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BuyCostumes.com

BuyCostumes.com

Overall store rating:  Store Rating: 4.5
Reviewed by 4114 customers

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Showing 1-20 of 39 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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Horrible, I've never received worse customer service.

by , Oct 27, 2013 Rated a Very Helpful Review
I have never received such horrible customer service from any company than BuyCostumes.com. They sent me an email promotion for 25% off, when I clicked the redeem now link in the email it only applied a 20% off promotion. As I work for a sales ...
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Overall Rating:Store Rating: 4.0
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Great site to buy but the customer service isn't great.

by , Oct 11, 2012 Rated a Very Helpful Review
I seen this site being advertised online quite a bit, but I usually just buy my costumes on ebay. This year the costume I wanted, I needed to pre order so I went with this site due to it's popularity. Pre ordering the costume was pretty easy. I emailed ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE SERVICE

by , Nov 10, 2011 Rated a Helpful Review
FALSE ADVERTISING ON SHIPPING TIMELINES and terrible experience with customer service to correct their error!I ordered a costume on Wed Oct .26 because they advertised delivery BEFORE Oct 31st (not the day of) if I ordered that day ...
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Overall Rating:Store Rating: 4.0
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BuyCostumes: Impressive Selection, Comparable Prices, On-Time Shipping

by Freak369 is a Top Reviewer on Epinions in Online Stores & Services, May 11, 2011 Rated a Very Helpful Review
There are times when online shopping is a necessity. It has nothing to do with convenience or finding an amazing deal – it usually has to do with not being able to find it locally. That was how I came to deal with ...
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Overall Rating:Store Rating: 1.0
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horrable customer service, enough said.

by , Oct 27, 2009 Rated a Helpful Review
I would not suggest anyone consider buycostumes.com.  I placed an order for my wife's costume two weeks ahead of halloween but the order was cancelled without any notification.  my costume which I ordered at the same time on a different site ...
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Overall Rating:Store Rating: 4.0
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A pleasant experience, and very quick shipping!

by , Oct 9, 2009 Rated a Very Helpful Review
I've had nothing but pleasant experiences from shopping online at http://www.buycostumes.com. I've only ever used them for Halloween, but you can use them for Birthday-Party Supplies and other times of the year. But I think their biggest boom of visitors ...
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Overall Rating:Store Rating: 5.0
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Think Halloween! Shop @ Buycostumes.com

by , Sep 15, 2009 Rated a Very Helpful Review
I shopped at Buycostumes.com last year and this year for Halloween costumes for the kids. I have also purchased a few costumes just for our dress up trunk that the kids like to play with. The prices are good. The customer service is top notch. I have ...
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Overall Rating:Store Rating: 5.0
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Got Costumes? Try Buycostumes.com

by , Sep 17, 2008 Rated a Very Helpful Review
Well, Halloween is just around the corner, so you know what that means- costumes. Several years ago I bought one of those costumes off the shelf at Wal-Mart and boy was I sorry I did. The thing was so cheap and junky and seems like we had to wear 2 ...
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Overall Rating:Store Rating: 1.0
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Horrible service to correct their delivery error

by , Oct 29, 2006 Rated a Very Helpful Review
I had purchased from BuyCostumes.com in the past with satisfactory results so went online with my triplet daughters to get their new costumes for 2006. They picked the elf fairy costumes each. I put in the same address for delivery that I had used in ...
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Overall Rating:Store Rating: 1.0
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Terrible Shipping & Receiving Departments!

by , Dec 26, 2005 Rated a Very Helpful Review
I have only shopped there ONCE and will never shop there again. Why? I ordered my Halloween costume from them about a week and a half before Halloween and asked for expedited shipping. They delivered to me a MENS costume instead of a LADIES! So ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY FROM THEM! FISHY DEAL! DID NOT RECEIVE PRODUCT AND PROBABLY NEVER WILL!!

by , Oct 26, 2004 Rated a Very Helpful Review
entered my order for a Halloween Costume on October 7th. The site said all orders would be processed within 2-3 days of order, shipping takes 6-10 days. It has now been 19 days (almost 3 weeks) and though they charged my credit card, I still haven't ...
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Overall Rating:Store Rating: 1.0
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DON'T BUY FROM THEM! Don't ship on time for in stock items! TRICKY PEOPLE!

by , Oct 15, 2004 Rated a Very Helpful Review
I will never buy from them again! Their Halloween Policy is sneaky! I placed my order on Oct 1. It says the costume is in stock! So I ordered it. I waited for over a week, check status online, but it hasn't been shipped! Then they tell me that there was ...
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Overall Rating:Store Rating: 5.0
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Great store, easy shopping. Thank you!!!

by , May 19, 2003 Rated a Helpful Review
Ordered a costume for my friend's little girl's birthday, and wanted to get something different. They certainly had all the princess and fairy stuff I needed. Everything went well, and when I called to check on my order, they were really...
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Overall Rating:Store Rating: 1.0
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Terrible customer service

by , Oct 25, 2002 Rated a Helpful Review
The customer service at buycostumes.com is horrible. I ordered a costume for Halloween on 10/8. Their website claims that orders are shipped in 3 days. A week after ordering I noticed that my costume had not been shipped so I emailed their customer...
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Overall Rating:Store Rating: 5.0
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Buy Costumes ~ Halloween, Dance, Dress-Up, Just Because!!!! BuyCostumes.com

by , Aug 28, 2002 Rated a Very Helpful Review
What does Bill Clinton, Tinkerbell, Clowns, Darth Vadar, and Barbie have in common? You can find costume paraphernalia for them and much more at BuyCostumes.com. This costume funhouse isnít reserved for October 31st ~ Halloween. Rather, they...
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Overall Rating:Store Rating: 1.0
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Terrible
by ,Oct 30, 2013
(Show)
Terrible Experience. Ordered costume on October 23 for my 9 month of daughter. "Guranteed " to get here today October 30. Didnot get here and buycostumes.com said it will get here tomorrow (Halloween) by 8pm. When I told them that would be too late for
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Overall Rating:Store Rating: 1.0
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Do not buy if you are not in the USA.
by ,Dec 11, 2012
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I bought 5 costumes from them.One costume came with one of the items in the wrong size. Initially they offered to refund $5 (out of a cost of $40). This was not useful, as the costume would not be complete. They also said I could send it back and
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Overall Rating:Store Rating: 1.0
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Worst Customer Service
by ,Nov 23, 2012
(Show)
The delivery speed and order accuracy was satisfactory.  Customer service on the other hand was one of the worst experiences I've ever had.  BuyCostumes.com does not stand behind their Price Match Guarantee.  I spoke with a live
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Overall Rating:Store Rating: 4.0
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Buycostumes.com has excellent customer service and order arrived right on time!
by ,Oct 26, 2012
(Show)
I had an outstanexpire experience with buycostumes.com. I am a very careless person, and after loosing my order number 3 times, there were very helpful in helping me retrieve it. customer service was very prompt and efficient and my costume arrived right
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Overall Rating:Store Rating: 1.0
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Terrible experience, shipping "guarantees" not what they seem.
by ,Oct 25, 2012
(Show)
Purchased over $200.00 in merchandise (all in-stock) and paid extra for the "express shipping". BuyCostumes.com took 3 business days to start the shipping process (says on site same day if purchased by 2pm central) and when contacting customer service I
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Showing 1-20 of 39 reviews Page 1 2 Next

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Showing 1-15 of 4,105 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Oct 30, 2014
(Not Yet Rated)

After placing my order after you were closed, I realized that the...
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Overall Rating:Store Rating: 3.0
 
Oct 29, 2014
(Not Yet Rated)

I probably could have picked the costume up myself . It was rerouted to the...
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Overall Rating:Store Rating: 5.0
 
Oct 28, 2014
(Not Yet Rated)

Excellent service with good product explanations.
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Overall Rating:Store Rating: 5.0
 
Oct 28, 2014
(Not Yet Rated)

Great variety. Great size chart. Great prices. Great service.
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Overall Rating:Store Rating: 5.0
 
Oct 27, 2014
(Not Yet Rated)

It was easy to navigate website. Selection was good. Found exactly what I...
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Overall Rating:Store Rating: 5.0
 
Oct 27, 2014
(Not Yet Rated)

I am very happy with the product and prompt service.
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Overall Rating:Store Rating: 5.0
 
Oct 23, 2014
(Not Yet Rated)

.
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Overall Rating:Store Rating: 5.0
 
Oct 22, 2014
(Not Yet Rated)

Super fast shipping and great quality. Items were exactly as described....
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Overall Rating:Store Rating: 2.0
 
Oct 20, 2014
(Not Yet Rated)

I ordered the costume in a 4/5. When it was delivered it was a 10/12. I called...
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Overall Rating:Store Rating: 5.0
 
Oct 17, 2014
(Not Yet Rated)

100 % satisfied
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Overall Rating:Store Rating: 4.0
 
Oct 14, 2014
(Not Yet Rated)

All went well. The quality of the product exceeded my expectations.
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2014
(Not Yet Rated)

great
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Overall Rating:Store Rating: 5.0
 
Oct 5, 2014
(Not Yet Rated)

I always enjoy shopping at buy costumes, and I love their review section.
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Overall Rating:Store Rating: 5.0
 
Oct 3, 2014
(Not Yet Rated)

only bad thing is the constant e-mails I now receive
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Overall Rating:Store Rating: 4.0
 
Sep 29, 2014
(Not Yet Rated)

I have purchased from them before and not had a bad experience.
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