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Ashford.com

Ashford.com

Overall store rating:  Store Rating: 4.5
Reviewed by 592 customers

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Showing 1-20 of 31 reviews Page 1 2   Next
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Overall Rating:Store Rating: 5.0
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Great Site! The first of many watch purchases from Ashford.com!

by , Apr 21, 2010 Rated a Helpful Review
I buy watches every year or so, and it was once again time for me to indulge….when spending a lot of money online you want to be sure about the company you’re dealing with. I had my eye on the Movado 0605910 mens watch and found it selling ...
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Overall Rating:Store Rating: 1.0
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Bad experience, second class products.

by , Mar 11, 2009 Rated a Very Helpful Review
Normally I don't buy online and visit my local very nice jewelry store instead. Well I did buy a watch online this time around and purchased an Ebel Beluga for $ 2,750 from Ashford.com. This was a very unsatisfying and very time consuming ...
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Overall Rating:Store Rating: 1.0
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STAY AWAY FROM THIS WEBSITE. NOT WORTH THE HEADACHE

by , Dec 6, 2008 Rated a Helpful Review
I placed an order over the phone last Thursday. It still has not arrived yet nor have I received any tracking number. The first time I called to check the status of the order (Wed Dec3) a lady said for some reason the order has not left yet even though ...
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Overall Rating:Store Rating: 2.0
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Buyer Beware! Gray Market High-End Watches

by , Apr 2, 2005 Rated a Very Helpful Review
Great selection with very competitive pricing, but Ashford.com does not guarantee that their high-end watches will have serial numbers intact - note the small print at the bottom of their item descriptions. Ashford.com is a "gray market" reseller, ...
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Overall Rating:Store Rating: 1.0
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Bad news in every way. Nothing has gone right. Suspect items are fakes too!

by , Mar 8, 2004 Rated a Very Helpful Review
This company is the worst! Their customer service people "helped" me select the correct watch when I found that they had two item numbers listed for the same Gucci watch, a watch I own and wanted to replace. I explained that the descriptions looked ...
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Overall Rating:Store Rating: 1.0
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Horrible, Horrible, Horrible.

by , Jun 25, 2003 Rated a Helpful Review
Horrible. I bought a Movado watch for $500. In three years the watch was returned 4 times for the ...
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Overall Rating:Store Rating: 5.0
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Terrific

by , May 29, 2003 Rated a Very Helpful Review
I do a ton of online buying and I had a great experience with Ashford. I bought a Tag Hauer sports watch for about $450 that retails for about $700 in a store. I was able to use a coupon, the watch came on time, and I got a very nice pair of free...
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Overall Rating:Store Rating: 5.0
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Engagement ring purchase - HUGE success!!

by , Feb 12, 2003 Rated a Helpful Review
I bought an expensive engagement ring from Ashford and had a WONDERFUL experience. The rep on the phone would have talked with me all day if I so desired and he was VERY honest...something you won't find in retail jewelry shops. The ring arrived right...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Quick delivery, correct product shipped, excellent service. No complaints at all.
by ,Oct 9, 2013
(Show)
I bought my Corum Admiral's Cup from Ashford.com.  It is flawless, and exactly what you would expect from a brand new watch from Corum.  I do not know why anyone would suggest that they sell fake watches.  My factory warranty is authentic
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Overall Rating:Store Rating: 1.0
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Never again
by ,Oct 22, 2012
(Not Yet Rated)
I purchased a U-Boad classico 45.  The watch is authentic, but there are issues.  The watch came with a very small watchband. Min addition, on the second day I wore the watch, the band came apart.  The screws in the watchband were loose,
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Overall Rating:Store Rating: 1.0
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Fake brands, poor quality
by ,Mar 15, 2012
(Show)
Ordered a "Hamilton" Ladies Watch.  It arrived on time, but it must be a fake.  Very poor quality and the watch bad was broken when it arrived.  Has made in China stamped all over it.  If you want cheap knock off imitations, come to
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Overall Rating:Store Rating: 5.0
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Fantastic!
by ,Oct 16, 2009
(Show)
By far the most professional, supportive and helpful CSR's I have dealt with in recent memory.  I purchased an automatic chronograph watch and had an issue with it.  Their response and effort to help me was outstanding!I will
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Overall Rating:Store Rating: 5.0
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Movado and Gucci Watches Authentic.. I was surprised!
by ,Jan 9, 2009
(Show)
I just ordered a Movado ladies watch and Gucci ladies watch. The prices were super low. However, after reading so many claims that watches could be counterfeit, I got paranoid and took my watches to a repair shop. They opened up the watches and
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Overall Rating:Store Rating: 1.0
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Very Poor
by ,Dec 27, 2008
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I ordered two watches online from Ashford.com a few days before Christmas. I spent extra for the two day shipping. Ashford began calling my home number and emailing me to get credit card verification. I called their verification line two times
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Overall Rating:Store Rating: 5.0
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A+ Service .Great price, Would recomend
by ,Dec 26, 2008
(Show)
I am very happy with my wifes new citizen Silhouette w atch. The prices are lower than anyone else I could find. they had a shipping problem but as soon as I called them they fixed it as fast as they could. there service is A+. Joe the
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Overall Rating:Store Rating: 5.0
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Quality products, price and customer service are excellent.
by ,Dec 26, 2008
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I purchased a Seiko SNA414 and can not be more happy. The price was a steal and it arrived 1 day before Christmas. My brothers are so jealous. It came in the original box with three bookletts on how to operate the main functions. The watch even came
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Overall Rating:Store Rating: 1.0
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Customer service is non-existant at Ashford
by ,Dec 20, 2008
(Show)
I ordered a Movado on Monday.  They claim to have shipped it on Wednesday, UPS only showed billing information received.  I called Ashford twice on Thursday to find out if there was a problem.  I was told they would call me or email me
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Overall Rating:Store Rating: 3.0
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I would use them again, but cautiously due to some negative reviews
by ,Dec 11, 2008
(Not Yet Rated)
Ordered on Sunday and received by Thursday. Got tracking number via email and the watch looks just as nice in person as in the photo. I had a good experience, but there are other reviewers who did not. So
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Overall Rating:Store Rating: 1.0
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Do NOT buy from Ashford.com
by ,Jan 7, 2008
(Not Yet Rated)
Worst online shopping experience I've ever had. Didn't ship my item as promised because they couldn't reach me by phone to confirm my identity. No warning that I needed to be home for that call that I didn't know would be coming, in order to receive
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Overall Rating:Store Rating: 1.0
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Very Poor Service
by ,Oct 24, 2006
(Show)
Cancelled a Christmas gift that showed up as in stock on the website. Offered no explanation and no apology, and no compensation. They were very slow in informing me of the cancellation, it took close to a week for them to tell me. They didn't inform me
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Showing 1-20 of 31 reviews Page 1 2 Next

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Showing 1-15 of 564 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 38   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 18, 2011
(Show)

excellent service with accurate information. will be come back for more
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Overall Rating:Store Rating: 5.0
 
Jun 1, 2011
(Show)

very good
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Overall Rating:Store Rating: 5.0
 
Oct 20, 2010
(Not Yet Rated)

The price was one of the best I found on the internet. The same product in...
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Overall Rating:Store Rating: 5.0
 
Jun 29, 2006
(Show)

great. good quality products and 2nd day air in time for fathers day. thanks.
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Overall Rating:Store Rating: 5.0
 
Jun 29, 2006
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They were fast and efficient. I used the free shipping for father's day and it...
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Overall Rating:Store Rating: 4.0
 
Jun 25, 2006
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painless shopping, everything exactly as promised
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Overall Rating:Store Rating: 5.0
 
Jun 21, 2006
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Very satisfied with this purchase, thanks.
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Overall Rating:Store Rating: 4.0
 
Jun 18, 2006
(Show)

I really like that it came so quickly
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Overall Rating:Store Rating: 5.0
 
Jun 7, 2006
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Your website if excellent, thanx for the great customer service
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Overall Rating:Store Rating: 5.0
 
May 26, 2006
(Show)

The experience was a pleasent one. No problems at all. And the product arrived...
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Overall Rating:Store Rating: 4.0
 
May 19, 2006
(Show)

I have purchased several times from Ashford and have been pleased. I did have...
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Overall Rating:Store Rating: 5.0
 
May 17, 2006
(Show)

Shopping at Ashford was very pleasant and simple. Products were exactly as...
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Overall Rating:Store Rating: 4.0
 
May 12, 2006
(Show)

IT WAS GOOD
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Overall Rating:Store Rating: 5.0
 
May 11, 2006
(Show)

Fast and easy
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Overall Rating:Store Rating: 4.0
 
May 3, 2006
(Show)

It was just through a search engine that I found Ashford.com and was pleased...
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Showing 1-15 of 564 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 38 Next