great Store!
by plove53 ,Aug 15 '08
I shopped at Adorama a few time. They have very fast service, most (if not all) of the times I would get the item in a few days after ordering it.
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Completely satisfied. My number one choice for camera equipment.
by phlash46 ,Aug 15 '08
I have found Adorama to have incredible delivery speed, exceptional customer service (recently, when I needed two lenses very fast, they not only got them to me a day early, but, they also called me at home to see if the lenses arrived!), and have a very good return policy if something is amiss with what you buy or you simply have changed your mind. Their prices are as low as anyones or very nearly so and the search engine at their site is the best around.
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dishonest
by a3rdeye ,Dec 20 '05
The folks at Adorama are not honest. They verbally lie and mislead customers in regards to return policies. Make sure you have all policies in writing if you do choose to do business with these dishonest people. There are much better camera dealers to do business with. A real 0.
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Great products, prices, delivery and service, What is not to like...
by gtblackwell ,Jun 05 '09
I recently purchased a Kata DR 467 bag from Adorama, Price was consistant with top sellers, delivery was fast, as always, no problems and no need for customer service, easy enough, but glad they are there if needed. Third straight buy from them, am very pleased with the value and servive..
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Very good!
by mazhiyi ,Jun 08 '09
Being shipped very soon! I get my item faster than they told me. Service is good! I am satisfied with this purchase.
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Excellent outfit to do business with. Would not hesitate to buy from them again.
by iba64 ,Dec 18 '09
Very satisfying experience. Purchased a new Canon 7D and an additional Sigma wide angle lens. Items were in stock and I received them in 2 business days with standard shipping. Customer Service corrected an order problem I created when I incorrectly selected the wrong lens item. Did not experience any high pressure sales tactics or removal of standard items normally included with the camera. My recommendation to others is to always stick with a reliable firm like Adorama. This firm has an extensive array of photopgraphic equipment and supplies. Their prices are consistent with other reliable companies but I find that their sale items are better.
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Adorama First
by bperrey ,Jun 12 '09
I have to admit, I used to be dedicated to Amazon shopping. But more and more, Amazon listings were of Adorama-supplied items. It did not take long to figure out, I should be buying directly from Adorama. There is never a problem of figuring out if the item is in or out of stock, the descriptions are more thorough, and the prices are usually the best. And in many cases, Adorama is the only dealer supplying the complete product line of a given brand. Now I go to Adorama first for all my photo equipment.
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Great service, awesome price!
by debrav ,Dec 19 '09
I bought this camera from another vendor and I thought I got a good deal. Loved the camera so much, I decided to purchase it for my daughter for Christmas. I was doing searches when I found a website that recommended this very camera and said the best deal could be had at Adorama (that is how I found this website). The price was the best around and the bag that came with it was a much better quality than the one I got from another vendor. I was very happy when the camera package arrived in a very timely manner. I am very happy with my experience at Adorama and will do business again in the future.
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A very enjoyable experience.
by kensguns ,Mar 14 '07
I have been a customer with Adorama for many years. I have always found good prices on their merchandise and fast shipping. I have never been disappointed with my purchases.
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Nightmare
by cash0830 ,Dec 22 '09
I recently purchased a 47-inch LG tv from this company. The delivery was delayed about a week. The tv turned out to be a manufacturer's defect. Every other pixel was black boxes throughout the entire screen. We wrote and called this company many times for a replacement tv (not even a return) and they told us that there is nothing they can do for it and to resort to the manufacturer warrenty. So, now I end up with a refurbished tv that I paid full price for, which really sucks.
I will never buy anything from this company ever again and I suggest that noone does.
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On time delivery, excellent product information and selection
by ecopinions ,Jan 05 '09
I really appreciate Adorama's on time delivery, information on each product. Selection and suggested accessories. I buy all my photo gear from Adorama and each buying experience is beyond expectation. I also use their photo lab processing for my digital prints. As a consumer buyer, having detail information on each product is important, especially when information is laid out in a manner where everyone can understand it. I also avail Adorama's "Free Shipping" on selected items which saves you a lot more.
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Excellent experience, fast, accurate and reasonable priced!
by ozzie-o ,Jun 19 '09
My last order was delivered on time, 100% correct and 100% intact. No problems of any kind. The kind of service I have come to expect and receive from Adorama. The only problem I have found at Adorama is that the site search engine could be improved. Some times I have a hard time finding the item I am looking for. Once found however, the rest of the experience is great !
Bob O
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Dec 12 '09
Very smooth as usual.
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Jul 10 '07
Adorama has good prices, great products, and everything arrived on time.
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Apr 08 '07
My shopping experience was great. I didn't have any problems!
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May 26 '07
Web site is not as searchable as B&H. Not as accurate.
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Apr 29 '07
Product offered at a sale price plus Mfg rebate. After 2 weeks the order was still in process and the rebate was about to expire. I cancelled the order.
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Apr 29 '07
Excellent
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Oct 29 '07
Good web site, but delivery slower than expected. Tracking was poor. Products were what I expected and wanted.
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Jul 30 '09
I ordered a refurbished Canon DSLR from Adorama. It was shipped almost immediately and received sooner than I had anticipated. The condition of the camera was absolutely like new. An excellent purchasing experience.
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Jan 28 '08
Excellent, Excellent, Excellent!
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Aug 01 '08
I found it hard to search for items that fell into a similar category on the web site.
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Apr 16 '07
I bought an used lens from them. The item was marked as "D" condition, and they claim it's a demo, very slightly used or hasn't been used, and better than "excellent". But actually the lens is pretty old, there is dust on the body and glass. Even more, I found some oil on the glass! It must have been touched by a finger. I admit I was wrong to buy a used one for saving $20. But the product is lower than their description.
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Sep 27 '08
Perfect! not more to say!
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May 14 '08
Excellent service. Would buy from Adorama again.
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May 11 '08
Great site
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Jan 31 '07
There are some items in backorder, they should be marked as b/o at the moment I place the order, not one or two days after.
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