Amazon.com

I have ordered CD's and books from Amazon. What struck me the most was the speed and accuracy of their standard delivery method. As a medical student, receiving reference materials in a timely manner was extremely helpful. They also have a wide selection of products; I once purchased a Djembe hand drum hand-made in Ghana, Africa through Amazon.com.

Worst customer service and web site I have ever used and I order computer parts daily for an IT company. No customer service phone number. The info on the site is inadequately updated. Once you find a way to email customer service, which is nearly impossible, they don't get back to you. Shipping selections are ignored. Multiples shipped w/o warning. We are never ordering from them again.

I purchased Perfume Legends: French Feminine Fragrances by Michael Edwards on Amazon, as well as the author's Fragrances of the World book. It was a special order and stated that it would take several weeks to arrive. However, it arrived in just a few days.

I ordered a cell phone with 1 year service agreement on Wednesday morning, the availability status for this phone is usually ships within 24 hours, and still is at the time of this writing. However, my phone didn’t get shipped out until Friday afternoon, and I won’t received until Monday evening even though I chose 2 day shipping. So if you are ordering a cell phone from them, expect “usually ships within 24 hours” to be “usually ships within 2-3 days”, and “Two Day Shipping” to be “At least four days shipping”. Adding insult to injury they activated my phone on Thursday, so I’ll paying for 5 days of wireless service without even having the phone. When emailing customer service regarding this issue, it took them more than 24hrs to give me a canned response of contacting the service provider and place the account temporarily on hold. Placing the account on hold will only prolong my contract time, not change the activation date. And if I’m unsatisfied with my service provider, I will only have less than 10 days to cancel it instead of the normal 15 days.

Amazon sucks. It is no longer a good e-commerce shop. stay away. Last three order form amazon - one is lost in mail, second - took 3 weeks to deliver, the third one - ordered a simple item, they changing delivery dates - initially it was 5 business days, now it is showing 2 months - TWO MONTHS!!! to deliver. The product was in stock.
I have a few gift certificates from amazon - earned them by using Amazon VISA - going to spend them out, close that VISA account and would never shop there again.

very goood
Helpful things to include: delivery speed, order accuracy, customer service and overall satisfaction.
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I ordered a Konica Minolta Dimage A200, through Amazon.com on Tuesday at 1:00 am and it arrived via FedEx at 4:00pm on Thursday. I selected 1-3 day expedited shipping. Shipping cost a reasonable $14.45. It was shipped through J&R Music and Computer World. I was sent an email notice my purchase was confirmed. At 5:35 am I received an email notice that my camera had been shipped. I also ordered a 2gb compact flash card days earlier with the same quick and easy results. The prices were competitive compared to many online retailers as especially retail stores in my area (Best Buy). I found the camera cheaper at a couple shady online stores, with terrible reviews (BestPriceCameras.com). At least you know you won't get ripped off at Amazon or similar reputable internet retailers. Overall I am very satisfied with both transactions.

I shop a lot online at Amazon.com because they notify you when they receive your order & the order is shipped.....speedy delivery. I als buy from Amazon.com's Market Place & I also sell items also.

I have purchased many items through Amazon.com and love it! You can find just about anything, and there are a lot of online reviews right on the page. Orders generally have taken a week for most items, although around Christmas time things take a bit longer.

I love shopping at Amazon, I got my digital memory card to use with my card reader that i got at photomaxphotos now all my photos can be uploaded to photomaxphotos.com now i can share my photos and store them with ease. I recommend Amazon fast service and great items... And i also recommend photomaxphotos.com to upload and share your photos with. plus you get 20 digital photos for just trying them out

I've noticed that their prices aren't consistent. If you click through an affiliate's website, you don't get as good a deal as you would if you type in amazon.com yourself. If you return books they charge restocking fees, so I've heard, and I know someone who ordered a book and received it looking used with a few light stains on it. My experiences have been good, but I've only ordered from them about 5 times.

I must say, their website is the best to check out books. You can read real reviews from real people, you can even read a few pages of the book itself which really makes or breaks the sale for me.

Here's something I've run across when buying a vacuum cleaner at amazon.com ..
The ad said free shipping and 5 - 10 days delivery time.
Here is my "whers's my stuff" results:

Purchased on March 7, 2007
Shipping estimate: April 9 - April 23, 2007
Delivery Estimate: April 16 - May 4, 2007

Five to ten days????

I'm *not* a happy camper with amazon.

The site is easy to navigate, and I found everything I was looking for (and more I didn't know I was looking).

The first and still one of the best online retailers available. Now with its huge selection of inventory ranging from electronics to bathroom supplies. I've never had any problem with this site. The prices are reasonable and sometimes even cheaper the local retailers in my town. For those who are willing to do a little searching, online coupons can bring down the prices of goods. My first stop for Online shopping

I ordered a Samsung Television from Amazon.com. It is 4 weeks later (3weeks after delivery date) and the package is still not here. Worst, it is difficult to get information about your shipment with Amazon. The challenge to find the way to speak to a customer service rep rivals my utility company. When you finally get someone, they can't tell you much. I just spent another 45 minutes trying to find out about it. I am on the verge of buying a TV locally and not accepting Amazons (if it ever comes) then disputing the bill. I have bought a lot of other things from Amazon, with no problem. This experience is going to make me think twice about using them again.