Barnes & Noble.com

I used to be a big Borders fan. With the closing of Borders I've now switched over to Barnes & Noble. Their stores are fine but a lot of times I like to order online as it is just easier. In the last six months I've placed seven orders, with ...

I received a book from a relative for the holidays, and it was the wrong one.  They didn't send any receipt with it and I didn't want to hurt their feelings, so I went to the local B&N store to see what could be done.  I went to the ...

I ordered a $50 gift certificate as a gift.  Unlike amazon, B&N won't let you specify a delivery date, so I had it emailed to myself so I could print it out and include it in my daughter's Christmas package which must go out tomorrow to reach ...

Wow I don't even know where to begin. I am so very frustrated because I purchased an X-Box 360 Gears of War bundle on the Barnes and Noble Website on Cyber Monday for 309.00.. you you heard that right.. I thought to myself wow Barnes and Noble are really ...

I placed an online order 7 days ago for one book.  Since I am a member, I received free express shipping.  The website said the book would be shipped in 24 hours.  I received an email the same day stating the book had been shipped. I ...

I puchased a Color Nook on the 4th of the month and by the 10th of the month the charging time went from the initial 3 hours to over 8 hours.  By the 12th it would not take a charge.  B&N tech support said they would  send a new ...

I have fond memories of going to Barnes & Noble as a kid, sometimes spending hours reading opening chapters of books, flipping through magazines, and sometimes accompanying my parents to the on-site café. The one near my home at the time was ...

I tried and let me emphsize tried, to order text books from B&N.The books were supposed to be shipped within 24 hours. Four days later they had still not been processed. I called. Their answer was that there were problems with my CC. I ...

I've been a loyal Amazon customer for years, but as I've watched them act more and more like a bully to anyone around them, I've started trying to farm out my business when there is little significant difference in price.  One winner has been Barnes ...

Worst customer service by far I have come across in a long time.  I have called at least 5 times about returning a regular nook so that I could purchase a nook color.  Originally I went into the store to try and return it and was told that ...

I would never recommend ordering from the B&N site.  We ordered college books, not only did they charge our gift card for them, they never sent them, instead we got an email saying they were no longer available.  This email came from the ...

Purchased a Nook Color at Christmas for my wife.  We are avid readers- average 2 to 3 novels each per month.  She has had nothing but problem after problem.  The device is sluggish and the aps are not user friendly.  I have called ...

I have nothing nice to say about Barnes and Noble. I can deal with part of my order being canceled by the seller because of a lack of availability of the item, however when I'm still charged for that canceled item I start to get upset. I had messaged ...

Horrible online ordering system WELL BELOW parr.  I ordered a gift card and realized I ordered the wrong one.  I was having it shipped when I reallyl wanted it emailed.  So went into my order and could not make a modification of any kind, ...

I used to love going to Barnes and Noble.  That is until I had a problem with an online purchase.  I was enthralled with the Nook Color and ordered it before Christmas.   I am not sure how well the Nook works, I had so much trouble ...