Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesAlibris

Alibris

Overall store rating:  Store Rating: 3.0
Reviewed by 410 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 31-45 of 187 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all   Previous   Next
Sort by
Rating
Sort by
Review Date
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Worst Ever

by valerim9 , May 17 '08
This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

DON'T BUY FROM IF YOU REALLY NEED IT!

by dobbinsfamily , Jan 23 '09
Previous reviewer is correct- don't even think of ordering books from Alibris if you have any timeline...or if you absolutely need the book. In trying to buy textbooks, two of the three books on the last order had problems. One seller who lists address ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Buyer beware - booksellers not always reliable

by dusty3333 , Sep 08 '08
I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Garbage service, no apologies, no follow-up

by tainoarawak , Sep 11 '09
I ordered a much needed textbook for class. They charged my card, yet the book was not available. I was notifed via email about 3 days after I ordered the book that it was not available after all. They said they'd refund my money. I emailed customer ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

I am a reasonable person, but what's going on here???

by canberra , Apr 04 '08
This is the worst online store ever. I was drawn to them not knowing all the bad things that were about to happen in exchange for a low-priced item. They will only accept returns if the item is damaged. My reason, that I'd accidently ordered 2 of an ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Best location for used books on the Internet

by lt-36499525508 , Jun 17 '02
This is absolutely the best place to buy used books on the internet. There are several great locations out there for inexpensive used books, but this one is the best. I always check alibris.com, addall.com, abebooks.com, and amazon.com for used books,...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

WARNING: Worst online shopping experience ever!

by jancsd , Oct 11 '07
Alibris is the worst! Placed order for 7 items and rec'd shipping notice that stated all of order would be received in about 2 weeks. DELIVERY SPEED: After two weeks I started contacting all of the places I had ordered through, as I had received nothing. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Generally good UNTIL I was cheated by one seller who refused me any response

by eruanion , Jun 03 '09
In general, Alibris has given me very good service (though I've only ordered books). The orders have always been accurate if not always especially timely-sometimes things arrive sooner, sometimes they take too long. WHAT customer service??-I have had one ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Horrible service- AVOID AT ALL COSTS!!!

by smonem , Jul 11 '07
I bought a couple books in the past with them, which was fine. I received it in about 14 days. Unfortunately, they just lost me as a customer after what I've been through with an order that got lost through them. I received an order confirmation, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Terrible customer service. Ignored

by nadia120 , Aug 05 '09
I have ordered from Alibris before with a little trouble but this time was my LAST time. First time there was a computer glitch and it took me a LONG time to get a refund from them. This time, I ordered the $49 worth of books from Alibris itself to get ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Will avoid dealing with Alibris in the future!

by dialaprice , Jan 03 '08
I ordered a book on 12/18/07 which was supposed to be a Christmas present for my daughter. Created an account with alibris.com so I can track the order. After ordering, my account "Order History" registered 0 orders. So I ordered a second time -- ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Alibris.com

by briantelope , Nov 27 '01
Pros: Great selection
Cons: you can't see the books before you purchase
If you are looking for a rare book or just a used book, Alibris is the place for you. The site provides a wonderful search engine that is very detailed. It makes locating the exact book a snap. Also, prices seem to be VERY reasonable to me. There is...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Customer service is horrible

by joshuai , Mar 04 '05
When I placed the order, they sent the books on time but one of the book was not arrived. When I placed the second order, the book which was pending came. The shipping confirmation date was 19 Jan. 2005, but I received it only by the second week of ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

standard shipping took 11 days

by jenn1fer , Feb 27 '05
I ordered two in-stock books March 2. They were sent the next day but did not arrive until 11 days after that. I would be very hesitant to use their standard shipping. Even their customer service noted: "Packages shipped via this method usually take 4-14...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

ALIBRIS = TROUBLE!

by cetude , Jun 06 '06
I ordered a book, but I was billed THREE TIMES for the one book. I've done online shopping plenty of times--this was the first time ever I was charged over a website that stated "experiencing problems..try again later.." which you get your credit card ...
Read the full review
Showing 31-45 of 187 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all Previous   Next

Read Surveys Where do surveys come from?
Showing 31-45 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Previous   Next
Sort by
Rating
Sort by
Survey Date
Overall Rating:Store Rating: 2.0
 
Mar 25 '08

When purchasing, one book was mentioned a available in 2 or 3 days. The other is a used book that I consider that if you offer for sale you must have it available, and the shipment was made several weeks after, but tha payment was immediately charged in my credit card. I received a mail with the notice that shipment was made February 29 and today, March 25, I have not received them and I donīt know where my payed books are. This is my first buy with you and I am very disappointed as I had bought many books by Internet with a total different service. The survey ask for answer to No. 2 so I mark yes with the hope that some day this will happen. Carlos Brassel
Read more
Overall Rating:Store Rating: 1.0
 
Mar 07 '08

I ordered a book it told me that it was shipped and still have not recieved it. shipped on feb. 15 order no. 23482781-1.
Read more
Overall Rating:Store Rating: 4.0
 
May 22 '08

Overall the service was good
Read more
Overall Rating:Store Rating: 4.0
 
May 22 '09

This is the first time I have ordered from Albris and I am very pleased with the service. I will use them again.
Read more
Overall Rating:Store Rating: 5.0
 
May 30 '08

excellent shopping experience. Shipping and handling a little expensive. But I guess that is due to cost of gas. Isn't everything.?
Read more
Overall Rating:Store Rating: 5.0
 
Dec 31 '06

good company to deal with
Read more
Overall Rating:Store Rating: 5.0
 
Jun 27 '07

My shopping experience at Alibris was pleasant and easy.
Read more
Overall Rating:Store Rating: 5.0
 
Aug 05 '06

Quick and efficient
Read more
Overall Rating:Store Rating: 5.0
 
Feb 11 '07

Super fast shipping and received the book in perfect condition. Great merchant and I will definitely order from them again.
Read more
Overall Rating:Store Rating: 5.0
 
Nov 11 '06

Was fine, no problems -- good prices.
Read more
Overall Rating:Store Rating: 4.0
 
Jul 07 '07

My orders have not arrived yet because they have been shipped beginning July and I am expecting them by Mid July 07 that's why I am not in a position yet to reply to Q2 in the affitmative. Thanks
Read more
Overall Rating:Store Rating: 4.0
 
Aug 05 '07

satisfactory...
Read more
Overall Rating:Store Rating: 5.0
 
Jul 14 '07

Nice way to shop -- Easily found what I needed and order was received in short time.
Read more
Overall Rating:Store Rating: 4.0
 
Sep 20 '08

Good
Read more
Overall Rating:Store Rating: 5.0
 
Apr 05 '08

very easy
Read more
Showing 31-45 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Previous   Next




Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.