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by kyle110675 , Dec 30 '09
In the past two years amazon has gone from having good to fair customer service to, well, the worst I have ever experienced. Perhaps the addition of the kindle and the support needed for that product has created the lack of basic service I used to ...
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by smeagol107 , Dec 21 '09
I have never had any negative experience with Amazon.comThey are without doubt my most frequently visited and used "e-tailer".While on rare occaision (ie some paper back books) the packaging was lacking (just two books thrown in a box vs the more ...
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by kaol , Dec 17 '09
Extremely disappointed with Amazon!!! I ordered the Cuisinart 155 toaster oven on Dec. 4th, which was clearly labeled In Stock. On Dec. 12th I received an email saying they weren't able to ship the item as soon as expected and the new estimated delivery ...
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by wrbtu , Dec 14 '09
I've literally ordered dozens of items from amazon.com, over a period of several years. The items have ranged from something as inexpensive as a used CD for $3.00, all the way up to a 52" flat-screen LCD TV. I'm a member of their "Prime" club, meaning ...
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by jkitchin , Dec 05 '09
In August, I ordered a kindle for my husband's birthday. These are not inexpensive devices. After 1 mo. it stopped working. We spent many hours on the phone trying to "fix it". The representative said that it was a common problem ...
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by jerryblank , Dec 03 '09
I can always depend on Amazon. They are not always the cheapest price, but many times they are, especially for toys. I have a dozen nieces and nephews and the thought of going into a toy store before Christmas scares me. I just ordered all the toys they ...
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by volinnp , Dec 02 '09
When I first bought a $580 Laptop, Amazon sent it to the wrong address. I didn't select the address, but Amazon defaulted to an address that was not my own, from a gift that I'd sent someone several years ago. When I noticed that the tracking ...
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by mm06084 , Nov 30 '09
I placed one order with my boyfriend using his Discover card. I entered the card information with my boyfriend's billing address and my address for shipping was checked off. I had my debit card previously saved as a ...
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by romanborn , Nov 03 '09
Amazon.com is an excellent site for shopping for a wide variety of items, and not just books. They have books, movies, music, software, toys, and a wide variety of other items, even food and herbs.I buy most of my books, movies and software ...
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by cycle-dog , Oct 05 '09
Having used Amazon.com for years (ordinarily, Amazon itself on many items, from books and clothing articles to watches and photographic equipment, with experience also albeit limited with other etailers via the Amazon system, predominantly for auto parts ...
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by chicamarun , Sep 29 '09
I have been a "prime" member since it started. I just bought my husband an electric smoker for our anniversary and it showed up overnight! We don't live close to any larger stores so it is super convenient for me to get stuff delivered. ...
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by tcamperman , Aug 26 '09
To put things in perspective, I have spent more than $3,000 with Amazon in the last year. I find them to have good prices and actually, I have never had reason to complain when it comes to the timely delivery, etc. Everything ...
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by fractal04605 , Aug 21 '09
I have ordered from Amazon since they first came onto the scene and was very happy with them. No more orders though! The last 5 books I ordered (all new) arrived damaged because there was absolutely no packing of any sort. Just a book ...
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by deljones , Aug 21 '09
i've shopped at amazon since it opened on the internet. it's been great & i've bought everything from electric toothbrushes, books, electronics, digital cameras, hair care products, and tea from them. however, i've become increasingly ...
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by ajlister , Aug 12 '09
Amazon's prices seem to be rising while their free shipping is slowing way down. I've been shopping with Amazon for years but it's no longer the first place I look for purchases simply because the experience has deteriorated SO much in the past ...
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