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CarsDirect.com

CarsDirect.com

Overall store rating:  Store Rating: 3.5
Reviewed by 116 customers

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Showing 1-20 of 125 reviews Page 1 2 3 4 5 6 7   Next
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Overall Rating:Store Rating: 5.0
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Long term excellent service and price.

by , Sep 22, 2013 Rated a Helpful Review
I first purchased a car through CarsDirect.com in 2000.  The service was excellent, the price was substantially below anything I could find at a dealership.  They even delivered the car because my wife was about to deliver our child!  I ...
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Overall Rating:Store Rating: 5.0
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Extremely satisfied.

by , Nov 28, 2012 Rated a Very Helpful Review
I was hesitant to use an online site to purchase a car.  However, in an attempt to save time, I decided to browse through the CarsDirect website to see what it offered as far as new and used cars.  I was surprised at how easy the site was to ...
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Overall Rating:Store Rating: 4.0
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No Stress.

by , Aug 2, 2010 Rated a Helpful Review
It's actually pretty cool. It's almost like priceline for cars, but you don't have to give your credit card up front. You tell them what a you want, and they search through a network of dealers to find the lowest priced car with the options you want, ...
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Overall Rating:Store Rating: 2.0
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Good price, adequate sales, lousy follow up and service.

by , Jul 28, 2009 Rated a Very Helpful Review
Good price, quick to make the sale, gone long gone after the close.  I bought an '09 Nissan Pathfinder through carsdirect.com.  I was in a bit of a hurry, as I was replacing a dead '01 Quest for a hang gliding trip to Yosemite one week ...
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Overall Rating:Store Rating: 5.0
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Excellent, Fast, Professional Service

by , Jul 5, 2008 Rated a Very Helpful Review
This was a little over three years ago. I was moving from NYC to southern California. While still in NYC, on a Monday I selected the car I wanted and submitted an order through carsdirect.com. I was contacted immediately, arranged payment, obtained ...
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Overall Rating:Store Rating: 5.0
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I will not buy from a dealership again. Carsdirect was awesome.

by , May 2, 2007 Rated a Very Helpful Review
I am extremely happy with my experience at Carsdirect.com for the following reasons: 1- I was able to "window shop" for months until the right price came along (important because I am at home with my infant). 2- Carsdirect had a much lower guaranteed ...
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Overall Rating:Store Rating: 2.0
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CarsDirect.com: A Different Set of Aggravations

by , Mar 10, 2007 Rated a Very Helpful Review
I've purchased (& helped purchase) five cars in my life, and it was always at a dealer. 1. My first purchase (Isuzu) was pretty horrible: bald-faced lies, pressure, the works. That particular dealer closed its doors three months after my purchase. ...
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Overall Rating:Store Rating: 1.0
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NOT What Internet Shopping Is Meant To Be

by , Jan 26, 2007 Rated a Helpful Review
I tried to buy a car through CarsDirect because I desperately needed a car in a hurry. My order was handled by 4 different reps who could not agree on the MSRP for 10 days. My time was running out. Finally I got a call from their finance manager who ...
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Overall Rating:Store Rating: 4.0
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Excellent source of information, good people, but a little slow if you're in a hurry

by , Dec 21, 2006 Rated a Very Helpful Review
After visiting a dealer and being quoted over $20,000 for a Nissan Altima 2.5S; I decided to surf the web looking for a better deal. I found the Cars Direct website, and priced out the care I wanted at $18,250; so I decided to try their service. ...
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Overall Rating:Store Rating: 2.0
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Was good, now a has been.

by , Nov 6, 2006 Rated a Very Helpful Review
The first time I used CarsDirect was in April of 2002. I had also purchased our home at that time as well and my aging 1994 Ford Escort with 184,000 on the clock needed replacing. I was short on time what with moving and prepping our house for moving ...
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Overall Rating:Store Rating: 5.0
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Excellent experience, great price, even got us top dollar on our trade!

by , Sep 5, 2006 Rated a Very Helpful Review
I just traded in my 2004 Toyota Sienna for a 2006, using CarsDirect.com. It was easily the best car buying experienc of my life. To begin, I knew that Toyota was offering a special $1500 rebate this Labor Day weekend, which was $500 than they've been ...
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Overall Rating:Store Rating: 2.0
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Not worth it.

by , Aug 12, 2006 Rated a Very Helpful Review
Went to CarsDirect to find my new Chevy Impala but wasn't impressed, as the 'vehicle expert' on the other end was simply searching the Chevrolet website for inventory. Now, I don't know much about cars, but after researching this vehicle for about a ...
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Overall Rating:Store Rating: 4.0
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I would recommend carsdirect, but make sure you have your guard up.

by , Jun 28, 2006 Rated a Very Helpful Review
We just completed our first purchase through carsdirect. I'm not going to say it was 100% wonderful, but it was a great way to buy a new car. If you want to avoid the dealership game, than this website is for you. It was a very easy transaction, and ...
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Overall Rating:Store Rating: 2.0
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Useful, but I'm glad I did my own shopping

by , Apr 4, 2006 Rated a Very Helpful Review
Based on my recent car buying experience, I can’t quite recommend Carsdirect, although they can be useful. Let me explain. I first priced a Subaru Forrester 2006 with Carsdirect.com, and got what looked like a good price (similar to Edmunds.com True ...
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Overall Rating:Store Rating: 1.0
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Poor sales experience, deceptive price. Little relation to website.

by , Jul 8, 2005 Rated a Very Helpful Review
Cars direct has a very good website. Can quickly get a price for a new vehicle, complete with options. Can also get tradein valuations online. However, service after attempting to order from CarsDirect falls far short. In my case I specified exactly ...
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Overall Rating:Store Rating: 5.0
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The best car buying experience I've ever had!

by , Jun 16, 2005 Rated a Very Helpful Review
I **HATE** buying a car. Something that should be really fun and exciting was usually about as pleasant as a root canal--in fact, less so. I have been lied to and ripped off in the past--and as a woman, I never felt like I could let my guard down for one ...
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Overall Rating:Store Rating: 1.0
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Did not save money cost me more. Go to the dealer directly

by , Jun 3, 2005 Rated a Very Helpful Review
I went through CarsDirect to purchase my 2005 Accord from Open Road Honda a Ryan automotive dealership in Edison NJ. My experience has been a nightmare. Believe me people you are better off contacting the dealer directly and pay attention to the comments ...
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Overall Rating:Store Rating: 3.0
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Use it only to research, locate and arrange a new car purchase

by , May 18, 2005 Rated a Very Helpful Review
I was paying cash for a new car, the only complication was a trade-in. I knew I was going to get screwed by doing that but my wife didn't want the hassle of selling privately. First problem - the 'we'll match any price quote you get from a dealer' was ...
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Overall Rating:Store Rating: 4.0
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Great place to shop for new car and very good prices too...

by , Mar 5, 2005 Rated a Very Helpful Review
Purchased new Camry through them. Pros: + Great customer service. Dealt with multiple reps. at carsdirect to take care of the deal. The email/phone response from them was fairly prompt. + Matched (and beat some part of offer from) local dealer's ...
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Overall Rating:Store Rating: 5.0
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My most pleasant car-buying experience in over 20 years (9 cars).

by , Feb 17, 2005 Rated a Very Helpful Review
I started with the notion that I would print out the CarsDirect price sheet (for a 2005 Honda Accord EX) and use it at local dealers to negotiate down the price. I found to my surprise that two of the three dealers that I visited in person stated ...
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Showing 1-20 of 125 reviews Page 1 2 3 4 5 6 7 Next