Bloomingdales.com

An argument can be made that Bloomingdales may be the most recognized department store around, but however famous they may be, there are vast areas of the country that lack the fun of a department store in their locale. You'd think that...

Pros: good selection,
Cons: sterile shopping experience.

I don’t know, men shop differently than women. Men generally know what they want, and where to get it; good prices don’t generally figure into the equation. Men are done shopping as soon as they think up what to buy. Women, on the other hand, love to...

Bloomies online is a big disappointment. Average website, easy enough to navigate, easy checkout. You don't begin to see the seams unravel until AFTER you place your order, feeling confident that you've accomplished your mission. In my case, I did ...

I've both ordered and returned items on Bloomindales.com. I had a bad experience where their website told me my credit card wasn't going through, but I ended up buying 3 of the same item! Bloomindales was very helpful when I explained the problem and ...

I ordered 2 separate Ralph Lauren infant outfits as gifts and a 1 pair of shoes for myself.  I paid for gift boxes.  I had all items sent to me.I received the all of the items is one large gift box!  I needed separate gift boxes ...

You won't want to buy after reading this. I ordered furniture to be delivered. After waiting a month they told me the order would come in two different deliveries which means waiting around for two days. The first delivery after waiting 4 hours I was ...

In my online shopping experience, I have never had such a horrible experience as I’ve had with Bloomingdales.com I have read the not-so-good reviews here for Bloomingdales.com before, but when I found a designer handbag on sale for an amazing price, I ...

I ordered and received a pair of $316 shoes and shipped them back to Bloomingdales.com when they did not fit. No return label had been included in the shipment so I called Customer Service and they emailed me a USPS label I made a trip to the post office ...

PLEASE SHIP SHOES IN A CARDBOARD BOX!!!!I always have some mishap when ordering from Bloomingdales.com. Whether it be the slow shipping,lost packages or slow return process. I strongly hesitated to order this time but, I'm a shoe addict and they had the ...

Used bloomingdales.com twice.  First time was three years ago.  Received a coat order in the wrong size.  In addition to receiving the wrong size, it took a very long time to arrive.  Bloomingdales took weeks to send a return order ...

bloomingdales is my favorite store, if you can offer an online discount promo.I get discount promo only if you do store purchase. I no online shopping is more convenient nowadays, more...

Terrible online shopping experience. Bloomingdales.com charged my credit card immediately when I placed the order but then failed to send my package for two months. When I called after one month they assured me that the package was on its way. When I called a second time they said that there was a "system error" and that the purchase could not be filled. I asked that my credit card be credited immediately but they said that it could only be done after another 7-10 days passed. No other online merchant I've dealt with charges until a purchase has been shipped. Bloomingdales.com has the worst charging/shipping policy online.

This review is about bloomingdales.com, which the store claims is a completely different company than the brick-and-mortar version of this department store. The customer service department was absolutely no help when I called them, but fortunately all of my orders so far have been correct so I havent had to return anything. Delivery time when I placed my order was weeks away but the item arrived within a few days. I recommend Saks.com anyday over this site as far as keeping you posted on order shipment, expected delivery and tracking information, but the selection is great for Juicy Couture items, which is what I am usually buying. I have noticed that their stock is sometimes so limited that even tho it just showed up online, by the time you get it in your cart and try to check out, the item is no longer available. Yet it shows online again the next day. I think they are up to something odd with their stocking practices.

I placed my order and two days later they cancelled the order stating I did not give an accurate telephone number which was not true not to mention this was my second order using the same profile with an address and phone numbers and that order was not cancelled. I called to reinstate the order and when the order was reinstated they charged me double the price. I am still trying to get my money back. And when you call for help you receive terrible customer service. I had to hang up and call back to speak with someone else because the first rep. was sassy and snapping at me and not apologetic for bloomingdales error.

I ordered an extremely expensive bedroom set from Bloomingdale's. I was very happy when I called that the set had arrived. However,the delivery date was 2 weeks out. Then, the day of the delivery, no hardware to put the bed together. This means I have no bed, no where to sleep. Also, all of my clothes are in bags and boxes because I had to take them out of my old furniture which I got rid of for the new furniture. Then, the deliver company says that the driver can't get the hardware to me because she needs to correct her paperwork. I told her, "forgive me if I don't care about your paperwork. I don't have a bed to sleep on." I got better service from Levitz. Never again. Thousands of dollars for this aggravation? Don't do it. I'm about to cancel my order and then I don't know what I'll do. Thanks, Bloomingdale's, for doing the one thing you do so poorly.