CircuitCity.com

I would never buy anything from Circuit City again. Their customer service department is terrible. We had a horrible time trying to return an item (so much for their "no hassle" policy) and finally gave up. We purchased a laser printer and an extra ...

WORST WORST WORST ONLINE SHOPPING EXPERIENCE EVER!  From the ordering process to the HORRIBLY RUDE customer service to the LATE delivery of the items, this was absolutely the worst online shopping experience I have ever had in over 10 years of ...

So it was time for a new laptop. I'm sorry - I had my PC for three years, and I was SO over it. I couldn't take it anymore - my computer would take ten minutes just to start up, and God forbid I had iTunes open while my Internet was open as well. So ...

I tried to order 2 copies of the same DVD. One for myself and one for a gift. Their policy is that they "cannot" sell in quantity. I was ordering enough so I would not have to pay shipping and was told that since I could not order 2 of the same thing, I ...

I ordered an ipod nano on circuitcity.com and opted to pick up my purchase in the store. I get better rewards on my credit card if I shop through their online partners, so to save a few more dollars ($8 to be exact) I chose this service. I've found that ...

Circuit City sent the wrong item. This is a big mistake. They should NEVER make such an error. Still, it is how a company recovers from an error that really differentiates an average company from one that stands out. After getting and RMA and returning ...

I ordered a Haier RTC1700 Toaster Oven online. They charged my credit card the same day. They never shipped my toaster oven. Two weeks later they saw their error when I called Customer support, but would do nothing about it until a "Case Worker" ...

Oh Wii, wherefore art thou, oh wondrous Wii? After much scouring of stores, I finally got a hold of a Wii. OK, OK. I have two kids. “Scouring of stores” consisted of making a few phone calls, checking eBay and several common sites, and watching a Wii ...

This is my first and last order with Circuit City. I was looking for a coffee maker online that we were unable to find at any store around us. I thought I had found it at Circuit City and placed the order. It turns out it was an older model and it did ...

This was my first experience with online ordering and in store pickup and my first use of CircuitCity.com. When I go into a store I get confused with all the high tech gadgets and usually winding buying the wrong thing or more than I need. To avoid that, ...

I buy a lot- Probably too much- From Circuit City. I admit it, I am a Tech junkie. If it's cool and new, then I HAVE to get it. And, I don't want to wait. Circuit city online lets me shop at the wee hours of the morning, when I am SUPPOSED to be ...

We have a local Circuit City so rarely have the need to purchase something from their website. Recently we found an item on sale that they didn't have in stock at our local store so we placed an order online. Website The website is very easy ...

I went to Circuit City Online the first time hoping to place an order online and pick it up later in the store. The advertisement was for an order turnaround of less than half an hour. This sounded great. I soon discovered that the online store and the ...

I have 2 x shopped at circuitcity.com and have been disappointed and inconvenienced both times. I recently bought a camera through Circuitcity.com and while on the phone with I confirmed the details of the transaction including the price. When the ...

Horrible, horrible company. Purchased a 42 Sharp Aquos television as well as the extended warranty in Jan.2007. Started noticing a black line running down the middle of the television. Called for service the week of Thanksgiving. Was given a scheduled ...