Sort by
Rating |
Sort by
Review Date |
|
|
by pcomsec , Apr 08 '08
I love books. I realize that the library has books you can borrow for free, but I love to have books that I can keep. However, I also consider books from a bookstore a luxury right now (as books at the library are free). I was very pleasantly ...
Read the full review
|
|
|
by allegr112 , Aug 30 '09
I have made my last order from bn.com. I recently shifted my buying from being exclusively Amazon to bn.com because, living in Philadelphia, I noticed that I often got my order more quickly from you, and you were usually a few dollars cheaper. So ...
Read the full review
|
|
|
by chinobuster , Oct 05 '09
It was a nightmare and I will never purchase anything from them again. I ordered a textbook from them. The book came damaged and looked more like a used book then a new one. They sent a replacement book which was also damaged when it ...
Read the full review
|
|
|
by wallymarquez , Jan 05 '07
I used the Barnes and Nobles online service for the very first time, and sadly, will not use it again. I ordered some books and CD's on the 20th of December. Today is the 5th of January. I still don't have my stuff. I emailed Barnes & Nobles, a week ...
Read the full review
|
|
|
by smanik , Feb 06 '07
Barnes and noble online book store is one of the most famous online stores. It is one of my favorite websites to shop for the best books at reasonable prices. I never faced any problems placing order with this website. I am in love with this online ...
Read the full review
|
|
|
by melissaahess , Oct 05 '09
I will never ever order from Barnes & Noble again. I ordered a baby book for a gift to my sister-in-law on Sept 5th and as of Oct 5th still not here. They are refusing to refund my order, b/c it had not been over their threshold for lost. What ...
Read the full review
|
|
|
by bookshopper1 , Dec 24 '08
Barnes & Noble did not honor their commitments to me. Their Customer Service representative offered no service to me and seemed focused merely on getting me off the phone. On 18 December I ordered two "in stock" items from the Barnes & ...
Read the full review
|
|
|
by leviathan41 , Jan 28 '09
B & N uses an authorized seller called "EuroBooks." At the point of sale, the B & N site falsely states that EuroBooks ships from Elk Grove Village, Illinois. It actually shipped my order from the UK through Germany. Placed order Dec. 10, arrived ...
Read the full review
|
|
|
by Polishia , Sep 14 '07
BN.com provides good service only if you order the right book and it can be ship on time. If you order a book and realize a few minutes later, after they notify you, that your book can be ship only 3 weeks later, it is now too late to cancel the order. ...
Read the full review
|
|
|
by jibbajabba617 , Jun 19 '09
I placed an order this morning for same-day delivery in Manhattan. My order was placed at 10:50 this morning, in advance of the 11:00 AM deadline...or so I thought! Barnes and Noble sent a reply email that my order was received at ...
Read the full review
|
|
|
by gdsf , Jan 14 '07
"Fast&Free Delivery" is worse than Amazon's free shipping when it used UPS exclusively. On almost everything I ordered, BN said it "usually ships within 24 hours" - to me, ships means it is boxed up and given to the delivery person within 24 hours ...
Read the full review
|
|
|
by soling_sailor , Aug 19 '08
My order was lost in the ether somewhere after I entered my PayPal information and before I got the order verification and order number from B&N.com. B&N customer service was useless as there is a delay of 20-30 minutes before any order placed shows up ...
Read the full review
|
|
|
by lucasdude80 , Jan 03 '08
Absolutely the worst customer service I've experienced in a long time. Ordered two items before Christmas and chose "Fast & Free delivery" which should have been Dec 21/08. Their shipping/tracking was completely not working - I live an hour away form ...
Read the full review
|
|
|
by mommyginny , Sep 02 '01
Pros: easy use of site, secure checkout
Cons: No cons I enjoy shopping at this site.
I love to read. The only thing I miss about shopping on line instead of the store Barnes and Noble is there is no wonderful coffee smell. I've done some christmas shopping at this site for the last 2 years. I've never had a single problem. This site is...
Read the full review
|
|
|
by nm_shooter , Dec 17 '09
I get a late night email just now from Barnes and Noble telling me that the Nook that I ordered for my daughter for Christmas is further delayed. I ordered this thing back in early November when they promised me a Dec 11 ship ...
Read the full review
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.