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by sradler , Feb 20 '09
I recently placed an order on BabyAge.com for a changing table, wagon, crib mattress and portable changing pad. I was notified 4 days later by email that my order need additional verification and that I should call the customer service number. When I ...
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by jlepone , Jan 23 '09
WHEN LOOKING AT REVIEWS, BE SURE TO WEIGH THE NEGATIVE REMARKS CAREFULLY. I BOUGHT FROM BABYAGE.COM BECAUSE THEY WERE A "TRUSTED SELLER". READ PLEASE - I ordered a 3 piece Dalani baby set from BabyAge.com. When I purchased from ...
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by meganr , Mar 08 '04
Yes, their $3.95 shipping fee is good, but it's not worth the $60 I'm out. We ordered 4 babygates back for a total of about $250 in November when my son was 9 months old (We were under the mistaken impression that he'd be crawling soon and that we would ...
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by sgrcube , Jan 25 '05
CUSTOMER SERVICE:I read an email from someone else that had the same story about POOR customer service. I blew it off because of all the other good experiences but BEWARE! Read below before you order from Baby Age. Despite all the good reviews on ...
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by dotbaby , Jul 23 '03
Baby age has been the worst web experience ever. One orders on line to save time, not wait 3 months ...
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by jqbissa , May 08 '03
I purchased a walker from BabyAge thru Ebay. They have very desceptive practice there of saying enter your address for shipping fees. When I did I got no response. Because the auction was going off and I live 2 towns over from them, I figured what the...
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by chavasekhar , Jan 09 '09
My horrible experiance with BabyAge.com online purchaseI placed my order for a baby item (which is $15 less + free shipping), on this site and it said the order is placed, but was never shown on my orders page. Two days later i called ...
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by mismash , Sep 19 '03
The order went smoothly - my credit card was charged. I am a patient woman but after ten days I was ...
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by jmh3334 , May 03 '03
My husband ordered a stroller from Baby Age because of the 3.95 shipping and it was noted that it "usually ships the next business day". After a week, he still had not received a shipping confirmation or the item. He emailed and received no response....
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by miketee , Dec 17 '08
Do not shop at BabyAge.They lied about whether or not the item was shipped. Not once.Not twice.Three times they lied and strung us out until the item was shipped too late for the occassion. Now they are making interest on our money ...
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by babyagepissed , Mar 24 '03
There is no way to reach the customer service. I left voice mail and sent email but no one would response. They charged my credit card on the day order was placed, it has been three weeks and I haven't seen my merchandise. I think it's illegal to charge...
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by erinkoeser , Jun 26 '08
I had a HORRIBLE experience with babyage.com. I'll give you a short version. I ordered a crib set in FEBRUARY. Never received it....called AND emailed several times. It was "lost" and they made a claim with UPS. Supposed to send out a replacement. The ...
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by liisamai , Feb 01 '05
DO NOT BUY FROM THESE PEOPLE!!! I ordered a convertible carseat on Jan 20th and today is Feb 1st and the seat is still not here!!! I ordered from them bc they said it would take 1-2 days to ship and the price was great. After about 15 phone calls and ...
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by dehc1113 , Jul 05 '04
I first ordered 2 snugli carriers from BabyAge and had a terrible experience. Although the packing information stated that both carriers were sent, I only received one carrier. I called BabyAge and was told that another carrier would be sent out ...
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by cc91428 , Sep 15 '08
I ordered a car seat on Amazon which was being sold through Baby Age. The price was low, so I called to confirm that it was the actual car seat as stated on the site and that the price was correct. I was told that it was the car seat and the price was ...
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Apr 02 '08
Everything was excellent except for the packaging of the car seat. It was delivered by UPS in a crushed box that was partially torn. Inside was the car seat in disarray without any plastic covering and no protective inner packaging. The sealing tape on the box had NOT been broken so it was apparent the seat was not properly packaged originally.
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Jul 20 '04
I left a voice mail message within a minute of placing order when I realized that something that I thought was in my "basket" wasn't. I wanted to know if it could be "manually" added to the order. I have never received a returned call or e-mail regarding this request. So, BabyAge receives high marks for their online service and unacceptable for their telephone customer service response as I have yet to hear from them. A little disappointed on this front. While we realized that we called over the July 4 holiday we hoped to hear from them by the end of that week. We lost out on the 10% savings that was offered that weekend for our additional item.
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Mar 13 '08
I love BabyAge for selection and price. I ordered things for my new granddaughter. The swing was shipped UPS and arrived quickly. The items shipped DHL to post office took several extra days to arrive.
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Nov 02 '04
I wrote a letter back yesterday when I received my carseat to say that I was so pleased with the communications and service from this company...even though I had a minor delay...it was clearly communicated to me and I appreciated all the emails and the wonderful service....I will definitely use this company again...thank you so muchJ!
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Nov 08 '08
was pleased with fastness and price
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Mar 04 '08
Good prices quick delivery. I've already purchased from them again.
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Oct 16 '07
The shopping experience was fine but the delivery was/is not. The date of delivery was to be 4 days ago. We tracked it when it didn't arrive and then noticed that it was to be yesterday. It still has not arrived today. I am disappointed in the delivery system.
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Jun 28 '08
Satisfied with service. Would order again from BabyAge.
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Aug 12 '04
I was very pleased with the spead in which I received the item in addition to the price being best I found, low low shipping charges and no tax. I've let my expectant daughter in-law know about this web site and my daughter who has a 2 month old baby. We'll be back.
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Mar 05 '08
Excellent customer service and shipping time! Thank you!
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Feb 26 '08
I FORGOT TO PUT IN MY PROMOTIONAL CODE FOR FREE SHIPPING AND I E-MAILED THEM SEVERAL TIMES ABOUT BEING REIMBURST FOR THE SHIPPING BUT I NEVER GOT AN E-MAIL BACK. SO I HAD TO PAY $7.95 IN SHIPPING AND I E-MAILED THEM AS SOON AS I REALIZED I FORGOT TO PUT THE CODE WHICH WAS BEFORE THE CAR SEAT WAS EVER SENT OUT.
THANKS,
CARRIE ANN TERRY
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May 24 '08
Great Product-Quick Shipping
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Mar 02 '08
I have the most excellent experience. Not only the glass bottles arrive on time, there were also in tip top condition. The ordering process was the best experience that I have ever received from ordering online.
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Feb 26 '08
Shipping charges were awesome! Product was exactly as promised. Fast shipping! All around great purchase.
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Jul 09 '04
Excellent site and excellent price. I will go here first next time I am buying baby stuff online.
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