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Blue Nile Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 1039 customers

A message from Blue Nile Online Store:
Blue Nile now ships to Canada. The following items can only be shipped to Canada: Loose Diamonds, Build Your Own Engagement Ring, Build Your Own Earrings, & Build Your Own Pendant. To place an order, please call 1-888-565-7609.
  
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Showing 1-20 of 101 reviews Page 1 2 3 4 5 6   Next
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Overall Rating:Store Rating: 1.0
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Horrible order cancellation experience

by , Dec 11, 2012
(Not Yet Rated)
On the morning of 12/5/2012 I ordered a ring. A few hours later I called Blue Nile to cancel the order. I was told the payment would be immediately cancelled. Around 8pm on 12/5/2012 I received a shipping notice that my ring had shipped! I thought maybe ...
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Overall Rating:Store Rating: 5.0
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Good Store

by , Jan 31, 2012 Rated a Helpful Review
I'm not sure why there are so many bad reviews on Blue Nile lately.  I've bought here a few times over the past 2 years and everything has been really good.  I've needed to call customer service once, and they were helpful and took care of my ...
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Overall Rating:Store Rating: 1.0
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Beautiful ring. Crooked setting. Horrible quality control.

by , Dec 10, 2011 Rated a Helpful Review
My fiancé purchased my ring using Blue Nile. He was very pleased with the overall ease and the no hassle shopping experience.  However, when we received the ring, the setting was crooked.  We never would have selected this ring had we ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service and defective product!

by , Sep 26, 2011 Rated a Very Helpful Review
My shopping experience with BlueNile, especially their customer service, was/is horrible.I purchased an Opal and diamond ring in 18k white gold for my wife for Mother's Day 2011, it's our new sons birthstone. Everything went fine with the transaction ...
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Overall Rating:Store Rating: 4.0
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~~ Blue Nile :: Jewelry Backed by Exceptional Customer Serivce ~~

by , Mar 2, 2011 Rated a Very Helpful Review
I love jewelry and Blue Nile just fuels my addiction.  It's one of my favorite websites; sometimes I just randomly go there to look through their jewelry.ProductsBlue Nile carries a wide variety of jewelry.  They have very ...
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Overall Rating:Store Rating: 2.0
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Wont shop here again

by , Nov 29, 2009 Rated a Helpful Review
I decided to order from Blue Nile because of the positive reviews. I was very excited to find a lovely wedding band that was reasonably priced. Now I am irritated and unhappy with Blue Nile. My mother decided to purchase the weddings bands for my ...
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Overall Rating:Store Rating: 5.0
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Great selection of diamonds of good quality!

by , Sep 30, 2009 Rated a Helpful Review
I had bought a stone diamond and diamond ring at Blue Nile. I love the store. it was fun to pick the ring and very easy to understand qualities and difference between different diamond options. The site is very educational and I took time to learn ...
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Overall Rating:Store Rating: 5.0
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Diamond in the rough!

by , May 20, 2008
(Not Yet Rated)
I am very pleased with the diamond engagement ring I bought from blue nile (as is my fiancee) as well as the service I've received. I made a few mistakes in the ordering process (changed mind on where to ship after it was shipped, chose wrong ring size, ...
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Overall Rating:Store Rating: 5.0
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Extremely Happy and Would do Business Again

by , May 16, 2008 Rated a Helpful Review
Fast Delivery, Diamond better than expected, and overall...very satisfied. I looked and looked and you can't beat this price. The quality of the diamond looked awesome and I verified the certificate on the AGS website which enables you to enter the ...
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Overall Rating:Store Rating: 5.0
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Very pleasant, hassle free.

by , Nov 28, 2007 Rated a Very Helpful Review
I recently purchased a ½ CT.TW diamond stud earring for my wife from Blue Nile. I decided on buying the stud earring from Blue Nile after paying a visit to quite a few Jewelers near my home and finding out that the earring that matches with the one on ...
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Overall Rating:Store Rating: 1.0
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Disgusted with this awful company!

by , Oct 22, 2007 Rated a Helpful Review
My 18k white gold ring has turned yellow after only two months. Blue Nile has jerked me around and I am sick of it and dont know what to do. Please help. I dont want to give them anymore money. Does anyone have a similar experience and want to do ...
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Overall Rating:Store Rating: 5.0
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A great place to purchase your diamond.

by , Oct 2, 2007 Rated a Helpful Review
I am absolutely 100% satisfied with my decision to purchase my diamond ring from Blue Nile.com. I’ll admit at first I was a bit skeptical about buying a diamond ring on-line so I checked with the BBB on-line and a few other website’s to make sure Blue ...
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Overall Rating:Store Rating: 5.0
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Good quality diamonds at deep discounts. Forget the local jeweler!

by , Jul 26, 2007 Rated a Very Helpful Review
I ordered the diamond online on Monday afternoon, had my bank wire the money Tuesday morning, and got the diamond Wednesday morning. That's pretty quick service, and I saved $80 with the bank wire (after deducting my bank's $15 wiring fee). I read ...
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Overall Rating:Store Rating: 4.0
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Great prices and selections for loose stones

by , Feb 23, 2007 Rated a Very Helpful Review
As many future fiancés, I took a crash course in diamonds before purchasing a ring. I first went to Blue Nile for information about shapes, grading, and prices. I then went to brick-and-mortar stores to be able to see a selection in person. I even had a ...
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Overall Rating:Store Rating: 4.0
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Great diamond selection. Post purchase support is so-so.

by , Dec 26, 2006 Rated a Very Helpful Review
So you’ve decided to pop the question. You’ve gone online and looked at few things about diamonds. You were smart enough to figure out roughly what she’d want and you’ve gone to various shops and seen dozens of diamonds. As this is a once in a ...
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Overall Rating:Store Rating: 5.0
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Blue Nile saves you money....Great site!!

by , Dec 2, 2006 Rated a Very Helpful Review
I got word about Blue Nile via my fiancee through her friend. I was told Blue Nile sold choice diamonds at prices way lower than local jewelers. At the same time, I was apprehensive about buying actual jewelry from an Internet store due to probable ...
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Overall Rating:Store Rating: 2.0
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Treated terribly as a result of their poor workmanship, stay away

by , Nov 13, 2006 Rated a Very Helpful Review
Terrible customer service and quality of band! I bought my fiancee an engagement ring from Blue Nile two months ago. It wasn't an inexpensive ring and I got the setting and band in platinum for durability. The ring is beautiful and we received several ...
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Overall Rating:Store Rating: 1.0
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Awful

by , Sep 28, 2006 Rated a Very Helpful Review
My fiance bought my engagement ring on Blue Nile. It is a diamond solitaire, and when it arrived the stone was LOOSE in the setting - which is NEVER supposed to happen in a new ring. I called them and they said I should send the ring back to get it ...
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Overall Rating:Store Rating: 5.0
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Flawless (ID) Engagement Ring Purchasing Process

by , Aug 16, 2006 Rated a Very Helpful Review
My experience with Blue Nile was flawless. I never had bought a piece of jewelry before, nonetheless a diamond engagement ring. They provided excellent education about diamonds and how to choose the right one, while balancing quality and value. The ...
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Overall Rating:Store Rating: 3.0
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Great diamonds, crappy bands

by , Aug 5, 2006 Rated a Very Helpful Review
I chose Blue Nile to be the place where I purchased my engagement ring for my now wife. I will keep this short a simple for everyone. Blue Nile has some of the best prices you can find in the United States. Since they have no stores around the ...
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Showing 1-20 of 101 reviews Page 1 2 3 4 5 6 Next

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Showing 1-15 of 948 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 64   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 5, 2014
(Not Yet Rated)

I love the quality of the merchandise at this site. The charms for their...
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Overall Rating:Store Rating: 5.0
 
Apr 4, 2014
(Not Yet Rated)

Customer Service: beyond excellent. Product Value & Quality: beyond excellent....
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Overall Rating:Store Rating: 5.0
 
Mar 31, 2014
(Not Yet Rated)

Very user friendly website, great selection. Wonderful experience for such a...
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Overall Rating:Store Rating: 5.0
 
Mar 18, 2014
(Not Yet Rated)

blue nile has a very nice selection of jewelry in every price range
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Overall Rating:Store Rating: 5.0
 
Mar 17, 2014
(Not Yet Rated)

I love the quality and the unique designs of Blue Nile Jewelry, and the prices...
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Overall Rating:Store Rating: 4.0
 
Feb 24, 2014
(Show)

I have purchased a few items on Blue Nile and been very satisfied.
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Overall Rating:Store Rating: 4.0
 
Feb 24, 2014
(Show)

As noted I have had good results w/ most of the items I have bought. I find...
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Overall Rating:Store Rating: 4.0
 
Feb 23, 2014
(Show)

lovely earrings,worth the sale price.
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Overall Rating:Store Rating: 5.0
 
Feb 22, 2014
(Show)

This was my first experience with Bluenile.com and it was excellent!
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Overall Rating:Store Rating: 5.0
 
Feb 21, 2014
(Show)

Great shop, nice produce
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2013
(Show)

shopping at blue nile was much too easy. loved it.
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Overall Rating:Store Rating: 5.0
 
Nov 6, 2013
(Show)

Good
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Overall Rating:Store Rating: 4.0
 
Oct 18, 2013
(Show)

Good transaction
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Overall Rating:Store Rating: 3.0
 
Oct 11, 2013
(Show)

The product displayed on line was deceptive because it didn't show actual...
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2013
(Show)

My purchase was received in good condition on time. The ring was too small,...
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Showing 1-15 of 948 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 64 Next