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by valerim9 , May 17 '08
This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...
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by dobbinsfamily , Jan 23 '09
Previous reviewer is correct- don't even think of ordering books from Alibris if you have any timeline...or if you absolutely need the book. In trying to buy textbooks, two of the three books on the last order had problems. One seller who lists address ...
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by dusty3333 , Sep 08 '08
I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...
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by tainoarawak , Sep 11 '09
I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer ...
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by canberra , Apr 04 '08
This is the worst online store ever. I was drawn to them not knowing all the bad things that were about to happen in exchange for a low-priced item. They will only accept returns if the item is damaged. My reason, that I'd accidently ordered 2 of an ...
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by lt-36499525508 , Jun 17 '02
This is absolutely the best place to buy used books on the internet. There are several great locations out there for inexpensive used books, but this one is the best. I always check alibris.com, addall.com, abebooks.com, and amazon.com for used books,...
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by jancsd , Oct 11 '07
Alibris is the worst! Placed order for 7 items and rec'd shipping notice that stated all of order would be received in about 2 weeks. DELIVERY SPEED: After two weeks I started contacting all of the places I had ordered through, as I had received nothing. ...
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by eruanion , Jun 03 '09
In general, Alibris has given me very good service (though I've only ordered books). The orders have always been accurate if not always especially timely-sometimes things arrive sooner, sometimes they take too long. WHAT customer service??-I have had one ...
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by smonem , Jul 11 '07
I bought a couple books in the past with them, which was fine. I received it in about 14 days. Unfortunately, they just lost me as a customer after what I've been through with an order that got lost through them. I received an order confirmation, ...
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by nadia120 , Aug 05 '09
I have ordered from Alibris before with a little trouble but this time was my LAST time. First time there was a computer glitch and it took me a LONG time to get a refund from them. This time, I ordered the $49 worth of books from Alibris itself to get ...
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by dialaprice , Jan 03 '08
I ordered a book on 12/18/07 which was supposed to be a Christmas present for my daughter. Created an account with alibris.com so I can track the order. After ordering, my account "Order History" registered 0 orders. So I ordered a second time -- ...
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by briantelope , Nov 27 '01
Pros: Great selection Cons: you can't see the books before you purchase
If you are looking for a rare book or just a used book, Alibris is the place for you. The site provides a wonderful search engine that is very detailed. It makes locating the exact book a snap. Also, prices seem to be VERY reasonable to me. There is...
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by joshuai , Mar 04 '05
When I placed the order, they sent the books on time but one of the book was not arrived. When I placed the second order, the book which was pending came. The shipping confirmation date was 19 Jan. 2005, but I received it only by the second week of ...
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by jenn1fer , Feb 27 '05
I ordered two in-stock books March 2. They were sent the next day but did not arrive until 11 days after that. I would be very hesitant to use their standard shipping. Even their customer service noted: "Packages shipped via this method usually take 4-14...
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by cetude , Jun 06 '06
I ordered a book, but I was billed THREE TIMES for the one book. I've done online shopping plenty of times--this was the first time ever I was charged over a website that stated "experiencing problems..try again later.." which you get your credit card ...
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Mar 25 '08
When purchasing, one book was mentioned a available in 2 or 3 days. The other is a used book that I consider that if you offer for sale you must have it available, and the shipment was made several weeks after, but tha payment was immediately charged in my credit card. I received a mail with the notice that shipment was made February 29 and today, March 25, I have not received them and I donīt know where my payed books are. This is my first buy with you and I am very disappointed as I had bought many books by Internet with a total different service.
The survey ask for answer to No. 2 so I mark yes with the hope that some day this will happen.
Carlos Brassel
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Mar 07 '08
I ordered a book it told me that it was shipped and still have not recieved it. shipped on feb. 15 order no. 23482781-1.
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May 22 '08
Overall the service was good
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May 22 '09
This is the first time I have ordered from Albris and I am very pleased with the service. I will use them again.
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May 30 '08
excellent shopping experience. Shipping and handling a little expensive. But I guess that is due to cost of gas.
Isn't everything.?
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Dec 31 '06
good company to deal with
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Jun 27 '07
My shopping experience at Alibris was pleasant and easy.
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Aug 05 '06
Quick and efficient
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Feb 11 '07
Super fast shipping and received the book in perfect condition. Great merchant and I will definitely order from them again.
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Nov 11 '06
Was fine, no problems -- good prices.
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Jul 07 '07
My orders have not arrived yet because they have been shipped beginning July and I am expecting them by Mid July 07 that's why I am not in a position yet to reply to Q2 in the affitmative.
Thanks
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Aug 05 '07
satisfactory...
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Jul 14 '07
Nice way to shop -- Easily found what I needed and order was received in short time.
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Sep 20 '08
Good
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Apr 05 '08
very easy
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