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Dec 12 '09
I purchased the gloves in the wrong size. I contacted Bigfitness by phone and had to leave a message, then I contacted them by email. I was told that I could drive to them to exchange them. I didn't think it was fair to be charged a 15% restocking fee for a pair of gloves that were returned to them in the original shipping package and box. After the exchange was made I was unable to receive a receipt because the women didn't know how to use the computer, she said she would email a copy to me, which I still have not received!!! Very poor customer service!!!! I am giving these as a Christmas gift and do not know what I will do if they are incorrect, I have no receipt.
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Sep 20 '08
received as expected
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Feb 18 '08
happy with purchas
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May 01 '09
The merchandise is very good quality and the service is great. The only problem I had is the handle on the case that the Heavy Hands came in was broken. Other then that - I was very satisfied. I will shop there again.
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May 11 '08
I looked everywhere and came to this site and had it. And at a great price. I will def. come back.
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Jun 11 '07
went smooth
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Feb 19 '08
Great
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May 21 '07
items were described as sets of 2-10 lb ankle weights...but they were sets of 2-5 lb weights (total weight 10 lbs). Technically correct I guess, but they were not what I wanted, and I felt they were not described accurately. If I only wanted 5 lb weights, I could have found them much cheaper elsewhere, and the stated price was quite good for 10 lb weights.
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Jul 05 '08
I have already made another purchase from this store, and will continue shipping here because it?s so easy.
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Apr 30 '07
Very satisfied with the ordering process. Received exactly what I ordered in a timely manner
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Jan 22 '08
Item out of order so haven't rec'd it. As I'd not put an email address on the order, I wasn't contacted about the unavailability of the product. Found and purchased it elsewhere.
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Dec 05 '09
2 Revolving Stirrup Handle w/Rubber Grips for weight machine.
Ordered this product on Nov 25th. Website stated that the product is available which gives the impression that the product is in stock ready for shipping.
Received 1 handle on Dec 1st. One handle missing. No note or explanation of why? I contacted the merchant by email and they stated that the other handle was on back-order with no date of delivery. If I would have known this from the beginning I would shopped elsewhere.
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Apr 27 '07
Great!
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May 11 '08
Overall great expeirence!
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Feb 25 '08
This is the second time I've ordered from this company.this is a great company my orders have been early and intact.This is the only company I'll use from now on for online workout equipment.
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