Backcountry.com

I have shopped at Bakcountry.com numerous times.  Mainly for winter stuff (jackets, specialty underwears, hats, etc).  Overall, I'm satisfied with this merchant and with my online shopping experience with them.  Below is the break ...

I am a total altimeter (an instrument used for measuring altitude) geek. Over the years I have had a collection of altimeters ranging from the automobile variety to altimeters made for mountain bikes. The only void I have had in my collection of ...

BackCountry Store is one of those places I’d heard about a few times in the various camping and RV groups I belong to. It wasn’t until I went on a quest for seam sealer last fall that I actually first purchased from them. The site is ...

I was very happy with this purchase. They had the best price that I could find online (even eBay) an ...

I never knew you could have such a personal shopping experience online--BackcountryStore.com made my ...

I have never shopped at a more professional or well designed website. BackcountryStore.com always g ...

This is the best outdoor website. They have a huge selection and a staff knows about the gear. I have ordered several times without any...

Every time I have ordered from Backcountrystore I have had excellent service from them. I have never had a problem and since I am in the same state as their warehouse I usually get the item the next day that I have placed my order....

Great site for outdoor addicts. Have ordered many times from BackcountryStore. Shipping has always been prompt - even the free ground shipping. I once had an issue with a pair of Arc-Teryx pants that ripped the first time out. They took the pants back...

I recently had the most pleasureable purchasing experience in a long time with these thoroughly dedicated people who certainly place the customer first. I ordered a North Face Evolution tent that had to he held for the arrival of the footprint but I got...

I was looking for a reliable water filter for my backpacking trip in the Wind River mountains of Wyoming. I have been tablets all these years and just wanted to try something new. I found backcountrystore.com on the web and gave them a call. The staff...

Choosing gear can always be a little difficult, especially when there are so many different producers and price points. By using Backcountrystore.com, you can make informed choices based on your specific needs. The staff is able to answer specific...

It is by far the best online retailer for outdoor gear and clothing. Their offerings are extensive and displayed in an orderly fashion throughout the site. In addition, they are the most reliable customer-service oriented company out there. You get...

Bought a heart rate monitor from BackcountryStore.com some time ago. The shop came up as the cheapest for the item, which was mainly due to their no cost shipping. All other online stores I checked where at about 10% more expensive at the time.
I...

Well documented equipment descriptions on the site. It is also easy to navigate. Backcountry Store lists their corporate philosophy on their site and appears to be true to it. I purchased an Kelty Aero 2 on sale. That price, together with free shipping...

www.backcountrystore.com is the best store I have dealt with online. I have tried other retailers and these guys blow them away. They have customer service that actually answers the phone and knows something about the product. The selection is...

I bought a Bibler tent from Backcountrystore.com and the it arrived in two days. Not to mention they contacted me to let me know I had ordered accessories I did not...

BackcountryStore.com is a great place to shop. Their product descriptions were very helpful in finding the right jacket for hiking. I compared prices and found that with free shipping I saved about 10% compared with other stores. And the Marmot Precip...

With many online stores you're lucky to even FIND a phone number on the site. This place lists the number all over and actually answers it right away. They never give me the bum's rush and know their stuff. Their customer service is top notch - and that...

I personaly thought that this website was easy to use and had helpful and and good information about the products. I think there is a good selection of apparel. This website told me what I wanted to know with out being confuzed and it helped me greatly....

These guys are very knowledgeable about gear. I purchased a North Face Denali jacket and a pair of Rossignol Mega Bangs. I received my order 3 days...

This site has the best selection of products and they ship for free. I would purchase from them again any...

I was happy with them. They had the rack I wanted, at the best price I could find, with free shippin ...

I had my eye on a Patagonia fleece jacket and had been hoping Patagonia would mark it down in the Spring. By April I was still waiting so I finally tried a web search and found my jacket for 30% off at backcountry.com. WEB SITE The web site is ...

Better just order from MEC.CA instead. I've listed my June 2012 order below, it came to $1070, basically included an exped down mat, a 4 person light weight tent, and several tubes of nuun nuun hyrdration tabs. I didn't use MEC.CA because ...

I will never order from this company again. The customer service reps were rude, unknowledgable, and unwilling to help. Futher, they are not well trained and do not know the company policies. I was told something different each time I called. My package ...

I needed a couple of kayak paddles ASAP, so I ordered from Backcountry because they had the style I wanted at a discount price. Their website showed that both were in stock. Free shipping was offered on standard delivery, but I opted for the $38.00 3 ...

I ordered a pair of Burton split board skins on March 25, at which time they were expected to be in stock within 3 days. I put a note along with the online order indicating that I
really needed the item and if there was a delay in shipping the...

Backcountry.com is amazing! We came home to an empty package, and backcountry took care of everything! We recieved a new shipment and didn't have to worry about it at all. Highly

We have purchased several pairs of Keen shoes for our daughter from Backcountry, they always have the best prices. Recently, we had some trouble with the velcro on one of her Keen sandals, and Backcountry replaced them (with a higher-priced model) for no

I can't imagine ordering from anyone else. Their website is simple to navigate and is a no-BS place to get reviews/ask questions/learn. Lots of user reviews and down-to-earth answers about products.Prices are very competitive and they will of

Absolutely amazing!  I ordered my Dakine Apex backpack on Tuesday at 7:00pm and received it on Thursday afternoon!!!  That was with the free shipping!  Did I mention the backpack was the cheapest I could find it anywhere?  I

I was sent the wrong item by backcountry.com. By the time my package arrived, the item I ordered was out of stock, so they were unable to send me the right item. I suspect that the item was not in stock at the time of my order. They did not offer me a

Backcountry.com is awesome! They ship super fast and process returns efficiently, with no questions asked. Probably the greatest online retailer I've ever dealt

I bought an Aire Lynx I kayak and NRS paddle -- they gave me 10% off when I found the same on a different site. Shipping was fast, I got what I wanted and the people I spoke with were very professional and informative. The order was accurate and the

I ordered a complete cross country ski set and called them a couple of times. There was no wait time on the phone and the customer service people seemed very keen to help me, smart and had all info on hand - in contrast to some of their competitors.

I just ordered a pair of Vasque Kota's. They were on sale and shipping was free. What more could one ask for? How about even with the free shipping, I still got them only 3 days after ordering them. (I live in so-cal, not sure where store is tho.) They

They gave me free shipping even though my order was just under $50, the minimum amount required for free delivery. They also helped me to place my order on an international credit card, which I usually have big problems with. Order arrived within 3 days

First time I used Backcountry.com was for Christmas this year. I couldn't find a specific North Face Jacket for my son anywhere, not at LL Bean, not at EMS, not even at North Face store locally or on the North Face Web site. Not only did I find the

Backcountry.com has great gear experts in their customer service department to help pick out what will work best. Shipping is free (above $50) and very fast, plus all products have a 100% guarantee. I'm a frequent shopper & have nothing but good

Back Country Rocks! Bought a Northface in Sept. was delivered in like 4 days (sweet jacket by the way).They mailed me a 15% off coupon for my next order (THANXS!)so I ordered a spyder winter down jacket.Hopefully will receive a repeat performance.

I bought a great pair of boots last winter from them for the best price on the net. They had great customer service as I had phoned them with questions before even ordering. They not only answered all my questions quickly and kindly, but they even

Good price, excellent selection, amazing shipping, easy returns. I bought a pair of Teva sandals, they were delivered in less than a week with free shipping. I didn't like the way they fit, I mailed them back, my refund was

Everything I ordered arrived on time. Website was easy to use, and customer service was good. I called the day after I placed my order to add 2 items. Customer service took care of it with no problem. Would shop with them

Great experience buying from Backcountry.com. The item I purchased were exactly as described, and I got them at about half the price of everywhere else on the web. Shipping was free, and

I am truly pleased with my experience with Backcountry.com. The ordering process was fast, easy, and accurate. I was very please to receive an e-mail noting the transaction and an estimated delivery time within the next day. I'll be sure to recommend

I ordered a MSR Denali Ascent snowshoes for $127.46, with free delivery. Arrived within the time frame given. Excellent shopping experience and will definately shop

I looked online for a family tent recently. I also reviewed numerous online stores. Backcountry looked like a good bet for the tent I had decided on. I ordered the tent on Tuesday with the free ground delivery. When it posted to FedEx, the estimated

I searched for weeks online to find the perfect sleeping bag at the best price. When I visited backcountry.com, I found their site very easy to navigate. They provided detailed specifications for each item I viewed. In addition to offering the

My shopping experience at Backcountry was excellent! I was able to find my item, place my order and then track it all on their site. Since I am not a big fan of UPS, I was pleased to find they offered USPS shipping instead. My order was in my hands in

Wonderful experience. When I tried to order a green Metolius simulator on-line, you couldn't specify color. I called, they patched me through to the warehouse to confirm that they had one in stock, and they sent out my order that day. Helpful, quickly

I was looking for a light-weight, yet warm jacket for the winter. I researched several different jackets. I decided to get some input from the people at Backcountry on which one would best suit my needs. I was very impressed by there knowledge of

Very quick delivery, I ordered boots at a clearance price, they did not have them in stock, so they had LaSportiva send them directly. The boots actually arrived sooner than the ones I ordered which were in stock, that showed up the next day. Products we

Nice selection of good brands. Good amount of sale/clearance items. Free shipping with orders of $50 or more. Excellent customer support. I had to call about my order and found them very nice. But they don't get 5 stars because they were out of stock on

Pros: Probably the best online outdoor retailer around. I´ve ordered several times from them after doing extensive research on the items. Backcountry has the one of the largest stock, best price,flexible shipping options, and fair return policy.

I bought a pair of Lowa Renegade GTX women's hiking boots from BackCountry Outlet store. When I bought the boots I was happy enough with BackCountry and intended to use them again. However, the boots started to literally come apart at the seams after

Please do not order from this company if you live in UK. I did and custom charges etc cost me £75!!! It does state that there will be charges but does not warn you it will be so much, so what was a fairly good bargain turned into an

Bought a Leatherman Skeletool CX. Was told It was the Serrated Version But It's Not!! I talked to a customer service rep through chat and was assured that I was getting a Serrated blade as shown in the picture at the time. I confirmed this 3

Charged my credit card (not just freezed the amount) only to inform right after that the item is not in stock. On the product page the item was listed as "in stock" for a few days afterwards. Waiting for refund for 6 days

I placed an order on 8/22/2011 that qualified for free shipping. All the way through the on-line order process there was no shipping cost indicated until after the processing through PayPal and all of a sudden, there was an $8.75 shipping cost. I

After many happy shopping experiences with Backcounty, the last two have been horrible.  I ordered a Patagonia coat and received a men's shirt instead.  I had to drive to a USP store to ship the shirt to the intended recipient, because

Backcountry.com advertises free shipping on items over $50.  This isn't entirely true so be careful.  I was purchasing a Thule cargo box, and got surprised right before I finished checkout with a $99 shipping charge for residential delivery.

Slooow shipping. Customer service w/excuses like product was on high shelf so that's why it took longer. If you're not in a hurry to get your product these guys are

I placed an order for a jogging stroller and the website said they had three left in stock. They charged my credit card but then didn't hear back from them. When I contacted them I was told they didn't have any left in stock. They have MAJOR inventory

I was sent the wrong item by backcountry.com. By the time my package arrived, the item I ordered was out of stock, so they were unable to send me the right item. I suspect that the item was not in stock at the time of my order. They did not offer me a

This company is unreliable and not to be trusted. My experience started on 17 Apr when I ordered a Kelty Pathfinder Baby Carrier from their site. The site said they had five left so I placed the order. Three days later on 20 Apr my cart was updated

I ordered a sleeping bag and their site said that they had 6 left in stock. After 6 days of waiting for my item to ship I finally emailed them and asked for an update on the status of my order. They responded that the item is now out of stock. I know

Backcountry.com sucks! First order from them was a Patagonia R2 at a great price. Got it but it wasn't an R2!!! It was R2 material that backcountry.com has sewn (cheaply) into lame vests. Customer Service couldn't understand why I wanted to return

I will never order from backcountry.com again. After accepting my order, sitting on it for 3 days, allowing a weekend to pass, and then telling me over the phone that they had shipped my order, I received an email indicating the ski boot I had ordered

Usually ships within 24 hours....WRONG. When I ordered with these guys I specifically asked, "When will this ship?" "Oh, today, for sure!" It has been a week since I placed my order, and I called three times for a tracking number, which no one seemed to