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Altrec.com

Altrec.com

Overall store rating:  Store Rating: 3.0
Reviewed by 101 customers

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Showing 1-20 of 111 reviews Page 1 2 3 4 5 6   Next
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Overall Rating:Store Rating: 4.0
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No problems for me when shopping at Altrec.com. High quality, fast shipping.

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Aug 8, 2013 Rated a Very Helpful Review
I have made purchases before at Altrec.com and just did again. I didn't have any major issues with the site's functionality or the customer service. All has always gone smoothly for me when shopping on this site.What the Site ...
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Overall Rating:Store Rating: 5.0
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Great Prices. Great Product. Great Service. A great experience!

by , Jan 30, 2012 Rated a Helpful Review
I ordered a pair of sunglasses online.  The site was easy to use, clear and very customer friendly.  The entire process of ordering and paying didn't take long and I received the confirmation email immediately.  The delivery was ...
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Overall Rating:Store Rating: 5.0
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Excellent Customer Service

by , Jan 26, 2012 Rated a Helpful Review
I have been a long time customer of Altrec and I will always choose Altrec as my number one place for ordering outdoor gear.  The customer service is fantastic. So many times they have gone out of their way to find the answers to questions I ...
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Overall Rating:Store Rating: 1.0
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This does not border on fraudulant advertizing this is fraudulant advertizing.

by , Dec 28, 2011 Rated a Helpful Review
ON Dec.19, 2011, I got an E-mail from Altrec.com advertising free deliveries for all deliveries in the lower 48 states in time for Christmas.  I p urchased a winter jacket for my son and because I needed it by December 23, I ch...
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service & Returns. Borderline Fraud

by , Jul 13, 2011 Rated a Helpful Review
It takes a lot for me to give a "1". This is an incompetent and dishonest company. NEVER bother trying to cancel an order or try to get your money back. Their return and "100% Satisfaction" policies mean NOTHING. Here's the ongoing horrible ...
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Overall Rating:Store Rating: 1.0
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Order still not "proccessed" terrible customer service

by , Jul 8, 2011
(Not Yet Rated)
Please do not waste your TIME ordering stuff from Altrec.com.  Where is customer service? I wonder how many people actually work there? I'm really disappointed.  I ordered some discontinued Keen sandals for a total bargain, ...
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Overall Rating:Store Rating: 2.0
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S.O.L - Ship Out of Luck

by , Jan 5, 2011 Rated a Very Helpful Review
Made a purchase from Altrec, the package arrived promptly. However, I had to return it because the boots were too small. The package cost me about $17.00 to ship back. Altrec doesn't offer free Returns/Exchanges. I wish I would of ...
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Overall Rating:Store Rating: 1.0
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Terrible from start to finish.

by , Dec 11, 2010 Rated a Helpful Review
I placed an order on November 26 on their website.  It said shipments to residential addresses would be shipped by FedEx Ground and shipments to P.O. Boxes would be shipped by Priority Mail.  Since I live in Wisconsin and they are in Oregon, I ...
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Overall Rating:Store Rating: 1.0
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Slow crediting of debit card for returns--still waiting!

by , Feb 23, 2010 Rated a Helpful Review
I bought a pair of Northface pants from Altrec.com and when they arrived, they weren't quite what I thought they were based on the description. I immediately sent them back via USPS using Altrec's on-line RMA label. Two weeks from the time they ...
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Overall Rating:Store Rating: 1.0
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Poor customer service for returns

by , Jan 27, 2010 Rated a Helpful Review
I ordered a Smartwool hat from Altrec on 12/21/09. The item was shipped quickly to me but after seeing it I decided to return it. I mailed the hat back to Altrec on 1/7/10. A week later I looked on the "My Account" page on their web site to see if they ...
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Overall Rating:Store Rating: 1.0
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horrific customer service, terrible returns and sleazy biz practices

by , Jan 19, 2010 Rated a Very Helpful Review
Okay, stick with me because this is a bit long, but it could save you lots of trouble. The first time I ordered from them, 2003, they sent me a wicking Tee with body odor. Despite this, I tried them again this xmas 2009 with 2 orders, and it was ...
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Overall Rating:Store Rating: 4.0
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Everything from start to finish was easy and painless!

by , Apr 7, 2009 Rated a Very Helpful Review
BACKGROUND:I was looking for a good price on North Face, short sleeved, high-tech fabric for travel, golf and general purpose wear.  Typically, I would have to shop at TravelSmith, REI, EMS, Campmor or Columbia Sportswear for these ...
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Overall Rating:Store Rating: 1.0
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Good prices, but the customer service was VERY disappointing!

by , Mar 23, 2009 Rated a Helpful Review
The customer service was VERY disappointing!I usually shop on backcountry.com but they didn't have the ski pants I was looking for, so I decided to buy them on Altrec.com. The free shipping is via USPS, not the best but it arrived quickly. However ...
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Overall Rating:Store Rating: 4.0
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Altrec.com: The Big Guys Can't Touch This

by , Feb 19, 2009 Rated a Very Helpful Review
I recently found that I wanted a new backpack to replace my gym bag - one which became too bulky to lug around after work. My co-worker has had her The North Face backpack for over three years and it is still going strong, so I figured I would do some ...
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Overall Rating:Store Rating: 1.0
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Very bad customer service....

by , Feb 19, 2009 Rated a Helpful Review
I ordered two pairs of sandals one from altrec one from Cabelas. The pair I ordered from Cabelas was on my doorstep two days later. The pair I ordered from Altrec had not been shipped as of this writing 4 days later. I was going to take them on vacation ...
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Overall Rating:Store Rating: 5.0
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Excellent Customer Service, Shipping, Product(s) from Altrec.Com

by , Mar 29, 2008 Rated a Very Helpful Review
Saw a The North Face Denali Hoodie that I've been looking for and found it on Altrec.Com, which they had on sale. So I called customer service to ask more questions about it because of the descriptions giving for the jacket, and Altrec.Com's customer ...
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Overall Rating:Store Rating: 5.0
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Altrec.com is INCREDIBLE, could not be happier

by , Jan 5, 2006 Rated a Very Helpful Review
EXTRAORDINARY online outdoor goods retailer. I absolutely cannot express how impressed I've been with Altrec. I've made 3 orders there, and every time I've had an extraordinary buying experience. Design/buying experience The website is perfectly ...
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Overall Rating:Store Rating: 5.0
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From thongs to snowboards - Altrec.com

by , Jul 12, 2005 Rated a Very Helpful Review
I first discovered Altrec’s online store around a year ago after finding a great deal on an inexpensive Nike hydration pack. Since that time I have purchased three other outdoor packs from Altrec.com. About this store: Altrec.com ...
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Overall Rating:Store Rating: 5.0
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One of the best I've had.

by , Sep 3, 2003 Rated a Helpful Review
Easy site navigation and ordering. Inventory check is great feature since reduces chance of backorde ...
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Overall Rating:Store Rating: 5.0
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absolutely excellent

by , Jul 16, 2003 Rated a Helpful Review
These guys were excellent in on-time delivery and ordering ease. I Would highly recommend ordering ...
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Showing 1-20 of 111 reviews Page 1 2 3 4 5 6 Next