B&H Photo-Video-Pro Audio

I stopped in the B&H store in NYC to purchase a video light for m Canon Vixia HFG10.  I explained to the salesperson that I wanted a video light that would attach directly to my camcorder, and be powered by the camcorder itself.  He ...

I am always cautious when buying on-line but after reading good reviews about B&H I decided to give them a shot. I'm very glad I did. I've not been disappointed yet. They've been very upfront about their products as to whether they are grey market ...

I purchased a Sigma 120-300mm F/2.8 APO EX DG OS HSM lens from B & H Photo earlier this month (Jan 2012).  For a day the lens was everything I had hoped it would be and then, on day 2 of a shoot, the lens began to drop down to F22 and give ...

Good, courteous staff, however, since the computer products customer service line was held up I was transferred to general customer service.  Super nice guy and I very much appreciated his candid explanation that he really couldn't tell me the ...

short version: These people are overpriced, unreliable, dishonest, and will happily take your money and not deliver what you've ordered. DO NOT BUY FROM THEM. long version: I placed an order with them for a bunch of items including several ...

My husband needed a part for his tripod and asked me to order it from B&H Photo-Video-Pro Audio. I told him there were a lot of negative reviews floating around and I didn't trust New York camera sites but he insisted that we bought an ...

Ordered a Nikon D700 and used my work address for shipping since I wouldn't be home to sign for it. Before I ordered, I called B&H to be sure they would be okay with the difference in billing and shipping addresses. They said no problem, item in ...

I will NEVER buy from the scoundrels at B&H again.  Here's my story:I bought an electronic piano and a stand that came together as a kit (they packaged the two together themselves).  The stand never seemed to work right; after I ...

Unfortunately, I had a similarly negative customer service experience with B&H just this morning.  I had purchased 4 rolls of film with expedited delivery (have a shoot tomorrow!) only to have the order cancelled 3 hours after I had received the ...

I live outside the U.S. (Caribbean) and chose B&H because they have reasonable shipping rates to my country. I needed to order a laptop and some accessories costing $~800. However my debit card has a daily limit of $~550. My bank suggested that I buy ...

As long as things are working FOR B & H, you are in good hands.  As soon as they screw something up you are at their mercy and they couldn't care less about you.  B & H photo sold me an item they did not have in stock and when ...

I used to like B&H a lot, but my last 2 experiences have been poor and I won't shop here anymore, which is a shame, because their prices and selection are great and their website is awesome.Here's what happened:  I ordered a Canon lens ...

They have absolutely horrendous customer service! I am based in Hong Kong and my wife was expecting our first baby boy.  I ordered a HD video camera from B&H and paid express service to have it delivered in advance of the baby’s due ...

EXCELLENT!!! Why can't more businesses operate like B&H? I will keep it short. Two seperate experiences. First: One of their sales reps (Brian) took extensive time to help me figure out the best studio lighting possible for my application, and this ...

I was at the end of my patience at what can only be described as the most arrogant, incompetent and unprofessional manner in which my order had been handled. It was a nightmare as my daughter’s birthday present of a camera was well past the due-by ...

My recent experience with B&H Photo must be shared with everyone. My sisters and I recently bought a 22 inch TV for my 80 year old mother's birthday!!! It arrived with shoddy packing, but we assembled it anyhow. After standing it up, we realized it ...

I'm from Canada, and exactly a week ago I ordered a Canon HV40 HD Camcorder and a Steadicam Merlin from B&H Photo. I've had bad experiences before from online merchants, and I was very dubious about ordering items of this particular value.  ...

WHY B&H? I have ordered a variety of gear over the years from B&H and always loved that they have such a large selection and great pricing. They are also very clear about USA products vs Imports which can make a HUGE difference in ...

When my old 14 year old Sony CRT 31" TV died, I started looking for a flat screen HDTV.  I was leaning toward another Sony, maybe about 40" or 42".  Looked in the stores to compare differant models. Ended up with a 46" Sony KDL-46V5100 from ...

Ordered a Sony HDR-XR500v camcorder and some accessories (camera bag, extra battery) online at www.bhphotovideo.com .  I placed the order on a Sunday of a three day weekend, expecting nothing to happen until Tuesday at the earliest.  It was ...