HomeWeb Sites & Internet ServicesOnline Stores & Services
Alibris

Alibris

Overall store rating:  Store Rating: 3.0
Reviewed by 439 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 223 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Not as bad as everyone says. IT'S WORSE!!!

by , May 10, 2012
(Not Yet Rated)
This place is horrible. They claim to have a 100% satisfaction guarantee, but after the book I ordered (and paid for expidiated shipping) was 10 days PAST the arrival date, I requested a refund. Actually, at 7 days I sent an email to the seller, and ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

NEVER AGAIN!

by , Oct 4, 2011 Rated a Helpful Review
I wish I had read reviews before ordering from Alibris.  I located and ordered a first edition of My Side of the Mountain from Alibris. An email confirmation was immediately sent recapping my order and arrirming the first ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

In all likelihood I would not use again!!!!!!

by , Sep 12, 2011 Rated a Helpful Review
NEGATIVE!  Received an email telling me the book shipped 09/01/2011, no tracking number on the email (bookseller located in NJ).  Paid for expedited shipping (priority mail) via U. S. Postal Service -- supposed to be received within two (2) to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

No customer service, you may lose your money

by , Sep 1, 2011 Rated a Helpful Review
My shopping experience was very negative. If you run into a problem and you have to return the book, forget it. You have to pay shipping and they do not refund their shipping. I paid extra for fast delivery, and the book arrived at the same time as the ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Not as bad as everyone else says!

by , Aug 17, 2011 Rated a Helpful Review
I purchased a text book from Alibris and received it right before class started. The website stated that the book was unmarked, but that proved to be untrue. I tried calling the customer service number on the company's website and got nowhere. That ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Alibris once and never again

by , May 17, 2011 Rated a Very Helpful Review
I ordered a hardback out-of-print book in March of 2011. It was a part of a collection of books that are tough to find. I rarely order books from any place other than Amazon. However, I was surprised that this book was available in hardcover for that ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrible, horrible horrible experience!

by , Mar 18, 2011 Rated a Very Helpful Review
I will never ever ever order from Alibris again. They have been a MAJOR pain to work with. First of all, I ordered my book on December 15. It said the book was mailed to me on December 20. By January 3rd I had still not received the book I had ordered, ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

It's the price of doing business

by , Sep 22, 2009 Rated a Very Helpful Review
Update:A full refund from Alibris!!!  Customer Service the way it should be!!!  They really ended up tcb-ing [taking care of business].  Perhaps they were going to all along but my frustrations and impatience rushed to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Garbage service, no apologies, no follow-up

by , Sep 11, 2009 Rated a Helpful Review
I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible customer service. Ignored

by , Aug 5, 2009 Rated a Helpful Review
I have ordered from Alibris before with a little trouble but this time was my LAST time. First time there was a computer glitch and it took me a LONG time to get a refund from them. This time, I ordered the $49 worth of books from Alibris itself to get ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Liars, Cheaters and Scams! DO NOT USE!!!

by , Jul 29, 2009
(Not Yet Rated)
Liars, Liars and more Liars!  I ordered Michael Jackson's Moonwalk 2 days after he died for $7.90.  3 weeks went by with no email from Alibris so I emailed them asking the state of the order.  They told me it was mailed on June 30th (3 ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Generally good UNTIL I was cheated by one seller who refused me any response

by , Jun 3, 2009 Rated a Helpful Review
In general, Alibris has given me very good service (though I've only ordered books). The orders have always been accurate if not always especially timely-sometimes things arrive sooner, sometimes they take too long. WHAT customer service??-I have had one ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Extremely Bad

by , May 14, 2009 Rated a Very Helpful Review
Alibris is the worst scam book seller. I ordered a Book Exploring Power Point 2007 from a seller on alibris who was very misleading the seller name was Nettextstore Lincoln, NE, UNITED STATES A very bad seller who sent me a cd instead of the ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DO NOT BUY FROM THIS STORE!! CUSTOMER SERVICE IS HORRIBLE!!

by , Mar 4, 2009 Rated a Helpful Review
This is the worst experience I have ever encountered! I ordered some course material for an engineering class from (usedbookliquidators.com) through Alibris. The material was on an OUTDATED FLOPPY "A" disc!! the seller Dotcom ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Mixed, Cheap in many ways

by , Feb 10, 2009 Rated a Very Helpful Review
The very first book I ordered from Alibris was a Bill Evans book on Jan 23rd from the seller "A1Books.com"  If you look at their page in Alibris, you will notice it they are rated 5 blue circles which is the highest I had seen and I chose them ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DON'T BUY FROM IF YOU REALLY NEED IT!

by , Jan 23, 2009 Rated a Helpful Review
Previous reviewer is correct- don't even think of ordering books from Alibris if you have any timeline...or if you absolutely need the book. In trying to buy textbooks, two of the three books on the last order had problems. One seller who lists address ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Bargains abound for those who can tolerate some risk.

by , Oct 13, 2008 Rated a Very Helpful Review
I found Alibris when a web search for an out-of-print book linked to the site. After browsing the extensive online catalogue, I bought ten books for $45, including shipping and handling. Two of the books would have each cost more than $50 new, so this ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Buyer beware - booksellers not always reliable

by , Sep 8, 2008 Rated a Helpful Review
I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DO NOT ORDER BOOKS FROM ALIBRIS

by , Jul 12, 2008 Rated a Very Helpful Review
Alibris is S L O W. Slow slow slow. Alibris has very good prices and an easy ordering system. The good news seems to stop there. Unfortunately I didn't read seller reviews more carefully detailing problems before ordering from Alibris. For ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst Ever

by , May 17, 2008 Rated a Helpful Review
This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...
Read the full review
Showing 1-20 of 223 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jul 20, 2009
(Show)

Quite satisfactory-No problems at all with the order and received a discount...
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17, 2009
(Show)

it was a good shopping experience
Read more
Overall Rating:Store Rating: 5.0
 
May 28, 2009
(Show)

Was pleasantly surprised at the swiftness (though I paid extra) of the...
Read more
Overall Rating:Store Rating: 5.0
 
May 25, 2009
(Show)

Its been a while, but I remember that I was pleased by the smoothness of the...
Read more
Overall Rating:Store Rating: 5.0
 
May 23, 2009
(Show)

Very happy with ease of use of website. Definitely would use the site again.
Read more
Overall Rating:Store Rating: 4.0
 
May 22, 2009
(Show)

This is the first time I have ordered from Albris and I am very pleased with...
Read more
Overall Rating:Store Rating: 5.0
 
Apr 25, 2009
(Not Yet Rated)


Read more
Overall Rating:Store Rating: 5.0
 
Apr 21, 2009
(Show)

Excellent choice of books not readily available on other sites, and at very...
Read more
Overall Rating:Store Rating: 5.0
 
Oct 17, 2008
(Show)

The service was outstanding. The book arrived faster than I expected and it was...
Read more
Overall Rating:Store Rating: 4.0
 
Oct 8, 2008
(Show)

a pleasant experience with no problems.
Read more
Overall Rating:Store Rating: 5.0
 
Oct 6, 2008
(Show)

Fast shipping but slow delivery! No tracking available.
Read more
Overall Rating:Store Rating: 4.0
 
Oct 1, 2008
(Show)

excellent
Read more
Overall Rating:Store Rating: 5.0
 
Sep 30, 2008
(Show)

Very good...reasonable in price.
Read more
Overall Rating:Store Rating: 5.0
 
Sep 28, 2008
(Show)

Yes, it is good shopping at Alibiris, and the books arrive on time
Read more
Overall Rating:Store Rating: 3.0
 
Sep 25, 2008
(Show)

Too long to receive shipment
Read more
Showing 1-15 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Next