Botach Tactical Online Store

HORRIBLE EXPERIENCE! I had originally placed this order, but I cancelled it shortly thereafter as we didn't have the appropriate funds for such a purchase.  I was ensured that it was cancelled, but received no confirmation, nor confirmation ...

This place has some of the worst customer service I have ever had. As a small business owner with 100% positive feedback on ebay, I can tell you that I have now idea how they stay in business. You get sucked in by a close out price, and then you have ...

I placed my order on December 11, 2008, which processed immediately and my credit card was charged.  I also paid for expedited shipping to make sure my item would arrive before the holidays even though Botach assured me it would arrive standard by ...

Summary of events: 10Oct08- I place an order with Botach 16Oct08- I email Botach asking for a status on the order 17Oct08- Botach emails me that the items are on backorder, they should receive them shortly and will send me shipping information as soon ...

The absolute WORST company I have EVER dealt with.  Purchased boots for my husband, not inexpensive I might add.  Never any communication from the company.  I called all week, and could not get through to anyone.  I emailed, not any ...

ordered products. got them and they did NOT work. called. I was told there couldnt be that ALL the items didnt work. I was asked if i used the correct ammo size. i asked for EXCHANGE and was offered to "keep them if you want" with no exchange. i ...

I made the mistake of ordering from Botach. I received a prompt confirmation of my order and that is the last I heard from the company. I gave them 3 weeks and then started calling them and emailing them with no response from Botach. They never answered ...

I ordered some a half dozen items from Botach and I have to admit the prices were great. After a month and nothing had arrived, I sent an email. I tried to call several times but they were closed during the middle of the week. I don't know if it was ...

They are advertising Scott M-95 filters on sale, then they ship the less expensive Scott MPC+ filters and claim it is the same...

Every comment about this company is true, their customer service is ridiculous and if you order from them, plan on not receiving your items. I placed an order 5/30 and asked it to be shipped 2nd day. Five days later the order hadn't been updated to show ...

Can't get them after a week to provide a UPS Tracking number. Can't get them to indicate if my order ...

I ordered boots and gear from Botach about 4 years ago and thought that the horrible experience was a fluke. Unfortunately, it wasn't. I have recently ordered another group of items and discovered (through literally hours of effort) that one of the ...

THE WORST. I ordered a pair of Gauntlet Gloves from them. Their website said it will ship in 4-7 days. 2 weeks later I received an email the it will be shipped. It never arrived. It has been 1 month and I call 2 times a day. I only got to speak to a human once. She said that UPS will call me ASAP. They never called and she never called them. I found out from UPS, whom told me that they had never heard from them. My questions are, where are my gloves or where is my $32.00???! They are the WORST EVER!!!

I placed an order with Botach for a Pelican Rifle case. At first, I was unable to get ahold of a live operator, so I ordered online with a credit card, 2 weeks later my case finally showed up and it was the wrong case.

6 hours and maybe 20 calls later I finally was able to get ahold of a live operator who passed me over to another operator who passed me over to another operator.

Customer Service is virtually non-existent at Botach. I would save my $$$ and buy from a company who doesn't see it's customers as an inconvenience.

Two weeks ago I ordered a flashlight for my detective agency from Botach and some additional equipment from another LA police gear company. Both orders were placed on the same day and both were delivered the same day by the same ups truck. I have no complaints.