I continue to be amazed at the number of on-line e-tailers who just don't get it, and dumbfounded at the few who really do it right. American Musical Supply seems to be in the second category. They have a wide selection of musical and audio-related ...
Very fast delivery, excellent return policy, superb pricing, broad product selection and great customer service. I've purchased a handful of relatively expensive items from them, used the stuff in my studio and returned those things that I didn't ...
I have used AMS the past several years in purchasing some of my guitar equipment. All have been positive experiences. Their delivery speed has been very good. I have had no issues with packaging or the way items have been packed. The biggest piece of ...
Recently bought a TR88 Korg keyboard, played it once, didn't like it, took about 1 hour packing it for return so I can get it full back. Probably spent about 2 hours on the phone with them confirming shipping address and the like. Also, when you ship ...
For anyone who has ever bought pro-level musical goodies from online retailers, they know that there is a huge variance in quality, customer service and shipping prices. Some retailers are just hoping that you don't shop around, and have ridiculous ...
On Apr. 20, 2005 i ordered a custom baseball cap from american musicial supply priced at $10.95 plus $4.95 shipping and handling.total was $15.90. I payed with Mastercard bank debit card,gave them my number and they said it would ship immediately. On ...
After going through a long a painful separation which left my credit in disrepair I had had planned on using the AMS three pay plan to order my children an Apple iMac for Christmas at $999. The AMS website states that all sales up to $999 and some odd ...
I had successfully ordered a few items from AMS in the past, but after my last experience I am done with them for good. Placed order on 11/19 -- a $599.97 guitar, billed in three increments of $199.99. On 11/23, received someone else's order -- ...
Their selection is great, they shipped out my item within a couple hours, and it arrived the next day from across the country. They have some good specials. They communicated very well by (automated) emails, when they received my order, and when they...
I originally ordered a Yamaha F310 Acoustic Guitar Package from Musician's Friend after their website showed it to be in stock. After gong through the order process, I received an email confirmation stating the item was NOT is stock and that it would two...
Ordered Jackson guitar on "easy pay" plan, guitar showed signs of use so wanted to return for refund. Had trouble getting a return authorization number, finally got one after almost a week of steady calls to cust. service. Shipped guitar back along with...
Pros: Decent web site, Reasonable prices Cons: Terrible customer service, Very unpleasant to deal with
I ordered from American Musical about 4 months ago. I ordered an Ibanez GRX40 guitar in the mettalic grape finish for $162. The item was shipped UPS ground. I recieved the item in 4-5 days which is standard for UPS ground. But my biggest surpise came...
Excellent Prices, Super-Fast shipping, and free shipping on larger orders. Huge selection, I dealt with their customer service and found them to be great. Toll free number and they called me back right on time....
I have purchased 3 guitars and 1 pod from AMS and all orders were shipped out the same day i ordered them and in 3 cases i received the items the next day (using the free standard ground shipping) the Flex pay plan is awesome, Musicians Friend does not...
AmericanMusical.com provides me with a very convenient method of purchasing high end audio equipment with very quick delivery time (usually 1 day std delivery to Pennsylvania!) Read more
American Musical has a great selection of top brand products at awesome low prices. I will order from them again in the future! Read more
Overall Rating:
Aug 28 '06
their online customer service are unfamiliar with their products and overall stock.....unable to provide me with the information i need to make an educated purchase.... Read more
Overall Rating:
Aug 28 '06
Shopping with Americanmusical.com was wonderful. However the shipper, FedEX, left the package w/o requiring a signature at an unsecure location and the package was stolen.
Americanmusical.com quickly replaced the product and I am waiting for the package to be delivered via FedEX. Read more
High quality selection at affordable pricing making the purchasing of my item much smoother. Read more
Overall Rating:
Aug 26 '06
I am an overseas based customer. I wanted to ship the pick ups to a contact in New Jersey to bring back to South Africa. Whilst I understand you have concerns regarding credit card authenticity, I still believe that overseas based customers should be able to purchase items on credit card which your website simply does not offer. Read more
Overall Rating:
Aug 25 '06
Fast and friendly service. Prices are very good, some of the best on the net. Keep up the great work! Read more
Overall Rating:
Aug 25 '06
American Musical made shopping fast and easy. The best part is free shipping!!! Read more
Overall Rating:
Aug 25 '06
i had a great experience with american musical so far...processing and shipping is very fast & reliable. and the 'easy payment' option is very helpful specially if you're on a tight budget. Read more
Overall Rating:
Aug 24 '06
supper customer support, good experience Read more
American DJ M-AC8 Disco Lighting Effect Manufacturer: American DJ Type: Disco Lighting Effects, Description: This mirror ball motor is standard duty 6 rpm motor for 12" mirror balls, and und...
American Audio SDJ1 Dual SD MP3 Player The American DJ SDJ-1 is the perfect example of the power of two. With two MP3 players in one unit, two LCD displays, dual jogwheels, slots for two SD...
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