Blockbuster Entertainment Online Store

Blockbuster online gave me a month free service for shipping me the wrong movie, repeatedly for a month. So I received 2 or 3 movies for that month. The next month the boneheads in billing raised my plan from the 2@$14.99 that I had for a year to ...

I tried Blockbuster as an alternative to Netflix. I felt dissatisfied with Netflix sending a max of three movies a week - but my experience with Blockbuster was significantly worse than that (eight movies in a month!) On top of waiting ridiculously ...

Here is the letter I sent to Blockbuster to inform them of my cancellation after months of patiently awaiting a resolution:    I have been a member since Blockbuster Online started. I have had very few complaints with the ...

I recently received an email from Blockbuster stating that as of Aug 31, I will be forced to pay 4 dollars more a month than I was before because I exchange too many movies. I complained and got this response.... ...

Blockbuster is a great store to shop at and to buy from online. Their competitors are NetFlix, Intelliflix and other online movie stores. In the store you can always find the latest movies plus older movies. Online, I like the fact that you make a list ...

I originally signed up with BlockBuster.com last year after a bad experience with Netflix.com. I found the service to be slow and movies were not sent in order from my Queue. After about a month, I cancelled my account. A few weeks ago, I received an ...

Total Access is broken. When I joined a year ago, the basic $15/month plan allowed unlimited in-store freebies when returning the mailers. It worked great, and I recommended Total Access to my friends. Three months ago, they changed the program to allow ...

I am having the same problems everyone else has had with block-bastard. They ship fast for the first 2 weeks free trial, once you have paid the they ship slower and slower. Then I canceled because of the slow service and they just stopped shipping my ...

I just canceled my Blockbuster subscription after about 3 years. I had occasional damaged discs, wrong titles or excessively long waits for them to send the next title. I complained about things a few times but found the customer service to be ...

I ordered the 4 DVDs a month plan. This was fine for a while and then I started to notice that only three DVDs were being sent out. This happened in the middle of my billing cycle. I contacted Blockbuster and they said they'd reviewed their policies and ...

Blockbuster versus Netflix... choose Blockbuster. Blockbuster is a 'too good to be true' venture but is actually a good thing in this case. On the surface, you order movies from Blockbuster, they mail them to you, you watch the movie, and then get ...

I'm appalled at the unprofessionalism demonstrated by Blockbuster Online. After 3 weeks of membership I have received the wrong disc (in the correct sleeve) two times. This results in a delay of over a week when I have no disc to replace the one shipped ...

I have always been very happy with Netflix and recently needed to place my Netflix account on hold due to financial considerations. Netflix is not expensive at $5-$10/month but certainly an unnecessary cost I could do without while waiting to begin my ...

I used Blockbuster Online for about nine months and I finally got fed up with the horrible service and switched to Netflix. Blockbuster takes four or five business days (or longer) to send me the new movies. What makes it a lot worse is the fact that ...

I had been a Blockbuster Gold Preferred whatever customer for about ten years. I signed up for the Total Access and it was only downhill from the start. The prices were raised or the services diminished month by month it seemed. I wrote and ...