CircuitCity.com

BUYER BEWARE! One of the most restrictive return and refund policies in the business! Store people are friendly UNTIL you try to make a return after their magic 30-day window! Now I have a Circuit City gift card that I don't want, and THEY HAVE MY

I bought Polaroid digital camera on May 29 from Circuit City website, picked up and tested same day, it wasn’t working. So I took it back to the store (different location). To my surprise there was a restocking fee of 15% imposed. I asked to talk to the

Great place, great employees, very helpful. Prices the best in NYC. Delivery in one day. They went out of their way to assist me with cable connection. I bought a large screen LCD HDTV and even got a free 3 hour set up

verygood ,i like this store ,if i need the mp3player ,i am going this buy!verygood ,i like this store ,if i need the mp3player ,i am going this

My experience was horrible wit customer service they gave me the run around. I just wanted to return a product which wouldn't work when it was late to my house. They made me wait for about 10 minutes before telling me that i have to send it back to

I have made two on-line purchases in the last 8 months from Circuit City. Both experiences were very satisfactory as I was able to obtain a great on-line price for the items and immediately pick them up at the store. Both purchases had Circuit City

The customer service was good.Lowest prices and I got what I wanted fast.i had no problems at all at this

I ordered a laptop for my husband's birthday. I chose the free shipping they offered. it came by ground fedex and right away,we noticed something wrong. there was a hole in the thin foam wrapping. sticking out was a switch on the side of the laptop.

I ordered a new memory card that was advertised at $59.99 after rebate. The real price was $99.99 with a $40 rebate. I mailed the rebate form off to the address provided and never received a response. I contacted Circuit City who told me it was a

Bought some Cd's on line. I never got 1 of the 4. Called customer service, someone in India? They said to wait 10 days, in case, it was mailed in a another shipment.I said "the packing slip says it should be here, it isn't in the box." They refused

There is supposed to be a 10% gift card on a DVD Recorder that I purchased. I sent in the rebate 11/29, including filling in the information on the web site. On 12/13 I received email that the rebate had been received. As of today 2/10/2005, the

I was very disappointed with my experience. I paid $360 for a digital camcorder which was supposed to include a free accessory kit (bag, tripod, mini dv's). I got this for my son and daughter-in-law for Xmas and ordered it on Nov 21st. I got the camera

Purchased a digital camera at CircuitCity.com that I picked up at a store. I was not informed that the 10% Gift Card offered was a rebate and I was to send in a rebate form. When I purchased the camera I was told that the Gift Card would come in a

Customer service is so bad that I would recommend NOT buying anything from CC. I accidentally ordered something online. Immediately phoned customer service and of course got someone in India. Person told me to phone back in a few days (after the item

Be careful with Circuit City Rebates program. I bought an item from circuit city store after seeing the rebate tag and was confirmed by the store's agent that it was a rebate item. They printed out the receipt along with rebate form to fill out. I

Not recommended. You can get the same stuff from Best Buy for the same or better prices, and they live up to their price matching guarantees. Bought a Sony S260 from Circuit City for $1,999 with a $100 rebate. Within hours found the same thing at Best

Bought my digital camera online easy enough. Chose Circuit City because they were offering a $50.00 gift card and because I could pick up my product in my city. Told that in 8 to 10 weeks I would receive my gift card. When it did not arrive, emailed

After looking around for my new monitor I actually saved money by buying it through Circuit City. I ordered online and went to pick it up a day later. It only took 5 minutes to retrieve my product. I ordered a Samsung 997DF 19" Monitor. Product is

Shopping was fine, The problem is 10 months down the line when you need service on a $3200 TV set. They are just not there for me. They left me on hold and no one will return my phone

Bait and switch. I ordered a 7" Audiovox portable DVD player that was $199 after $100 rebate. Model : D1750T But the one I got via Fedex was VBP700 for $339 While I was on the phone with customer support, I decided to click "add to cart" on the