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Alibris

Overall store rating:  Store Rating: 3.0
Reviewed by 410 customers
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Overall Rating:Store Rating: 1.0
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Seller confirmed order, Alibris cancelled it.

by clearsignal , Feb 02 '05
this was my first time using alibris and it will be my last. 1. book ordered no problems. 2. receipt recieved. 3. email received stating order had been confirmed with seller and was being shipped. 4. email received saying order had been cancelled, ...
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Overall Rating:Store Rating: 1.0
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They shipped my OREGON packages overseas and they don't care.

by neuralfuzzy , Jul 28 '07
Alibris' Customer Service: SO far it's lousy. Quality Control: Poor. Why do I say this? I've ordered at least 3 times from Alibris going back to 2002 or earlier for the first time and then 2 times this year. NONE of these orders ever arrived at ...
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Overall Rating:Store Rating: 1.0
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Beware of Alibris - user hostile customer service

by roamingseer , Sep 12 '05
Alibris is a terrible company. On August 29th, 2005, I ordered a college textbook that my wife needed ASAP through Alibris (#12785163-1); I selected two day delivery (an extra $10). Within twenty four hours, Alibris sent an email saying "The item listed ...
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Overall Rating:Store Rating: 1.0
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Previously great, Recently abysmal...

by lichtenberg1 , Sep 04 '07
My previous results in ordering books from Alibris (over several years) has been mixed - I got the books I ordered perhaps 90% of the time. However, over a three day period in July, I ordered 23 technical books from Alibris across seven separate orders. ...
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Overall Rating:Store Rating: 1.0
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Go with eBay.... It's actually SAFER

by onliner2006 , May 16 '06
Ordering from Alibris is not safe bet. Just because you receive a receipt and a charge is made to your card doesn't mean you will receive the book. I ordered a book for my husband's birthday on 02/24/06 via Alibris. I received a confirmation email ...
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Overall Rating:Store Rating: 2.0
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Mixed, Cheap in many ways

by twostorydrop , Feb 10 '09
The very first book I ordered from Alibris was a Bill Evans book on Jan 23rd from the seller "A1Books.com"  If you look at their page in Alibris, you will notice it they are rated 5 blue circles which is the highest I had seen and I chose them ...
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Overall Rating:Store Rating: 1.0
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Overcharged, Wrong Books Sent on Two Different Orders, Both a Week Late

by msterry , Sep 17 '07
What a nightmare!! I placed an order for a very common hardcover book, Branch's At Caanan's Edge. I have a book allowance and I like supporting small businesses so, rather than get it from Amazon, I found it on Allibris. I made sure the description ...
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Overall Rating:Store Rating: 4.0
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Alibris Great Deals on Used Books

by imm476 , Feb 01 '08
There are only a few websites over the years that I have found that I can rely on to find great deal on the books that I am looking for and Alibris is one of those sites. Over the years I have been able to find some great deals at this site for new and ...
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Overall Rating:Store Rating: 4.0
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Bargains abound for those who can tolerate some risk.

by knownunknown , Oct 13 '08
I found Alibris when a web search for an out-of-print book linked to the site. After browsing the extensive online catalogue, I bought ten books for $45, including shipping and handling. Two of the books would have each cost more than $50 new, so this ...
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Overall Rating:Store Rating: 1.0
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Extremely Bad

by ljhonny , May 14 '09
Alibris is the worst scam book seller. I ordered a Book Exploring Power Point 2007 from a seller on alibris who was very misleading the seller name was Nettextstore Lincoln, NE, UNITED STATES A very bad seller who sent me a cd instead of the ...
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Overall Rating:Store Rating: 4.0
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It's the price of doing business

by aturner3322 , Sep 22 '09
Update:A full refund from Alibris!!!  Customer Service the way it should be!!!  They really ended up tcb-ing [taking care of business].  Perhaps they were going to all along but my frustrations and impatience rushed to ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE! TERRIBLE! TERRIBLE!

by ebj3k , Mar 05 '08
I ordered several hardback books and got soft back books and audio cassettes from Alibris "highly" reviewed sellers. Now, I have a bunch of items I won't use, and their system does not allow for any recourse against bad sellers...there is no customer ...
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Overall Rating:Store Rating: 1.0
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DO NOT ORDER BOOKS FROM ALIBRIS

by wem1 , Jul 12 '08
Alibris is S L O W. Slow slow slow. Alibris has very good prices and an easy ordering system. The good news seems to stop there. Unfortunately I didn't read seller reviews more carefully detailing problems before ordering from Alibris. For ...
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Overall Rating:Store Rating: 1.0
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Alibris is a SCAM website, the worst customer service ever... because their is none!!!

by michisopinions , Sep 13 '07
This online bookstore is a TOTAL scam!!!! This was my first time using this website, and I ordered my book through expedited shipping. which I had to pay extra for, thinking it would come with in a couple of days. I have ordered books before this way ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY FROM THIS STORE!! CUSTOMER SERVICE IS HORRIBLE!!

by gailio , Mar 04 '09
This is the worst experience I have ever encountered! I ordered some course material for an engineering class from (usedbookliquidators.com) through Alibris. The material was on an OUTDATED FLOPPY "A" disc!! the seller Dotcom ...
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Overall Rating:Store Rating: 4.0
 
Dec 04 '06

Found the book I was looking for easily, located the merchant who had the book available, at acceptable terms, placed the order, and received the book promptly. All-in-all a great experience!
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Overall Rating:Store Rating: 1.0
 
Dec 13 '06

I placed an order for two books. One was immediately cancelled and the other ordered on November 21, 2006 never arrived on December 1, 2006 or thereafter. I did not receive a response to the email requesting information on December 8 and have not received my money back. I will never shop with Alibris again and will tell all my book loving friends to to buy either.
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Overall Rating:Store Rating: 2.0
 
Jul 30 '07

I have bought at other vendors. I waited 17 days to receive a book which should have taken not more then 5 days to arrive. I will never order from this vendor again.
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Overall Rating:Store Rating: 4.0
 
May 01 '08

I got a discount on shipping; Thank you
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Overall Rating:Store Rating: 5.0
 
Dec 08 '06

Book came on time and in condition as stated.
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Overall Rating:Store Rating: 1.0
 
Feb 25 '06

I still have not recevied my book. I'm going to contact the credit card co and contest the purchase. Poorest service I've ever had.
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Overall Rating:Store Rating: 5.0
 
Jan 02 '06

Nice to know out of print doesn't mean out of existence!
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