Update:A full refund from Alibris!!! Customer Service the way it should be!!! They really ended up tcb-ing [taking care of business]. Perhaps they were going to all along but my frustrations and impatience rushed to ...
I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer ...
I have ordered from Alibris before with a little trouble but this time was my LAST time. First time there was a computer glitch and it took me a LONG time to get a refund from them. This time, I ordered the $49 worth of books from Alibris itself to get ...
Liars, Liars and more Liars! I ordered Michael Jackson's Moonwalk 2 days after he died for $7.90. 3 weeks went by with no email from Alibris so I emailed them asking the state of the order. They told me it was mailed on June 30th (3 ...
In general, Alibris has given me very good service (though I've only ordered books). The orders have always been accurate if not always especially timely-sometimes things arrive sooner, sometimes they take too long. WHAT customer service??-I have had one ...
Alibris is the worst scam book seller. I ordered a Book Exploring Power Point 2007 from a seller on alibris who was very misleading the seller name was Nettextstore Lincoln, NE, UNITED STATES A very bad seller who sent me a cd instead of the ...
This is the worst experience I have ever encountered! I ordered some course material for an engineering class from (usedbookliquidators.com) through Alibris. The material was on an OUTDATED FLOPPY "A" disc!! the seller Dotcom ...
The very first book I ordered from Alibris was a Bill Evans book on Jan 23rd from the seller "A1Books.com" If you look at their page in Alibris, you will notice it they are rated 5 blue circles which is the highest I had seen and I chose them ...
Previous reviewer is correct- don't even think of ordering books from Alibris if you have any timeline...or if you absolutely need the book. In trying to buy textbooks, two of the three books on the last order had problems. One seller who lists address ...
I found Alibris when a web search for an out-of-print book linked to the site. After browsing the extensive online catalogue, I bought ten books for $45, including shipping and handling. Two of the books would have each cost more than $50 new, so this ...
I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...
Alibris is S L O W. Slow slow slow. Alibris has very good prices and an easy ordering system. The good news seems to stop there. Unfortunately I didn't read seller reviews more carefully detailing problems before ordering from Alibris. For ...
This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...
This is the worst online store ever. I was drawn to them not knowing all the bad things that were about to happen in exchange for a low-priced item. They will only accept returns if the item is damaged. My reason, that I'd accidently ordered 2 of an ...
I ordered several hardback books and got soft back books and audio cassettes from Alibris "highly" reviewed sellers. Now, I have a bunch of items I won't use, and their system does not allow for any recourse against bad sellers...there is no customer ...
As always, great books fairly prices with reasonable and fast shipping. I just love this site! Read more
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Jun 25 '07
Received all five books within a week. One of my books was not packed well and the jacket was damaged during shipping. Otherwise I'm happy with Alibris and would shop again. Read more
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Jan 06 '08
The entire experience was excellent. Alibris has a fantastic selection of books. Read more
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Feb 12 '08
It was a good experience. I would use Alibris again. Read more
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Feb 12 '08
I purchased books from four different merchants, via Alibris' website. All six books were received on or before the delivery date stated on the website. All books were in excellent condition. Read more
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Jun 23 '08
I had a great experience with your site. I will use it again and again. Keep up the good work. Thanks again.
O white Read more
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Aug 03 '07
This is the second or third time I have shopped at Alibris and have had a good experience every time. I can recommend this seller to others and would be happy to purchase from them again. Read more
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Jun 07 '08
The book that shipped from an Alibris seller arrived a few days later than their estimated date, but it wasn't a problem.
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Jun 01 '08
Excellent price, quality as advertised- significantly cheaper than elsewhere. However, took two weeks for book delivery- If you're not in a rush- this is the place to go. Read more
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Jun 08 '08
Ordered 5/16 standard shipping 7-010 days. Contacted seller (through Albris-seller used different) they said wait 30 days for selivery. No tracking used, everything I have ever bought online anywhere-ebay,amazon etc. has kept in 10 day range for shipping. I would have purchased it elsewhere had I known this 30 day rule before they research order was going to happen. Yes they do state that in their shipping policies, but if the item says it was shipped 5/16 and they say it was scheduled for on or about 5/25, then the 30 day thing should not have occured. Is this book floating around somewhere? Was it lost? was it stolen? We won't know till 30 days then I probably will have to start from the beginning again. If its Mary's (the sellers) problem then they shouldn't use that store. Read more
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Jun 01 '08
My order was delivered several days before it was promissed. Read more
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Apr 20 '08
They were great communicators,gave great price,parcel arrived when they said and you could track your order.
I have recommended them already and would definitely shop with them again myself.
Thanking you
Judy Burns Read more
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