CarParts.com

The price was good on the item I was looking for, and the FREE SHIPPING on orders over $29.00 "This day only" made me order right away, as I was working my way through the process I kept looking for a box to enter the discount code, "SAVE" and backed up ...

I was in search of finding some performance parts for my car, however after I found the exact parts I wanted I could not find a place that sold them. I found them on carparts.com though. The part I was looking for was a muffler by BULLET. Carparts.com...

Pros: You don't have to get up and go to the store
Cons: Prices are not low, slow order fulfillment, poor customer service, errors

I guess it’s CarParts.com bashing time. I see two other reviews about Carparts.com here with one and two stars. I give CarParts.com one star and here is why...

I needed parts for my car – a new gas tank cap and windshield wipers. Since...

Pros: wide selection of products
Cons: loooooong wait for delivery

This site offers a great selection of products. However, if you want something in a hurry, use another site. Emails to customer service receive only a computer generated stock response. Even their estimate of shipping dates via UPS was wrong,the shipment...

Pros: Selection
Cons: Horrible order fulfillment, Customer service is sub-par

I've become a proponent of online shopping over the past 5 years I've been online. So when I got an email offering a special discount to CarParts.com, I was interested. I needed new bushings for the lower control arms of my beloved 1993 Saturn SL2, so...

Horrible service ordered parts for 90's gm motor recieved 2000's ford part. Way overpriced on shipping and "handling" (whatever that is).Cheap parts but they just make it up expensive shipping . Paid $20 for shipping recieved 2 parts in 2 separate $4

Their prices are sometimes ok, but their customer service is by far the worst ever. I was placing an order in the evening, the next morning when looking over the invoice I noticed I got the wrong part. I immediatly contacted them to cancel the order.

I purchased a set of struts for my Jaguar that showed to be in stock on the website.  Carparts charged my credit card and showed the items had shipped but two days later I get an email from carparts (in broken English) that the struts were out of

The people at the warehouse need to pay attention!!I ordered 6 items 4 of which showed up the other 2 had problems, I received the wrong brand air filter for a HONDA!! considering I was ordering through automated website in Volvo parts,the Honda part#