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by marcshowalter, Jan 30, 2012
Rated a Somewhat Helpful Review by the Epinions community
I ordered a pair of sunglasses online. The site was easy to use, clear and very customer friendly. The entire process of ordering and paying didn't take long and I received the confirmation email immediately. The delivery was ...
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by chempy77, Jan 26, 2012
Rated a Somewhat Helpful Review by the Epinions community
I have been a long time customer of Altrec and I will always choose Altrec as my number one place for ordering outdoor gear. The customer service is fantastic. So many times they have gone out of their way to find the answers to questions I ...
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by thomleon, Dec 28, 2011
Rated a Somewhat Helpful Review by the Epinions community
ON Dec.19, 2011, I got an E-mail from Altrec.com advertising free deliveries for all deliveries in the lower 48 states in time for Christmas. I p
urchased
a winter jacket for my son and because I needed it by December 23, I ch...
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by markus22, Jul 13, 2011
Rated a Somewhat Helpful Review by the Epinions community
It takes a lot for me to give a "1". This is an incompetent and dishonest company. NEVER bother trying to cancel an order or try to get your money back. Their return and "100% Satisfaction" policies mean NOTHING. Here's the ongoing horrible ...
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by edmonds15, Jul 8, 2011
(Not Yet Rated)
Please do not waste your TIME ordering stuff from Altrec.com. Where is customer service? I wonder how many people actually work there? I'm really disappointed. I ordered some discontinued Keen sandals for a total bargain, ...
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by lkud532, Jan 5, 2011
Rated a Helpful Review by the Epinions community
Made a purchase from Altrec, the package arrived promptly. However, I had to return it because the boots were too small. The package cost me about $17.00 to ship back. Altrec doesn't offer free Returns/Exchanges. I wish I would of ...
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by gumbyfan17, Dec 11, 2010
Rated a Somewhat Helpful Review by the Epinions community
I placed an order on November 26 on their website. It said shipments to residential addresses would be shipped by FedEx Ground and shipments to P.O. Boxes would be shipped by Priority Mail. Since I live in Wisconsin and they are in Oregon, I ...
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by mcsammy, Feb 23, 2010
Rated a Somewhat Helpful Review by the Epinions community
I bought a pair of Northface pants from Altrec.com and when they arrived, they weren't quite what I thought they were based on the description. I immediately sent them back via USPS using Altrec's on-line RMA label. Two weeks from the time they ...
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by stormwarrior, Jan 27, 2010
Rated a Somewhat Helpful Review by the Epinions community
I ordered a Smartwool hat from Altrec on 12/21/09. The item was shipped quickly to me but after seeing it I decided to return it. I mailed the hat back to Altrec on 1/7/10. A week later I looked on the "My Account" page on their web site to see if they ...
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by bluejay2, Jan 19, 2010
Rated a Helpful Review by the Epinions community
Okay, stick with me because this is a bit long, but it could save you lots of trouble. The first time I ordered from them, 2003, they sent me a wicking Tee with body odor. Despite this, I tried them again this xmas 2009 with 2 orders, and it was ...
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by tennis_player, Apr 7, 2009
Rated a Very Helpful Review by the Epinions community
BACKGROUND:I was looking for a good price on North Face, short sleeved, high-tech fabric for travel, golf and general purpose wear. Typically, I would have to shop at TravelSmith, REI, EMS, Campmor or Columbia Sportswear for these ...
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by thom_annecy, Mar 23, 2009
Rated a Somewhat Helpful Review by the Epinions community
The customer service was VERY disappointing!I usually shop on backcountry.com but they didn't have the ski pants I was looking for, so I decided to buy them on Altrec.com. The free shipping is via USPS, not the best but it arrived quickly. However ...
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by jetbluefan1, Feb 19, 2009
Rated a Very Helpful Review by the Epinions community
I recently found that I wanted a new backpack to replace my gym bag - one which became too bulky to lug around after work. My co-worker has had her The North Face backpack for over three years and it is still going strong, so I figured I would do some ...
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by tswear34, Feb 19, 2009
Rated a Somewhat Helpful Review by the Epinions community
I ordered two pairs of sandals one from altrec one from Cabelas. The pair I ordered from Cabelas was on my doorstep two days later. The pair I ordered from Altrec had not been shipped as of this writing 4 days later. I was going to take them on vacation ...
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by clhc, Mar 29, 2008
Rated a Helpful Review by the Epinions community
Saw a The North Face Denali Hoodie that I've been looking for and found it on Altrec.Com, which they had on sale. So I called customer service to ask more questions about it because of the descriptions giving for the jacket, and Altrec.Com's customer ...
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by ade8854, Jan 5, 2006
Rated a Helpful Review by the Epinions community
EXTRAORDINARY online outdoor goods retailer. I absolutely cannot express how impressed I've been with Altrec. I've made 3 orders there, and every time I've had an extraordinary buying experience. Design/buying experience The website is perfectly ...
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by shoplmart, Jul 12, 2005
Rated a Very Helpful Review by the Epinions community
I first discovered Altrec’s online store around a year ago after finding a great deal on an inexpensive Nike hydration pack. Since that time I have purchased three other outdoor packs from Altrec.com. About this store: Altrec.com ...
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by tombvortx, Sep 3, 2003
Rated a Somewhat Helpful Review by the Epinions community
Easy site navigation and ordering. Inventory check is great feature since reduces chance of backorde ...
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by mcleod36, Jul 16, 2003
Rated a Somewhat Helpful Review by the Epinions community
These guys were excellent in on-time delivery and ordering ease. I Would highly recommend ordering ...
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by kiralove, Jun 24, 2003
Rated a Helpful Review by the Epinions community
When you describe something as the best, you better have credentials to back it up - and I do. Here ...
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