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Alibris

Overall store rating:  Store Rating: 3.0
Reviewed by 410 customers
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Overall Rating:Store Rating: 4.0
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It's the price of doing business

by aturner3322 , Sep 22 '09
Update:A full refund from Alibris!!!  Customer Service the way it should be!!!  They really ended up tcb-ing [taking care of business].  Perhaps they were going to all along but my frustrations and impatience rushed to ...
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Overall Rating:Store Rating: 1.0
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Garbage service, no apologies, no follow-up

by tainoarawak , Sep 11 '09
I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service. Ignored

by nadia120 , Aug 05 '09
I have ordered from Alibris before with a little trouble but this time was my LAST time. First time there was a computer glitch and it took me a LONG time to get a refund from them. This time, I ordered the $49 worth of books from Alibris itself to get ...
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Overall Rating:Store Rating: 1.0
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Liars, Cheaters and Scams! DO NOT USE!!!

by blueoktober , Jul 29 '09
Liars, Liars and more Liars!  I ordered Michael Jackson's Moonwalk 2 days after he died for $7.90.  3 weeks went by with no email from Alibris so I emailed them asking the state of the order.  They told me it was mailed on June 30th (3 ...
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Overall Rating:Store Rating: 1.0
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Generally good UNTIL I was cheated by one seller who refused me any response

by eruanion , Jun 03 '09
In general, Alibris has given me very good service (though I've only ordered books). The orders have always been accurate if not always especially timely-sometimes things arrive sooner, sometimes they take too long. WHAT customer service??-I have had one ...
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Overall Rating:Store Rating: 1.0
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Extremely Bad

by ljhonny , May 14 '09
Alibris is the worst scam book seller. I ordered a Book Exploring Power Point 2007 from a seller on alibris who was very misleading the seller name was Nettextstore Lincoln, NE, UNITED STATES A very bad seller who sent me a cd instead of the ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY FROM THIS STORE!! CUSTOMER SERVICE IS HORRIBLE!!

by gailio , Mar 04 '09
This is the worst experience I have ever encountered! I ordered some course material for an engineering class from (usedbookliquidators.com) through Alibris. The material was on an OUTDATED FLOPPY "A" disc!! the seller Dotcom ...
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Overall Rating:Store Rating: 2.0
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Mixed, Cheap in many ways

by twostorydrop , Feb 10 '09
The very first book I ordered from Alibris was a Bill Evans book on Jan 23rd from the seller "A1Books.com"  If you look at their page in Alibris, you will notice it they are rated 5 blue circles which is the highest I had seen and I chose them ...
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Overall Rating:Store Rating: 1.0
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DON'T BUY FROM IF YOU REALLY NEED IT!

by dobbinsfamily , Jan 23 '09
Previous reviewer is correct- don't even think of ordering books from Alibris if you have any timeline...or if you absolutely need the book. In trying to buy textbooks, two of the three books on the last order had problems. One seller who lists address ...
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Overall Rating:Store Rating: 4.0
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Bargains abound for those who can tolerate some risk.

by knownunknown , Oct 13 '08
I found Alibris when a web search for an out-of-print book linked to the site. After browsing the extensive online catalogue, I bought ten books for $45, including shipping and handling. Two of the books would have each cost more than $50 new, so this ...
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Overall Rating:Store Rating: 2.0
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Buyer beware - booksellers not always reliable

by dusty3333 , Sep 08 '08
I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...
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Overall Rating:Store Rating: 1.0
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DO NOT ORDER BOOKS FROM ALIBRIS

by wem1 , Jul 12 '08
Alibris is S L O W. Slow slow slow. Alibris has very good prices and an easy ordering system. The good news seems to stop there. Unfortunately I didn't read seller reviews more carefully detailing problems before ordering from Alibris. For ...
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Overall Rating:Store Rating: 1.0
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Worst Ever

by valerim9 , May 17 '08
This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...
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Overall Rating:Store Rating: 1.0
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I am a reasonable person, but what's going on here???

by canberra , Apr 04 '08
This is the worst online store ever. I was drawn to them not knowing all the bad things that were about to happen in exchange for a low-priced item. They will only accept returns if the item is damaged. My reason, that I'd accidently ordered 2 of an ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE! TERRIBLE! TERRIBLE!

by ebj3k , Mar 05 '08
I ordered several hardback books and got soft back books and audio cassettes from Alibris "highly" reviewed sellers. Now, I have a bunch of items I won't use, and their system does not allow for any recourse against bad sellers...there is no customer ...
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Overall Rating:Store Rating: 5.0
 
Jun 07 '08

As always, great books fairly prices with reasonable and fast shipping. I just love this site!
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Overall Rating:Store Rating: 4.0
 
Jun 25 '07

Received all five books within a week. One of my books was not packed well and the jacket was damaged during shipping. Otherwise I'm happy with Alibris and would shop again.
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Overall Rating:Store Rating: 5.0
 
Jan 06 '08

The entire experience was excellent. Alibris has a fantastic selection of books.
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Overall Rating:Store Rating: 4.0
 
Feb 12 '08

It was a good experience. I would use Alibris again.
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Overall Rating:Store Rating: 5.0
 
Feb 12 '08

I purchased books from four different merchants, via Alibris' website. All six books were received on or before the delivery date stated on the website. All books were in excellent condition.
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Overall Rating:Store Rating: 5.0
 
Jun 23 '08

I had a great experience with your site. I will use it again and again. Keep up the good work. Thanks again. O white
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Overall Rating:Store Rating: 5.0
 
Aug 03 '07

This is the second or third time I have shopped at Alibris and have had a good experience every time. I can recommend this seller to others and would be happy to purchase from them again.
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Overall Rating:Store Rating: 4.0
 
Jun 07 '08

The book that shipped from an Alibris seller arrived a few days later than their estimated date, but it wasn't a problem.
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Overall Rating:Store Rating: 5.0
 
Jun 01 '08

Excellent price, quality as advertised- significantly cheaper than elsewhere. However, took two weeks for book delivery- If you're not in a rush- this is the place to go.
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Overall Rating:Store Rating: 2.0
 
Jun 08 '08

Ordered 5/16 standard shipping 7-010 days. Contacted seller (through Albris-seller used different) they said wait 30 days for selivery. No tracking used, everything I have ever bought online anywhere-ebay,amazon etc. has kept in 10 day range for shipping. I would have purchased it elsewhere had I known this 30 day rule before they research order was going to happen. Yes they do state that in their shipping policies, but if the item says it was shipped 5/16 and they say it was scheduled for on or about 5/25, then the 30 day thing should not have occured. Is this book floating around somewhere? Was it lost? was it stolen? We won't know till 30 days then I probably will have to start from the beginning again. If its Mary's (the sellers) problem then they shouldn't use that store.
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Overall Rating:Store Rating: 5.0
 
Jun 01 '08

My order was delivered several days before it was promissed.
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Overall Rating:Store Rating: 5.0
 
Apr 20 '08

They were great communicators,gave great price,parcel arrived when they said and you could track your order. I have recommended them already and would definitely shop with them again myself. Thanking you Judy Burns
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Overall Rating:Store Rating: 5.0
 
Nov 10 '07

good response
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Overall Rating:Store Rating: 5.0
 
Jun 17 '09

it was a good shopping experience
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Overall Rating:Store Rating: 4.0
 
Apr 19 '08

Everything went well.
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