Backcountry.com

Well documented equipment descriptions on the site. It is also easy to navigate. Backcountry Store lists their corporate philosophy on their site and appears to be true to it. I purchased an Kelty Aero 2 on sale. That price, together with free shipping...

www.backcountrystore.com is the best store I have dealt with online. I have tried other retailers and these guys blow them away. They have customer service that actually answers the phone and knows something about the product. The selection is...

I bought a Bibler tent from Backcountrystore.com and the it arrived in two days. Not to mention they contacted me to let me know I had ordered accessories I did not...

BackcountryStore.com is a great place to shop. Their product descriptions were very helpful in finding the right jacket for hiking. I compared prices and found that with free shipping I saved about 10% compared with other stores. And the Marmot Precip...

With many online stores you're lucky to even FIND a phone number on the site. This place lists the number all over and actually answers it right away. They never give me the bum's rush and know their stuff. Their customer service is top notch - and that...

I personaly thought that this website was easy to use and had helpful and and good information about the products. I think there is a good selection of apparel. This website told me what I wanted to know with out being confuzed and it helped me greatly....

These guys are very knowledgeable about gear. I purchased a North Face Denali jacket and a pair of Rossignol Mega Bangs. I received my order 3 days...

This site has the best selection of products and they ship for free. I would purchase from them again any...

Backcountry.com is amazing! We came home to an empty package, and backcountry took care of everything! We recieved a new shipment and didn't have to worry about it at all. Highly

Please do not order from this company if you live in UK. I did and custom charges etc cost me £75!!! It does state that there will be charges but does not warn you it will be so much, so what was a fairly good bargain turned into an

Bought a Leatherman Skeletool CX. Was told It was the Serrated Version But It's Not!! I talked to a customer service rep through chat and was assured that I was getting a Serrated blade as shown in the picture at the time. I confirmed this 3

Charged my credit card (not just freezed the amount) only to inform right after that the item is not in stock. On the product page the item was listed as "in stock" for a few days afterwards. Waiting for refund for 6 days

I placed an order on 8/22/2011 that qualified for free shipping. All the way through the on-line order process there was no shipping cost indicated until after the processing through PayPal and all of a sudden, there was an $8.75 shipping cost. I

After many happy shopping experiences with Backcounty, the last two have been horrible.  I ordered a Patagonia coat and received a men's shirt instead.  I had to drive to a USP store to ship the shirt to the intended recipient, because

Backcountry.com advertises free shipping on items over $50.  This isn't entirely true so be careful.  I was purchasing a Thule cargo box, and got surprised right before I finished checkout with a $99 shipping charge for residential delivery.

We have purchased several pairs of Keen shoes for our daughter from Backcountry, they always have the best prices. Recently, we had some trouble with the velcro on one of her Keen sandals, and Backcountry replaced them (with a higher-priced model) for no

I can't imagine ordering from anyone else. Their website is simple to navigate and is a no-BS place to get reviews/ask questions/learn. Lots of user reviews and down-to-earth answers about products.Prices are very competitive and they will of

Absolutely amazing!  I ordered my Dakine Apex backpack on Tuesday at 7:00pm and received it on Thursday afternoon!!!  That was with the free shipping!  Did I mention the backpack was the cheapest I could find it anywhere?  I

I was sent the wrong item by backcountry.com. By the time my package arrived, the item I ordered was out of stock, so they were unable to send me the right item. I suspect that the item was not in stock at the time of my order. They did not offer me a

Backcountry.com is awesome! They ship super fast and process returns efficiently, with no questions asked. Probably the greatest online retailer I've ever dealt