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Botach Tactical Online Store

Overall store rating:  Store Rating: 1.5
Reviewed by 77 customers
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Showing 1-15 of 96 reviews Page 1 2 3 4 5 6 7 - View all   Next
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Overall Rating:Store Rating: 5.0
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Botach rocks in my book!

by markiavelliNew Member, Jan 25 '12
Despite mixed reviews I researched Botach Tactical further. They are a big company, based on the concept of making many, many sales by offering lower prices. The Wal-Mart of tactical gear, so to speak. They deal in very high volumes and I'm certain get ...
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Overall Rating:Store Rating: 1.0
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I have repeatedly been completely unsatisifed with their customer service and inventory.

by from98327, Nov 21 '11
Botach is definitely the worst supplier/retailer for firearms and tactical related gear.  Sure, they have great prices advertised.  Sure, they have 110% price guarantee.  Sure, they advertise thousands products on their website.  But, ...
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Overall Rating:Store Rating: 1.0
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Botach Tactical = CROOKS!

by sgt2519, Mar 11 '11
Unprofessional, dishonest and borderline criminals.  That's where Botach lies in the world of retailers.  This is one of the worst tactical supply stores I've ever had the displeasure of doing business with.  I'm not one to make snap ...
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Overall Rating:Store Rating: 1.0
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Good luck getting service

by prbcpa, Mar 09 '11
I've ordered from Botach Tactical probably half a dozen times. The first two to three times I had no problems whatsoever, and all of a sudden it's been a complete nightmare and going downhill faster and faster.  Problems experienced include: a) ...
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Overall Rating:Store Rating: 1.0
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CS emails ignored until you ask to cancel, then they'll ignore that.

by e1337, Oct 09 '10
Long story short:10 days passed without any kind of status update or order processing. After sending numerous emails requesting an update I requested to cancel. Only when I asked to cancel the order did someone get back to me. Even still, the person ...
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Overall Rating:Store Rating: 1.0
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Low prices do not make up for their complete lack of professionalism!

by carmy14, Apr 19 '10
Unbelievable!! I placed an order with them 3 weeks ago, i get an email saying it will be on backorder for a month, so i go ahead and cancel my order. 4 days later i see a charge for approx. $250 and immediately call BOTACH.... no response. No returned ...
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Overall Rating:Store Rating: 1.0
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As bad as possible - their inaptly named "customer service" is nonexistent.

by merrymonkster, Nov 04 '09
I ordered several products from Botach. I've ordered in the past and had no complaints.  My current order shows that it was shipped on October 28.  The UPS Tracking number shows that it was billed for shipping, but the package - if ...
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Overall Rating:Store Rating: 1.0
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I do not recommend ordering online from www.botachtactical.com.

by seastar08, Sep 30 '09
Like many other customers of Botach Tactical, I placed my first order before discovering the many, many complaints logged by other customers at Epinions and other sites. I placed an order early in the morning, on a Tuesday (9/30/09). I received a ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE EXPERIENCE!

by chichia, Mar 18 '09
HORRIBLE EXPERIENCE! I had originally placed this order, but I cancelled it shortly thereafter as we didn't have the appropriate funds for such a purchase.  I was ensured that it was cancelled, but received no confirmation, nor confirmation ...
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Overall Rating:Store Rating: 1.0
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Total Scam

by experience101, Jan 22 '09
I placed my order on December 11, 2008, which processed immediately and my credit card was charged.  I also paid for expedited shipping to make sure my item would arrive before the holidays even though Botach assured me it would arrive standard by ...
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Overall Rating:Store Rating: 1.0
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Terrible!

by m1e1b1s1, Dec 10 '08
The absolute WORST company I have EVER dealt with.  Purchased boots for my husband, not inexpensive I might add.  Never any communication from the company.  I called all week, and could not get through to anyone.  I emailed, not any ...
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Overall Rating:Store Rating: 1.0
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Botach = 281 complaints at BBB in last 36 months: AVOID THEM AT ALL COSTS!

by jmgjmg, Nov 17 '08
Summary of events: 10Oct08- I place an order with Botach 16Oct08- I email Botach asking for a status on the order 17Oct08- Botach emails me that the items are on backorder, they should receive them shortly and will send me shipping information as soon ...
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Overall Rating:Store Rating: 1.0
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Worst experience ever, they steal from our troops for God's sake!

by drenman, May 08 '08
This place has some of the worst customer service I have ever had. As a small business owner with 100% positive feedback on ebay, I can tell you that I have now idea how they stay in business. You get sucked in by a close out price, and then you have ...
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Overall Rating:Store Rating: 1.0
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Shop elsewhere. Poor customer service. NOT WORTH THE AGGRAVATION !

by nocheating, Apr 07 '07
I have been to the brick and mortar location in Los Angeles and purchased several items in person, although the business is not set up as a retail store type of establishment. The front door is always locked; there is no sign street side; and there is ...
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Overall Rating:Store Rating: 1.0
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Cut out the middleman and just flush your money down the toilet.

by capine, Mar 20 '07
I ordered a pair of duty boots (I am a police officer) from Botach on 12/27/06. When they had not arrived by the second week of January 07, I called customer "service", and was told "Oh, someone forgot to tell you, those are back ordered." I was told the ...
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Showing 1-15 of 96 reviews Page 1 2 3 4 5 6 7 - View all Next